Hotel VGO

Hotels
6.8 (188 reviews)
Jalan Melati Utama 4 No. 3 & 5, Taman Melati Utama , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Location
Value for Money
Helpful Staff
Cons:
Cigarette Smoke
Rats
Inconvenient Bathroom

Categories

Cleanliness
4.44
The presence of cigarette smoke and rat issues reported.
Service
8.91
Thankful for the helpful lady at the counter.
Location
8.95
Positive sentiment for the location.
Room Quality
5.4
Rooms are good for single travellers, but problems reported with lights and ceiling rats.
Amenities
5.43
Water issues mentioned, indicating lack of proper amenities.
Value for Money
7.89
Location and pricing are appreciated.
Food and Beverage
6.94
Not explicitly mentioned, assumed standard quality.
Overall Experience
6.41
Mixed feelings due to several negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:31

Property Description

Convenient Location:
Hotel VGO is situated within close proximity to popular attractions such as Royal Selangor Pewter Factory and Petronas Twin Towers, making it a convenient choice for travelers looking to explore Kuala Lumpur.

Comfort and Convenience:
Enjoy the comfort of air-conditioned rooms with private bathrooms at Hotel VGO. The property also offers free WiFi, ensuring you stay connected throughout your stay.

Friendly Service:
With English and Malay-speaking staff available at the 24-hour front desk, guests can expect a warm and hospitable service throughout their time at Hotel VGO.

Ready to experience the comfort and convenience of Hotel VGO? Book your stay now!

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

6.8
Based on 188 reviews
Cleanliness: 4.44
Service: 8.91
Location: 8.95
Room Quality: 5.4
Amenities: 5.43
Value for Money: 7.89
Food and Beverage: 6.94
Overall Experience: 6.41
S
SallyWang7450 • family_with_children • my
6
Pros:

Nice parking area

Cons:

Extra bed a bit slim

2026-02-14 • via Nuitee
A
AHMAD FARID BIN • family_with_children • my
9
Opposite to KL East Mall 😍
Pros:

Super close to eatery restaurant and others facilities.. Across to KL East Mall.. Staff also are very friendly. Hotel having it's own parking spot.

Cons:

Everytime to enter the hotel have to press bell and the staff will open the door for you. The place is too crowded.

2026-01-07 • via Nuitee
C
Cheong • couple • my
3
2025-12-29 • via Nuitee
W
WONG • family_with_children • my
1
2025-12-17 • via Nuitee
N
Natassia • couple • my
1
Horrible. Truly disappointing.
Pros:

The only plus point is that its located near a lot of shops and theres a mall just across

Cons:

Its not just poor. Its terrible! In the first room (room 105), the toilet was dirty and berlumut. There were cockroaches and insects. We had to buy ridsect spray. And the toilet bidet was broken. A/C also didnt work. We changed to room 106, room was also not clean. Toilet was dirty and there wasnt any toilet cover. We were given another room. All the same. We got tired of changing rooms. The air bertakung in all toilets and simply dirty! Disgusting. Please please improve on your cleanliness. Not worth the price at all!

2025-12-16 • via Nuitee
A
Azlina • family_with_children • sg
6
2025-12-11 • via Nuitee
N
NURUL IZZA • couple • my
9
Pros:

Location and value for money

Cons:

Cigarette smoke smell since i bring a baby, it is not convenient

2025-12-03 • via Nuitee
H
Hamisah • couple • my
10
2025-12-03 • via Nuitee
W
w • extended_group • th
1
Pictures in Bookings are not the same with reality. Everything was terrible.
Pros:

Nothing

Cons:

Everything

2025-11-17 • via Nuitee
E
Embun • extended_group • my
10
2025-11-03 • via Nuitee
B
Bambang • couple • my
10
Nice hotel
Pros:

Everything was fine

Cons:

Im staying room 315 and Alot of rat inside the ceiling and running middle of the night

2025-10-22 • via Nuitee
A
azuan • family_with_children • my
10
2025-10-21 • via Nuitee
M
mohd nor • family_with_children • my
7
2025-10-18 • via Nuitee
C
CALVIN SWEAN ANAK • family_with_children • my
8
Pros:

I like the rooms,very good for single travellers like myself

Cons:

Water very slow,my bathroom doesn't have lights

2025-10-12 • via Nuitee
M
Mohamad Rosaini Bin Mohd Sani • couple • my
10
Pros:

Good

Cons:

Good

2025-10-11 • via Nuitee
H
Hashmi • solo_traveller • jp
3
2025-10-08 • via Nuitee
N
Noor Inayati • couple • my
6
Pros:

Lokasi mudah

Cons:

The toilet
Tersumbat

2025-10-02 • via Nuitee
B
Boon Cheong • family_with_children • my
7
Pros:

thank you to the lady at the counter who is helpful.

2025-09-18 • via Nuitee
A
azuan • family_with_children • my
8
2025-09-15 • via Nuitee
A
azuan • family_with_children • my
9
2025-08-25 • via Nuitee