Hotel del Carmen

Hotels
7.9 (87 reviews)
Boulevard la luz 1103, León, Gto. , León , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.11
Some reviews mentioned issues with cleanliness, including dirty floors and a wet bathroom.
Service
8.58
The staff is consistently described as friendly and helpful.
Location
9.12
Positive mentions of proximity to central bus station and downtown shopping.
Room Quality
7.07
Some discomforts noted in room quality, including hard beds and noise from the hall.
Amenities
7.6
Basic amenities provided; however, some guests expressed wishes for additional conveniences.
Value for Money
7.56
Decent value given the location and service, but issues with payment confirmation affected perceptions.
Food and Beverage
8.11
No criticism regarding food, but no mentions of dining services were made.
Overall Experience
8.08
Most guests reported a fair experience overall despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:49

Property Description

Luxurious Accommodation with Free WiFi
Hotel del Carmen, located in León, offers a luxurious stay just 1.9 km from Leon Poliforum. Enjoy the convenience of free WiFi and private parking during your visit.

Comfortable Rooms and Helpful Staff
Experience comfort in every corner with well-equipped rooms featuring a flat-screen TV, private bathroom, and cozy bed linens. The attentive staff at Hotel del Carmen is always ready to assist, ensuring a pleasant stay.

Convenient Location for Exploring
Ideally situated, guests can easily explore top attractions like Leon´s cathedral and the Main square, just a few kilometers away. Let Hotel del Carmen be your home base for a memorable stay in León.

Book your stay at Hotel del Carmen now and indulge in a relaxing getaway with top-notch amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 87 reviews
Cleanliness: 7.11
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 8.08
A
Andrés • solo_traveller • mx
9
Agradable sorpresa. Excelente hotel
Pros:

La atención del personal, me facturaron muy rápido, habitaciones cómodas y excelente WiFi que ahora es una necesidad para todos los que viajamos por trabajo. Felicidades!!

Cons:

La limpieza de cuarto es buena pero encontré varios cabellos largos en el piso, por lo que hay que revisar la escoba y sobre todo el trapeador ya que por estar húmedo, se quedan pegados en el piso.

2026-04-01 • via Nuitee
R
RIVERA BAUTISTA • solo_traveller • mx
9
Pros:

La zona

Cons:

Todo bien

2026-04-01 • via Nuitee
C
Claudia • couple • mx
10
Pros:

El tamaño habitación limpieza y silencio.

Cons:

No tiene elevador 😒

2026-03-31 • via Nuitee
M
Mauro Nestor • solo_traveller • mx
9
Pros:

Ubicacion

Cons:

Nada

2026-03-28 • via Nuitee
M
Mauro Nestor • couple • mx
9
Pros:

Ubicacion

Cons:

Nada

2026-03-28 • via Nuitee
M
Mauro Nestor • solo_traveller • mx
9
Pros:

Ubicacion

Cons:

Nada

2026-03-27 • via Nuitee
M
Mauro Nestor • solo_traveller • mx
9
Buena ubicacion
Pros:

Ubicacion

Cons:

Nada en especial

2026-03-27 • via Nuitee
R
Romero Anguiano • couple • mx
10
Pros:

la habitación

2026-03-24 • via Nuitee
G
Gonzalez • couple • mx
8
Pros:

Muy pequeña la habitación pero estuvo cómoda, me gustó el lugar y la ubicación para la fecha en la que iba, todo muy bien.

2026-02-09 • via Nuitee
P
Pamela • couple • mx
10
Excelente trato sigan así
Pros:

Excelente ubicación

2026-01-28 • via Nuitee
P
Puentes • solo_traveller • mx
9
Confort
Pros:

Excelente ubicación, cerca de la central muy buen servicio las habitaciones son muy cómodas

Cons:

El internet estaba un poco lento

2026-01-22 • via Nuitee
L
Lizbeth • extended_group • mx
10
2026-01-19 • via Nuitee
M
Mauro Nestor • couple • mx
9
Pros:

Ubicación

Cons:

.

2026-01-18 • via Nuitee
M
Mauro Nestor • couple • mx
9
Pros:

Ubicación

Cons:

Nada

2026-01-11 • via Nuitee
J
J. Guadalupe • extended_group • mx
10
Pros:

La atención del personal exelente

2026-01-02 • via Nuitee
H
Héctor • couple • mx
9
Pros:

Las instalaciones están bien cuidadas, cuenta con tabla para planchar, plancha y secadora. Hay un escritorio con lámpara. Tiene caja de seguridad pero no supe utilizarla. Te dan 2 jabones, 2 sobres shampoo y 1 de crema corporal

Cons:

El agua caliente tarda demasiado tiempo en salir.
Me hubiera gustado que dieran agua embotellada de cortesía.

2026-01-01 • via Nuitee
O
orlando • solo_traveller • it
10
2025-12-31 • via Nuitee
L
LÓPEZ LÓPEZ • couple • mx
9
Muy bien hotel.
Pros:

El servicio

Cons:

Probablemente un poco más de ventilación.

2025-12-24 • via Nuitee
Y
Yurina • couple • mx
9
2025-11-20 • via Nuitee
N
Neto • solo_traveller • mx
8
2025-11-20 • via Nuitee