Tilal Jabal Al Kabah

Hotels
8.3 (5150 reviews)
Jabal Al Kaabah Road, Harrat Al Bab and Ash Shamiah , Makkah , sa

Children allowed

Facilities

Clubhouse
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and well-maintained property
Friendly and helpful staff
Cons:
Distance to nearby food options
Noisy rooms reported

Categories

Cleanliness
7.94
Generally clean but several mentions of noise and issues like toilet tissue and maintenance.
Service
8.91
Staff were noted as friendly and helpful, particularly Rona and Riad.
Location
8.45
Conveniently located with a short walk to haram, although some complaints about distance during peak times.
Room Quality
7.9
Rooms are spacious and well-maintained, but some guests found them small.
Amenities
8.43
Good amenities like prayer area and breakfast; however, the elevator system needs improvement.
Value for Money
8.39
Generally considered good value, though some guests wish for lower prices.
Food and Beverage
8.44
Breakfast received positive notes but there were mentions of limited food options nearby.
Overall Experience
7.91
Most guests enjoyed their stay, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:47

Property Description

Luxurious Accommodation: Shaza Makkah offers 251 beautifully designed guestrooms and suites with modern amenities including free WiFi, flat-screen TVs, and rain showers. Choose the exclusive Shaza Silk Floors for a refined and elegant stay.

Gastronomic Delights: Indulge in a culinary journey at the hotel's diverse restaurants. Experience the flavors of the East at Midan with its open kitchen concept or unwind at Shalimar lounge with unique tea ceremonies and mocktails.

Family-Friendly Facilities: The Shaza Kids’ Club provides a safe and fun environment for young guests while the 24-hour Business Centre caters to all your work needs. Moreover, the hotel's versatile function rooms are perfect for a variety of events.

Experience luxury and convenience at Shaza Makkah - book your stay now for an unforgettable experience in the heart of Jabal Ka’aba.

Important information:

Please note: Parking is subject to availability due to limited spaces.

Please note: Out of Ramadan Parking cost is SAR 115 per day .

Please note: Children between the ages of 6 & 12 years are charged 50% of the meal price using existed parents’ bed.

Please note: Issuing Umrah permits is subject to the ministry of Hajj rules and regulations.

Please note: Any credit card used for either payment or charges onsite must be in the name of the guest and the same card must be present for verification upon check-in. If the guest is not the cardholder or if the credit card used is not provided at the time of check-in the guest must provide an alternate payment arrangement.

Please note: The hotel will not honor any prepayments and deposits for future bookings without presenting the credit card or the cardholder’s authorization. The hotel reserves the right to reject the booking due to noncompliance with these requirements.

Please note: That adjacent room requests are subject to availability at the time of Check-in.

Please note: That the dinner will be served as an À la carte specific menu for Half Board and Full Board and in month of Ramadan we will have Open Buffet. During Month of Ramadan breakfast will served as Sohour for First 19 Days and Last 5 days will served as Sohour. and Dinner will be served as Sohour.

During month of Ramadan Breakfast will served as Sohour and Last 10 days package of Half board will serve as Sohour and Iftar (instead of Breakfast and Dinner).
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SAR 115 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for SAR 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for SAR 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 5150 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 7.91
A
Al Masuadi family_with_children om
8
2026-03-14 via Nuitee
T
Taiba couple gb
7
2026-03-14 via Nuitee
M
Mansuor family_with_children sa
3
2026-03-13 via Nuitee
A
Ahmad couple sa
10
2026-03-13 via Nuitee
A
Anfal extended_group sa
10
2026-03-13 via Nuitee
S
Saleh extended_group qa
10
Make it ur first choice
Pros:

The best hotel ever I booked in muka

Cons:

Nothing everything was perfect

2026-03-13 via Nuitee
K
Khalid family_with_children sa
9
Pros:

Everything

Cons:

The Sofa

2026-03-13 via Nuitee
Y
YASAR couple sa
10
فندق فخم والموظفين يخدمونك بعيونهم
Pros:

الله يجزاهم خير مكان وموقع واخلاق وخدمه
اشكر الأستقبال والعاملين في المطعم واستاذ سلطان

Cons:

لايوجد

2026-03-13 via Nuitee
H
Hassen family_with_children fr
10
2026-03-12 via Nuitee
F
Fahad couple sa
10
2026-03-12 via Nuitee
A
Abd Elkader couple sa
9
رائع جدا
Pros:

A wonderful hotel, everything was exceptional. The location and reception were great. Special thanks to Faisal. The room was fantastic, and the room service was excellent. Special thanks to Mahmoud Rashid. I highly recommend it to my colleagues.
فندق رائع كل شيئ مميز الموقع الاستقبال نشكر فيصل الغرفة رائعة خدمات الغرف نشكر محمود راشد اوصي به للزملاء بشدة

Cons:

تخصيص مساحة اوسع للصلاة

2026-03-12 via Nuitee
A
Asma couple gb
8
Pros:

Good

2026-03-11 via Nuitee
M
Munira couple sa
10
2026-03-11 via Nuitee
S
Saeed couple sa
10
2026-03-10 via Nuitee
M
Mohammed extended_group sa
7
Pros:

النظافه

2026-03-09 via Nuitee
R
Rola couple sa
1
2026-03-09 via Nuitee
ثايب couple sa
10
2026-03-09 via Nuitee
R
rashid family_with_children sd
10
2026-03-08 via Nuitee
A
Adnan couple om
10
2026-03-08 via Nuitee
A
ABDULLAh&SA family_with_children sa
9
2026-03-08 via Nuitee