Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Tour desk
Massage services
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service and attention from staff
Great location close to local attractions
Cons:
Noise from other rooms and outside
Inconsistent cleanliness and maintenance issues

Categories

Cleanliness
8.56
Several reviews mention cleanliness positively, but a concern was raised regarding the maintenance of the facilities.
Service
9.13
Consistently praised for attentive and helpful staff, especially Fermin, the owner.
Location
9.37
Highly positive comments about being centrally located and easy access to local attractions.
Room Quality
7.82
Some issues noted regarding the comfort and condition of the rooms, particularly with the mattress and water pressure.
Amenities
7.85
Limited amenities mentioned, with some guests expressing desire for improvements.
Value for Money
8.31
Valued for its price but some guests felt they expected more for what they paid.
Food and Beverage
7.36
No breakfast service offered, impacting overall sentiment.
Overall Experience
8.83
Overall experience was good, with highlights on the location and service, despite some reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:15

Property Description

Luxurious Garden and Terrace
Hotel del Pozo boasts a stunning garden and terrace, perfect for guests to unwind and enjoy the serene surroundings. Whether sipping on a cocktail or simply taking in the breathtaking views, this tranquil space is sure to elevate your stay.

Delectable Dining Experience
Indulge in a culinary journey at the hotel's restaurant and bar. From exquisite local flavors to international delights, our skilled chefs curate a menu that tantalizes the taste buds. Immerse yourself in a gastronomic adventure without leaving the comfort of the hotel.

Convenient Services and Activities
With room service, a 24-hour front desk, and tour organization, Hotel del Pozo ensures a seamless and enjoyable stay for all guests. Explore the charming town of San Sebastián del Oeste with cycling excursions or simply relax and let the hotel cater to your every need.

Experience luxury and comfort at Hotel del Pozo. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 71 reviews
Cleanliness: 8.56
Service: 9.13
Location: 9.37
Room Quality: 7.82
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 7.36
Overall Experience: 8.83
R
Rya • couple • us
8
2026-03-20 • via Nuitee
C
cam • couple • mx
10
Pros:

El balcón de la habitación de lo mas lindo, se pasan unas muy lindas tardes ahí

2026-03-17 • via Nuitee
M
Memo • family_with_children • mx
10
2026-03-10 • via Nuitee
M
Mario • couple • ca
9
2026-02-27 • via Nuitee
K
Karen • solo_traveller • mx
9
Pros:

Everything, he kept us have our choice of room

2026-02-11 • via Nuitee
A
Argelia • couple • mx
10
Pros:

El.hotel esta muy limpio 10/10

Cons:

La regadera en la habitación Brian poner una que distribuya bien el agua

2026-02-08 • via Nuitee
N
Naomi • extended_group • mx
10
2026-01-22 • via Nuitee
S
Saudy Chantal • couple • mx
9
2026-01-20 • via Nuitee
B
Biegalska • solo_traveller • mx
10
2026-01-20 • via Nuitee
L
Luis Fernando • extended_group • mx
5
Cons:

Cama muy dura, el olor a humedad en la habitación.

2026-01-19 • via Nuitee
K
Karla • extended_group • mx
9
2026-01-13 • via Nuitee
J
Jesus Alberto • family_with_children • mx
10
Excelente servicio
Pros:

Buena Atención del Personal

2026-01-11 • via Nuitee
A
Aurelia • extended_group • mx
9
Excelente
Pros:

Muy céntrico, mucha amabilidad

2026-01-08 • via Nuitee
M
Maribel • couple • mx
10
Pros:

Muy céntrico excelente servicio

Cons:

Todo estaba bien, excelente ubicación

2026-01-02 • via Nuitee
A
Aceves • couple • us
3
Never a again
Pros:

No breakfast offered

Cons:

A better mattress

2025-12-31 • via Nuitee
A
Adrian • couple • mx
10
Pros:

Que tenían café y agua en recepción

Cons:

Estaría mintiendo si dijera que algo no me gusto

2025-12-31 • via Nuitee
B
Ben Canada • couple • ca
8
2025-12-30 • via Nuitee
V
Victor1005 • couple • mx
8
Contacto con la Naturaleza
Pros:

Hotel en el Centro del Poblado, que es tranquilo, la habitación pequeña pero confortable, lugares cercanos para comer alimentos típicos de la región, las salidas al cerro de la Bufa atractivas, guiadas por personas oriundas de la región, amables y serviciales

Cons:

Al ser un lugar en la sierra, no tuvimos buena conectividad de internet, que no es problema grave, y al ser un lugar pequeño algo de ruidos de las otras habitaciones y recepción

2025-12-29 • via Nuitee
J
Javier • extended_group • mx
8
Sencillo y sin grandes expectativas
Pros:

Ubicación al centro del pueblo

Cons:

No hay servicio de internet ni la televisión por cable sirve, no se ve ningún canal
El cuarto en el que me hospede, sin ventanas y las llaves de la regadera chuecas y poca salida de presión de agua

2025-12-28 • via Nuitee
F
Fortin • couple • ca
10
Pros:

Le propriétaire, Fermin, est très attentionné et prend bien soin de ses invités. Il donne une foule de bons renseignements sur le village, les traditions, les endroits intéressants à visiter. Il est très généreux et flexible. L'endroit est extrêmement bien situé tout près de la grande place centrale du village et tout se fait à pied.

Cons:

Rien à reprocher car il suffit de demander à Fermin si on a besoin de quoi que ce soit.

2025-11-15 • via Nuitee