Hotel VGO

Hotels
6.8 (210 reviews)
Jalan Melati Utama 4 No. 3 & 5, Taman Melati Utama , Kuala Lumpur , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
See all facilities

Review Highlights

Pros:
Location
Value for Money
Helpful Staff
Cons:
Cigarette Smoke
Rats
Inconvenient Bathroom

Categories

Cleanliness
4.44
The presence of cigarette smoke and rat issues reported.
Service
8.91
Thankful for the helpful lady at the counter.
Location
8.95
Positive sentiment for the location.
Room Quality
5.4
Rooms are good for single travellers, but problems reported with lights and ceiling rats.
Amenities
5.43
Water issues mentioned, indicating lack of proper amenities.
Value for Money
7.89
Location and pricing are appreciated.
Food and Beverage
6.94
Not explicitly mentioned, assumed standard quality.
Overall Experience
6.41
Mixed feelings due to several negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:31

Property Description

Convenient Location:
Hotel VGO is situated within close proximity to popular attractions such as Royal Selangor Pewter Factory and Petronas Twin Towers, making it a convenient choice for travelers looking to explore Kuala Lumpur.

Comfort and Convenience:
Enjoy the comfort of air-conditioned rooms with private bathrooms at Hotel VGO. The property also offers free WiFi, ensuring you stay connected throughout your stay.

Friendly Service:
With English and Malay-speaking staff available at the 24-hour front desk, guests can expect a warm and hospitable service throughout their time at Hotel VGO.

Ready to experience the comfort and convenience of Hotel VGO? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

6.8
Based on 210 reviews
Cleanliness: 4.44
Service: 8.91
Location: 8.95
Room Quality: 5.4
Amenities: 5.43
Value for Money: 7.89
Food and Beverage: 6.94
Overall Experience: 6.41
G
Geoff C • solo_traveller • gb
3
Noisiest plac
Pros:

Exceptionally noisy. Including a machine in the room to remove condensation from a/c. Traffic noise exceptional. No kettle for coffee, but there were cups and supplies. No lift , carry your bags upstairs.

2026-07-12 • via Nuitee
N
Nur Izzati • couple • my
7
Pleasant.
Pros:

Close to a lot of eateries and right in front of KL east mall.

Cons:

Hard to get parking
The remote control is dirty. Wish they have cleaned the remote controller upon reading this review.
The room is noisy. The bell is loud, i even can help to open the door for anyone to come in if the receptionist was not around

2026-07-05 • via Nuitee
Z
Zaza • solo_traveller • my
10
2026-06-29 • via Nuitee
A
AQILAH RAFHANAH • solo_traveller • my
7
Pros:

Walkable to KL East Mall

Cons:

Main door is always locked so you’ll need to ring the bell for entry. A bit noisy if you’re a light sleeper, but staff were helpful.

2026-06-26 • via Nuitee
A
Aznizan • couple • my
8
Boleh repeat tp bunyi bising 3pg tu apa yer hihi
Pros:

I ambil bilik family..sgt luas..puashati..staff malam adik tu sgt ramai..bagus sgt..siang pun ok..kiranya staff sopan beradab

Cons:

Pukul 3.30 pg..tak tau la dinding bata..tp ade bunyi bising pukul 3.30 pagi kat sebelah..mcm org tgh naik tangga sambil alih n kemas perabot hahaha

2026-06-16 • via Nuitee
K
Keng Yew • family_with_children • my
5
2026-06-09 • via Nuitee
Z
Zaleha • family_with_children • my
10
2026-05-31 • via Nuitee
J
Johari • couple • my
4
2026-05-28 • via Nuitee
P
Pram Kumar • solo_traveller • my
7
Pros:

It was a comfortable room

Cons:

Nil

2026-05-20 • via Nuitee
I
Illavarasan • extended_group • my
6
2026-05-10 • via Nuitee
M
Mama Rosni • solo_traveller • my
8
2026-05-09 • via Nuitee
N
Nader • solo_traveller • nl
6
Pros:

Het gebied

Cons:

Autogeluiden horen

2026-05-05 • via Nuitee
B
Biasa • extended_group • my
8
2026-05-04 • via Nuitee
R
rachmad • solo_traveller • my
5
2026-05-02 • via Nuitee
A
Amer • couple • at
1
: Mein Aufenthalt im Hotel war sehr enttäuschend, besonders wegen des schlechten Services und des unfreundlichen Persona
Pros:

Mir hat nichts gefallen.

Cons:

:
Ich war überhaupt nicht zufrieden, und einer der Rezeptionsmitarbeiter war extrem unfreundlich und sein Verhalten war sehr schlech

2026-04-28 • via Nuitee
A
Azhar • family_with_children • my
1
Cons:

Liking pipes...very dirty room

2026-04-21 • via Nuitee
A
Anas • family_with_children • my
7
2026-04-16 • via Nuitee
H
Harie • family_with_children • sg
5
2026-04-14 • via Nuitee
A
Azhar • family_with_children • my
1
Very bad..not worth for staying
Cons:

The room very dirty....the shower liking

2026-04-12 • via Nuitee
I
Ibrahim • couple • my
9
very good
Pros:

good

Cons:

very good

2026-04-11 • via Nuitee