New Orchid Hotel

Hotels
5.4 (85 reviews)
347 Balestier Road, , Singapore , sg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Nostalgic atmosphere
Competitive location
Cons:
Poor cleanliness
Unprofessional service
Dated facilities
Unpleasant odors

Categories

Cleanliness
2.79
The reviews consistently mention significant cleanliness issues, including dirty mattresses, foul odors, and unclean bathrooms.
Service
7.26
Some reviews indicate unprofessional and impolite staff, but there are instances of friendly staff assisting guests.
Location
7.8
Location is noted as convenient to attractions, but some guests found it isolated.
Room Quality
3.75
Several reviews describe the room quality as poor, with old beds and unpleasant odors.
Amenities
4.78
Amenities are mentioned as lacking, with some guests expecting more for their price.
Value for Money
5.74
The overall sentiment indicates that while some considered it reasonable, many felt it didn’t meet expectations.
Food and Beverage
6.79
Limited references to food and beverage; general satisfaction with available options but nothing outstanding.
Overall Experience
4.26
The majority of reviews express dissatisfaction, highlighting a range of negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:24

Property Description

Modern Comfort and Convenience

Located in Balestier, New Orchid Hotel offers air-conditioned rooms with private bathrooms, ensuring a comfortable stay for guests. The hotel boasts a restaurant, 24-hour front desk, free private parking, and daily housekeeping service.

Well-Equipped Rooms

Each room at New Orchid Hotel is equipped with a flat-screen TV, desk, and electric kettle. The private bathrooms feature a shower, hairdryer, and complimentary toiletries, with towels and linen provided for added convenience.

Additional Amenities

In addition to the essential facilities, guests can benefit from services such as a ticket service, luggage storage, and laundry facilities, making New Orchid Hotel a top choice for both leisure and business travelers.

Book your stay at New Orchid Hotel now for a seamless and enjoyable experience!

Important information:

WiFi is available in the hotel rooms and costs SGD 6 per day.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    Wired internet is available in the hotel rooms and costs SGD 6 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for S$ 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.4
Based on 85 reviews
Cleanliness: 2.79
Service: 7.26
Location: 7.8
Room Quality: 3.75
Amenities: 4.78
Value for Money: 5.74
Food and Beverage: 6.79
Overall Experience: 4.26
C
Cino09 • solo_traveller • sg
8
2026-01-21 • via Nuitee
S
Sanjay • family_with_children • in
8
2026-01-19 • via Nuitee
T
Thomas • couple • sg
5
Pros:

very nostalgic no smart tv bath room toilet bowl not properly clean with mould and stain

Cons:

very nostalgic no smart tv bath room toilet bowl not properly clean with mould and stain

2025-12-29 • via Nuitee
H
howwan • solo_traveller • my
8
Too old but comfortable
Pros:

Staff

Cons:

Facilities stain

2025-12-03 • via Nuitee
L
LIM SOON JOO • couple • sg
8
2025-11-27 • via Nuitee
A
Abdul Karim • family_with_children • my
5
toilet no spray water specially for female to use
Pros:

nothing

Cons:

the bed is very old and can feel the spring coils

2025-11-04 • via Nuitee
H
HABTEMARIAM BOGALE • family_with_children • et
2
2025-11-03 • via Nuitee
Y
Yvonne • couple • nl
8
Gunstige locatie t.o.v. de bezienswaardigheden in Singapore
Pros:

N.v.t.

Cons:

N.v.t.

2025-10-09 • via Nuitee
S
SELLA DURAI • solo_traveller • sg
9
2025-10-05 • via Nuitee
T
TAMIL SELVAM CHARLESTON • solo_traveller • sg
7
2025-10-04 • via Nuitee
A
A • solo_traveller • nl
1
Very bad for this price we have in Hollands 4 star hotel s
Pros:

Hotel room was very stinkt dirty matras was sticky towels was used before me

Cons:

Stinkt Floor onder bed was. Insect concruges
Very dirty

2025-10-03 • via Nuitee
D
Dilshod • couple • uz
1
2025-09-13 • via Nuitee
M
Mikhail • solo_traveller • sg
7
2025-09-12 • via Nuitee
E
efi • couple • sg
9
2025-09-06 • via Nuitee
L
Lekhya • solo_traveller • in
8
2025-09-05 • via Nuitee
V
Vivek • extended_group • sg
6
2025-08-26 • via Nuitee
P
Prabu • family_with_children • us
1
2025-08-16 • via Nuitee
J
Jonathan • solo_traveller • gb
1
Cons:

The most disgusting hotel I have ever stayed in

2025-08-16 • via Nuitee
R
RR.Pandiyan • couple • sg
1
2025-08-15 • via Nuitee
Y
YIN NYEIN • couple • sg
9
2025-08-10 • via Nuitee