Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Clean rooms on some occasions
Cons:
Poor amenities
Room quality issues
Nuisance from food odors

Categories

Cleanliness
6.48
Mixed sentiment; while some mentioned cleanliness, others felt it could improve.
Service
7.45
Generally positive service mentioned across multiple reviews.
Location
8.49
Several reviews praised the location as excellent and convenient.
Room Quality
4.94
Several complaints about room issues impacting the quality.
Amenities
4.47
Less favorable reviews regarding amenities; many were lacking.
Value for Money
4.93
Mixed feelings; some felt it was good value, others did not.
Food and Beverage
4.98
Mentioned the food odor affecting comfort, implying it needs attention.
Overall Experience
5.45
Overall mixed reviews leading to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:12

Property Description

Central Location in Maastricht
Located just 150 meters from Maastricht Station, Hotel Sansa offers simply-furnished rooms in the heart of the city. Explore the vibrant surroundings with ease, as the city center and iconic attractions like Vrijthof square are within walking distance.

Convenient Amenities
Enjoy a comfortable stay with amenities such as a snack bar with a summer terrace, perfect for relaxing after a day of sightseeing. Benefit from a 24-hour front desk for all your needs and stay connected with complimentary Wi-Fi throughout the hotel.

Comfortable Accommodations
Choose from basic rooms with private or shared bathrooms, ensuring a cozy retreat during your stay. Need something extra? Simply ask the reception for ironing facilities or a hairdryer to make your stay more convenient.

Experience the charm of Maastricht at Hotel Sansa. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.9
Based on 322 reviews
Cleanliness: 6.48
Service: 7.45
Location: 8.49
Room Quality: 4.94
Amenities: 4.47
Value for Money: 4.93
Food and Beverage: 4.98
Overall Experience: 5.45
M
Miguel • solo_traveller • pt
6
2026-05-08 • via Nuitee
R
Rosa Mª • solo_traveller • es
2
Menos mal que solo eran 2 noches
Pros:

La ubicación pero todo lo demas es muy deficiente teniendo en cuenta que estamos en Europa.

Cons:

El hotel en general, si se le puede llamar asi. Es mas una pensión. Para entrar hay que llamar a un timbre que no funciona bien y estas 10 minutos llamando para que te abran. No puedes entrar y salir cuando quieres. No hay ni un minimo servicio de TV, sala de estar, es que no hay nada y habitación muy deficiente. No hay armarios y limpieza muy justa como digo teniendo en cuenta que estamos hablando de los Paises Bajos.

2026-05-08 • via Nuitee
A
Anke • extended_group • de
8
2026-05-05 • via Nuitee
G
Guillem Ribes • extended_group • es
1
Hotel horroroso
Pros:

Realmente lo unico bueno del hotel es la ubicación. El trato por parte del personal pues depende mucho porque cada vez te abria la puerta alguien distinto

Cons:

Lo primero es que no cumplen con los servicios que se supone que contratas. Por ejemplo no hay tele cuando en las fotografias si aparece, o la calefacción regulable estaba rota y estaba siempre encendida, la ventana no cerraba bien etc... A parte para entrar por la puerta principal tenias que llamar a un timbre que se supone que era 24h pero a veces llamabas y tardaban un buen rato en abrir. Por último entre otros varios ejemplos, nos dijeron al llegar que limpiaban las habitaciones cada 2 dias y en 6 dias que estuvimos no pasaron ni una vez.

2026-05-05 • via Nuitee
C
Chang • couple • nl
4
2026-05-04 • via Nuitee
T
Taner • solo_traveller • tr
5
Bir daha tercih etmem
Pros:

Konumu ve temizliği

Cons:

Yatak kırıktı

2026-05-04 • via Nuitee
R
remachin2010 • solo_traveller • es
1
No vayáis por favor. No se lo merecen.
Pros:

La ubicación

Cons:

Este hotel no reúne las condiciones de alojamiento que se muestran en Booking.
Una verdadera vergüenza.
No volveré a ese hotel aunque me den el alojamiento gratis.

2026-05-04 • via Nuitee
K
Koenraad • solo_traveller • be
7
2026-05-02 • via Nuitee
G
Gökhan • couple • pl
7
Pros:

İyi bir ekip tarafından yönetiliyor

Cons:

Fiyat ortak banyosu olduğu için biraz daha uygun olabilirdi

2026-04-30 • via Nuitee
M
Marja • couple • nl
5
2026-04-30 • via Nuitee
A
annemarir • solo_traveller • nl
1
Waardeloos en absoluut GEEN AANRADER!!!!
Pros:

De lokatie

Cons:

Het was vies oud versleten lampen kapot
Stopcontakten los losse bedrading
Alles was gewoon kapot en heel vies.
Slechte matrassen waar de vering door kwam

2026-04-29 • via Nuitee
F
Francisco • extended_group • pt
8
A place to sleep, nothing fancy.
Pros:

Location was great, really near city center and the train/bus station. Perfect for someone looking for a place to sleep, nothing else.

Cons:

The bathroom had some water damage, there was a light switch also damaged, an outlet with no cover, and the room is a bit small.

2026-04-28 • via Nuitee
F
Frank • family_with_children • de
8
2026-04-27 • via Nuitee
E
Eliška • family_with_children • sk
10
2026-04-25 • via Nuitee
M
Mirosław • solo_traveller • pl
10
2026-04-25 • via Nuitee
M
Mike • solo_traveller • gb
8
2026-04-24 • via Nuitee
G
Gustav • solo_traveller • nl
5
Het was een goede nachtrust maar weinig luxe.
Pros:

De ligging van het hotel en het bed was echt geweldig!

Cons:

Buiten het bed was er niets in de kamer geen tafel geen tv en douchekop was niet vast en moest in de hand worden gebruikt

2026-04-23 • via Nuitee
H
Heinz • solo_traveller • ch
8
Pros:

Tolle Lage gleich beim Bahnhof.
Alles sehr sauber.
Nette Begrüssung.

2026-04-22 • via Nuitee
J
Jurgen • couple • nl
2
Een vies, oud, hotel.
Pros:

De locatie

Cons:

Schimmel in de badkamer, bed half doorgezakt, brandblussers die niet gebruikt konden worden omdat ze niet goedgekeurd waren, kapotte trap, enorm gehorig. Veel te duur voor wat je krijgt. Geen bekers bij de wastafel. We snappen niet dat Booking.com dit hotel op hun site plaatst om te boeken.

2026-04-20 • via Nuitee
Y
Yana • family_with_children • ua
8
2026-04-20 • via Nuitee