Grand Bagan Hotel

Hotels
6.9 (113 reviews)
5017 Jalan Bagan Luar , Butterworth , my

listing image 1
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Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Elevator availability
No issues reported
Cons:
Very dirty
Hot air conditioning

Categories

Cleanliness
4.01
Very dirty, indicating a significant issue.
Service
8.48
Standard quality for this hotel tier.
Location
8.52
Standard quality for this hotel tier.
Room Quality
6.47
Air conditioning issues noted.
Amenities
7
Ada lif indicates some amenities are available.
Value for Money
6.96
Standard quality for this hotel tier.
Food and Beverage
6.91
Standard quality for this hotel tier.
Overall Experience
6.88
Mixed feelings due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:00

Property Description

Modern Rooms with Free WiFi - Enjoy comfortable and air-conditioned rooms equipped with free WiFi, perfect for unwinding after a day of exploring.

Convenient Room Service - Indulge in room service at any hour of the day, ensuring a seamless and enjoyable stay.

Accessible Location - Situated near popular attractions like Sunway Carnival Mall and Penang Bridge, our hotel offers easy access to key destinations in Butterworth.

Book your stay at Grand Bagan Hotel today for a memorable experience in Butterworth.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.9
Based on 113 reviews
Cleanliness: 4.01
Service: 8.48
Location: 8.52
Room Quality: 6.47
Amenities: 7
Value for Money: 6.96
Food and Beverage: 6.91
Overall Experience: 6.88
N
Noor • solo_traveller • my
9
2026-04-18 • via Nuitee
G
GOGILAN • couple • my
10
10/10
Pros:

Semua berdekatan kedai makan,kuil dgn panggung wayang
Dekat dgn Penang sentral dalam 7 minit sampai.. hotel ini.

Cons:

Tak ada apa-apa semua terbaik

2026-04-15 • via Nuitee
H
Halida94 • couple • my
5
2026-04-12 • via Nuitee
N
Nurul Suhada • solo_traveller • my
7
Pros:

Great stay, highly recommended!

I had a very pleasant experience staying at this property. The room was clean, comfortable, and exactly as shown in the photos. The staff were friendly and always ready to help with any questions.

The location was very convenient, close to shops and restaurants, which made getting around easy. I also appreciated the fast check-in and smooth check-out process.

Overall, I am very satisfied with my stay and would definitely consider coming back again in the future. Highly recommended for anyone looking for a comfortable and hassle-free stay!

2026-04-10 • via Nuitee
M
Mr & Mrs Lim Chin Hin • couple • my
1
Cons:

When we entered the room, the rooms smell moldly and bad

2026-04-09 • via Nuitee
M
Muhammad Syahibar • couple • my
7
2026-04-06 • via Nuitee
Z
Zairul • family_with_children • my
9
Pros:

East to find food

2026-04-05 • via Nuitee
K
Kenny • solo_traveller • my
5
Pros:

Staff is friendly

Cons:

Environmental not really good

2026-03-30 • via Nuitee
N
Nurul Suhada • couple • my
7
2026-03-29 • via Nuitee
M
Michele • solo_traveller • nz
8
Pros:

The room was comfortable and the bed also..I only stayed 1 night.Staff were very welcoming and nice..Location was excellent, area was very good.

2026-03-29 • via Nuitee
H
Homer • extended_group • za
1
2026-03-27 • via Nuitee
N
Noor Ramiz • couple • my
7
overall ok but i guess bed need to change already
Pros:

centre

Cons:

the room i got the bed already worn out

2026-03-10 • via Nuitee
B
Ben • couple • gb
4
2026-03-04 • via Nuitee
F
Faizzuan • couple • my
8
2026-02-12 • via Nuitee
S
Sellonyana • couple • za
1
2026-01-29 • via Nuitee
A
Amran • couple • my
3
2026-01-23 • via Nuitee
M
Mitesh • couple • my
1
Cons:

The receptionist was very rude and unmannered

2026-01-22 • via Nuitee
N
Noremilia binti teruna • solo_traveller • my
8
2026-01-20 • via Nuitee
J
Jaison • couple • my
8
2026-01-19 • via Nuitee
N
Not Affendi • extended_group • my
6
2026-01-19 • via Nuitee