Hotel Ipoh City

Hotels
7.9 (942 reviews)
18 Jalan Dass , Ipoh , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Lift / Elevator
Luggage storage
Staff adhere to local safety protocols
Physical distancing rules followed
Fire extinguishers
CCTV outside property
24-hour security
Television in common areas
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Limited amenities
WiFi issues

Categories

Cleanliness
7.61
The reviews mentioned good cleanliness, but also noted some issues such as limited WiFi and overall cleanliness concerns.
Service
8.58
Overall positive sentiments about the staff and service with specific mentions of helpfulness and friendliness.
Location
8.12
The hotel is centrally located, but some comments suggest it lacks nearby amenities.
Room Quality
8.07
The rooms are generally spacious and clean, though there were mentions of issues like limited TV channels.
Amenities
7.1
Limited amenities like no electric kettle and tea or coffee setups were highlighted in several reviews.
Value for Money
8.56
Many guests mentioned the hotel as good value for the price relative to the experience received.
Food and Beverage
7.11
No breakfast service and limited food options nearby were noted as downsides.
Overall Experience
8.08
Most guests reported a positive overall experience, making it likely they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:56

Property Description

Prime Location in City Centre
Hotel Ipoh City is nestled in the heart of Ipoh city centre, making it the perfect base for exploring the vibrant surroundings. Just 900 metres from Ipoh Parade, guests have easy access to shopping, dining, and entertainment options.

Comfortable Rooms with Modern Amenities
Experience a cozy stay in rooms adorned with warm colors, equipped with a flat-screen TV, night stand, and en suite bathroom featuring complimentary toiletries. Slip into provided slippers for ultimate comfort during your stay.

Convenient Facilities for a Hassle-Free Stay
Enjoy 24-hour front desk assistance and luggage storage for your convenience. With free WiFi throughout the property and complimentary private parking on site, Hotel Ipoh City ensures a stress-free and enjoyable stay for all guests.

To book your stay and experience comfort in the heart of Ipoh city, reserve your room at Hotel Ipoh City today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for MYR 50 per person per night when using an existing bed.
    Children up to and including 11 years old stay for MYR 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 942 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.12
Room Quality: 8.07
Amenities: 7.1
Value for Money: 8.56
Food and Beverage: 7.11
Overall Experience: 8.08
S
Serge family_with_children fr
9
Pros:

Matelzs au top termo d eau chaude lit confortables central por manger mais rien a faire a ipoh domage

Cons:

Ras

2026-04-07 via Nuitee
D
Dorina family_with_children my
10
Pros:

All

Cons:

Nothing

2026-04-07 via Nuitee
S
SITI NUR AINUL family_with_children my
7
Pros:

N/A

Cons:

N/A

2026-04-06 via Nuitee
C
Chan solo_traveller my
5
2026-04-03 via Nuitee
Z
Zol Fakar family_with_children my
5
3 tahun lepas lebih baik dari tahun 2026
Pros:

Staff yang mesra. Lokasi yang hampir dengan kemudahan & pasar karat.

Cons:

Aircond tak sejuk. Siaran tv tak stabil.

2026-03-31 via Nuitee
I
IZWAL family_with_children my
10
Pros:

Aircon kurang sejuk sikit dan perkhidmatan pelanggan ramah...

Cons:

Saluran Tv tak tak banyak...

2026-03-30 via Nuitee
N
Nandagopal solo_traveller my
9
Pros:

Simple and nice, convenience, and as rated

Cons:

Yes, bathroom includes bath and toilet. Nice if there was a curtain to separate these two cause if one is bathing we can still use the toilet.

2026-03-30 via Nuitee
B
bahar solo_traveller my
10
Write a short sentence to sum up your stay.
Pros:

my booking was without breakfast , But the location is literally excellent, right in the city center, and employee greeted me in a friendly and welcoming manner.

Cons:

Nothing i did not like, because i just stayed about two days and everthing was perfect

2026-03-30 via Nuitee
A
Ahmad extended_group my
9
Pros:

The room was spacious, clean and well lit. Ample of parking space near the hotel. The front desk staff was also nice and polite (both night and morning shifts). Very near to places to eat (local eateries and fast foods chains to name a few). Within walking distance to the infamous Memory Lane if you come on Sunday.

Cons:

None so far

2026-03-29 via Nuitee
E
Emma family_with_children gb
7
Pros:

The room we received was massive, as was the en suite bathroom. Everything worked well and the bed was on the hard side but comfortable. There was no kettle but there was a free to use hot water dispenser in the lobby and a fridge in the room. The hotel was quiet at night. Everything was clean.

Cons:

The hotel was a little outside the main tourist areas, although only about a 10min walk away from them. The decor was quite dated and the bathroom suite was a bit old, although perfectly usable and sufficiently clean.

2026-03-29 via Nuitee
W
Wan family_with_children my
8
2026-03-29 via Nuitee
S
SYED - SMSM family_with_children my
7
Pros:

Ok

Cons:

All ok

2026-03-28 via Nuitee
K
Kumar family_with_children my
10
2026-03-26 via Nuitee
J
John couple au
8
Excellent customer service despite a little hiccup on the cleanliness of the Manchester issue.
Pros:

The room is spacious and quiet

Cons:

The sheet, pillows and the pillowcases have stains on them but the staff came to change into fresh ones immediately after I reported. Nevertheless, we use disposable sheet, pillow cases and bath towels during our three days stayed.

2026-03-26 via Nuitee
M
Mohd Rawi family_with_children my
7
2026-03-26 via Nuitee
M
masri family_with_children my
10
Recommended
Pros:

The room is comfortable.

Cons:

The is no mini fridge

2026-03-26 via Nuitee
C
CK_Lim family_with_children my
8
Great value
Pros:

Quiet location. Value for money. Within walking distance to F&B outlets.

Cons:

Air con was a bit noisy. No water kettle

2026-03-25 via Nuitee
K
Kyaw solo_traveller mm
8
2026-03-25 via Nuitee
S
shamsinar family_with_children my
7
Acceptable
Pros:

The room, the toilet, the floor, the beds are all in good condition. Also the 'arah kiblat' is included.

Cons:

The wifi dont work so good in the room

2026-03-25 via Nuitee
S
Santokh Singh family_with_children my
7
2026-03-25 via Nuitee