U Design Hotel Bukit Mertajam

Hotels
7.5 (216 reviews)
2638, Jalan Maju Pusat Perniagaan Maju Jaya , Pulau Penanag , Bukit Mertajam , my

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Facilities for disabled guests
Lower bathroom sink
Fire extinguishers
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Many nearby amenities
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
5.08
Room had cockroaches and dust on the bed.
Service
8.55
Friendly staff.
Location
8.59
Well located with easy access to amenities.
Room Quality
6.04
Rooms were clean but had pests.
Amenities
8.57
Many places to eat nearby.
Value for Money
7.53
Standard quality for this hotel tier.
Food and Beverage
8.08
Standard quality for this hotel tier.
Overall Experience
7.55
Mixed feelings due to cleanliness issues but good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:14

Property Description

Convenient Location
Strategically located in Bukit Mertajam, with Sunway Carnival Mall just 13 km away and other attractions within easy reach.

Comfortable Accommodation
Enjoy well-equipped rooms featuring a desk, flat-screen TV, air conditioning, and private bathroom for a relaxing stay.

Multilingual Reception
Experience excellent service with staff fluent in English, Malay, and Chinese to cater to your needs seamlessly.

Book now at U Design Hotel Bukit Mertajam for a memorable stay near Penang's popular destinations!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

Location

Guest Reviews

7.5
Based on 216 reviews
Cleanliness: 5.08
Service: 8.55
Location: 8.59
Room Quality: 6.04
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 7.55
A
Amran Bin Ondot • family_with_children • my
8
Pros:

The location is not that heavy with traffic.

Cons:

Na

2026-02-13 • via Nuitee
A
Ali • family_with_children • my
7
2026-02-09 • via Nuitee
R
Rajan • couple • my
8
2026-01-03 • via Nuitee
S
Sivaraja • couple • my
8
2026-01-01 • via Nuitee
M
Maleni • couple • my
5
Pros:

Easy to go st Anne church..

Cons:

Hotel room have cockroach and on bed got dust...tv not functioning..

2025-12-28 • via Nuitee
N
Norisma • couple • my
5
2025-12-24 • via Nuitee
D
Dominic • couple • my
7
Pros:

Location

Cons:

Exterior of the hotel. Slippery and have patches of birds droppings.

2025-12-07 • via Nuitee
K
KE XIN 1 • couple • my
6
2025-10-19 • via Nuitee
D
Dominic • couple • my
7
We will book again when in BM
Pros:

The location is well located

Cons:

Due to the good location easy available lots of ameminities. The roads are very busy and is difficult over this busy road infront.

2025-10-16 • via Nuitee
J
Justin • couple • my
6
2025-09-17 • via Nuitee
H
Haris • couple • my
8
2025-09-15 • via Nuitee
A
Asri • family_with_children • my
8
2025-08-15 • via Nuitee
M
Maria • couple • my
8
Nice BM hotel
Pros:

Friendly staff. Clean rooms. Good location

Cons:

None

2025-08-12 • via Nuitee
A
Ang Kien Ann • solo_traveller • my
7
2025-08-06 • via Nuitee
C
Carrol • solo_traveller • my
7
2025-07-24 • via Nuitee
E
elle • family_with_children • my
10
Pros:

Many places to eat nearby. Near to st anne BM

Cons:

None.

2025-07-19 • via Nuitee
M
Moganasundari • group • my
8
Very good
2025-07-18 • via Nuitee
C
C. • young couple • my
1
Bad
2025-07-03 • via Nuitee
J
Josene • family with young children • my
7
Good
2025-07-01 • via Nuitee
M
Mr. • review category business travellers • my
10
Exceptional
2025-06-24 • via Nuitee