Castello Hotel

Hotels
7.7 (335 reviews)
No.93 & 94, Jalan Kenanga 29/7, Indahpura , Kulai , my

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Ironing service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Air conditioning problems
Room size complaints

Categories

Cleanliness
6.91
Frequent mentions of cleanliness issues, such as dusty floors and toilet stains.
Service
8.38
Staff received positive feedback for being nice and helpful.
Location
8.42
Convenient location with many eateries nearby.
Room Quality
7.37
Mixed reviews regarding room comfort and size.
Amenities
7.9
Well equipped rooms and functional lobby facilities.
Value for Money
7.36
Some complaints about prices, but breakfast was positively noted.
Food and Beverage
7.91
Breakfast received positive remarks; local dining nearby.
Overall Experience
7.38
Overall experience is mixed, with both positive aspects and significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:36

Property Description

Convenient Location near Senai Airport

Modern Amenities in Every Room

Accessible to Popular Shopping and Entertainment Destinations

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs MYR 0.60 per hour.

Location

Guest Reviews

7.7
Based on 335 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 7.38
H
Hanim • couple • my
8
Pros:

It was clean

Cons:

No freeze

2026-04-09 • via Nuitee
M
MAYA • couple • my
7
2026-04-04 • via Nuitee
H
HUEI CHUN • extended_group • tw
4
飯店無法提供invoice ~造成我們非常不便
Cons:

飯店無法提供invoice ~造成我們非常不便

2026-04-01 • via Nuitee
O
Oliza Omar • couple • my
10
Rehat di Kulai
Pros:

Terletak di tengah bandar.. Mudah nak cari makan dan byk kedai.

Cons:

Tiada

2026-03-27 • via Nuitee
R
Rajbanshi • couple • np
9
2026-03-24 • via Nuitee
R
Ramlah • couple • my
9
Pros:

Location very strategic.. Easy to get food.. Nearby Aeon kulai city.. 5 minutes walk

2026-03-24 • via Nuitee
R
raihan • family_with_children • my
10
Pros:

sangat selesa

Cons:

sangat memuaskan

2026-03-23 • via Nuitee
S
Siti Sarah • couple • my
10
2026-03-16 • via Nuitee
V
Vinod • family_with_children • my
9
Pros:

Room was comfortable. AC, heater all functioned well. What I liked the most was how neatly the housekeeping staff cleaned our room, arranging my child's pillow and blanket perfectly in the middle. Overall, we were very happy with our stay.

Cons:

-

2026-03-15 • via Nuitee
C
CK_Lim • solo_traveller • my
8
2026-03-04 • via Nuitee
J
JIMIAH • family_with_children • my
9
Nice 👍
Pros:

I like stay here clean and comfortable

2026-02-25 • via Nuitee
N
Nanthakumar • couple • my
6
2026-02-11 • via Nuitee
V
Vin • couple • my
8
2026-01-29 • via Nuitee
T
Tay • family_with_children • sg
7
Pros:

For the price, location is great but facilities are bare.

2026-01-28 • via Nuitee
C
CHE MOHAMAD FIRDAUS • solo_traveller • my
8
2026-01-26 • via Nuitee
W
Wong • family_with_children • my
9
2026-01-25 • via Nuitee
N
Norlida • couple • my
9
2026-01-20 • via Nuitee
A
andrea • family_with_children • my
9
Beyond expectation
Pros:

I liked the breakfast provided by the hotel as the menu was a surprised.

Cons:

the hotel rate was cheaper than you booked online

2026-01-19 • via Nuitee
J
JULIEREMI • solo_traveller • my
8
2026-01-19 • via Nuitee
V
Viswanaath • family_with_children • sg
8
2026-01-18 • via Nuitee