Istana Monaco Hotel

Hotels
7.2 (283 reviews)
TB 228-229, Jalan Bunga, Fajar Complex , Tawau , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Car hire
Fire extinguishers
Television in common areas
See all facilities

Review Highlights

Pros:
Comfortable rooms
Nice staff
Good location
Cons:
Poor cleanliness
Parking issues
Misleading location on maps

Categories

Cleanliness
5.66
Multiple mentions of poor cleanliness in bathroom and general dust; needs improvement.
Service
8.13
Staff were described as nice, although some service issues were noted regarding amenities.
Location
7.67
Conveniently located in the city, but discrepancies in location on booking.com led to dissatisfaction.
Room Quality
7.12
Rooms were generally described as comfortable, with some maintenance needed (e.g. old mattress).
Amenities
6.65
Limited amenities like TV channels and issues with parking; some items missing.
Value for Money
7.61
Value perceived as decent for the price, with some complaints regarding specifics.
Food and Beverage
7.16
Not specifically mentioned, assumed average for this tier.
Overall Experience
7.63
General comfort acknowledged, though several aspects require attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:35

Property Description

Stunning Sea Views
Experience luxury with rooms offering breathtaking sea views, providing a serene and picturesque backdrop for your stay.

Convenient Amenities
Enjoy free WiFi, room service, and a 24-hour front desk, ensuring all your needs are met for a comfortable and hassle-free stay.

Close Proximity to Airport
Located just 45 km from Tawau Airport, our hotel offers convenience and easy access for travelers.

Ready to experience unparalleled comfort and convenience at Istana Monaco Hotel? Book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 283 reviews
Cleanliness: 5.66
Service: 8.13
Location: 7.67
Room Quality: 7.12
Amenities: 6.65
Value for Money: 7.61
Food and Beverage: 7.16
Overall Experience: 7.63
J
Julian • family_with_children • my
9
2026-02-13 • via Nuitee
M
Mohamad Nur Fitri • family_with_children • my
10
2026-01-26 • via Nuitee
J
Jennifer • family_with_children • my
6
2026-01-21 • via Nuitee
H
HALIM • solo_traveller • my
9
Pros:

Location very strategic

2026-01-21 • via Nuitee
N
Nur Fatdila • family_with_children • my
9
2026-01-19 • via Nuitee
M
Masnah • family_with_children • my
10
2026-01-19 • via Nuitee
N
Nor Hisham • extended_group • my
5
2026-01-19 • via Nuitee
S
Siti • extended_group • my
8
2026-01-19 • via Nuitee
H
HERNAWATI • family_with_children • my
1
Sangat kurang memuaskan
Pros:

Tiada

Cons:

Lantai berpasir, byk habuk, sarung bantal dan selimut berbau tidak menyenangkan seolah2 tidak pernah d bersihkan.

2026-01-19 • via Nuitee
S
SURYANAH BINTI JABIN • family_with_children • my
4
2026-01-19 • via Nuitee
Q
Qasyad • family_with_children • my
7
2026-01-12 • via Nuitee
S
SEGAMA MAJU SAWIT • family_with_children • my
6
2026-01-11 • via Nuitee
L
Loreto • family_with_children • my
4
Pros:

keadaan ruangan bilik yang selesa dan bersih

Cons:

tiada water heater dan kipas angin ruangan tandas yang tidak hidup membuatkan kurang selesa kepada kami

2026-01-05 • via Nuitee
S
Suhardi • family_with_children • my
7
2026-01-04 • via Nuitee
N
Noridah • family_with_children • my
6
Pros:

good

2026-01-01 • via Nuitee
H
Haris • extended_group • my
3
Cons:

Kebersihan tandas tidak dilakukan dengan sempurna

2025-12-26 • via Nuitee
R
refinah • family_with_children • my
4
2025-12-25 • via Nuitee
R
refinah • family_with_children • my
4
2025-12-25 • via Nuitee
L
Lanchar • family_with_children • my
7
Pros:

lokasinya

Cons:

kebersihan

2025-12-21 • via Nuitee
S
siti asifa • family_with_children • my
9
Pros:

Stratergic
Setiap kali pergi tawau confirm stay sini

Cons:

Parking bila malam susah

2025-12-17 • via Nuitee