Svalbard Hotell | Polfareren

Hotels
8.9 (1440 reviews)
Longyearbyen , Longyearbyen , no

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cozy rooms
Cons:
Issues with room assignments
Lack of lounge space

Categories

Cleanliness
8.78
The hotel is exceptionally clean throughout.
Service
9.05
Friendly staff and helpful service as mentioned in several reviews.
Location
9.29
Great location close to supermarkets and city attractions.
Room Quality
8.64
Rooms are cozy and comfortable, but some guests noted issues with room assignments.
Amenities
8.57
Amenities are generally satisfactory, but some rooms lacked a refrigerator.
Value for Money
8.73
Decent value but not perfect due to various minor service issues.
Food and Beverage
8.98
Breakfast options were varied and generally well-received.
Overall Experience
9.15
Overall experience is positive with some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:12

Property Description

Centrally Located Luxury Hotel in Longyearbyen

Modern Amenities: Enjoy 24-hour reception, free WiFi, and flat-screen TVs in our modern rooms. Indulge in a variety of activities like snowmobile safaris and dog sledding arranged by our tour desk.

Comfortable Accommodation: Choose between guest rooms or self-catering apartments with well-equipped kitchens and washing machines, spread across multiple buildings for privacy and space.

Delightful Dining Options: Savor Nordic, French, and Asian dishes at Polfareren Restaurant or unwind with a selection of beers from Svalbard Brewery at the wine bar.

Book now to experience the ultimate blend of comfort and luxury at Svalbard Hotell Polfareren.

Important information:

When booking more than 9 people, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for NOK 250 per person per night when using an available cot.
    People 4 years old and over stay for NOK 750 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1440 reviews
Cleanliness: 8.78
Service: 9.05
Location: 9.29
Room Quality: 8.64
Amenities: 8.57
Value for Money: 8.73
Food and Beverage: 8.98
Overall Experience: 9.15
T
Tommy • solo_traveller • no
9
2026-04-17 • via Nuitee
M
Margaret • family_with_children • gb
10
Location, very nice lounge
Pros:

Location

Cons:

N/A

2026-04-17 • via Nuitee
A
Amir • solo_traveller • ie
9
Pros:

We had a great time in Svalbard hotell. It was nice and quiet, the beds were comfy. Great fireplace in the lobby with complimentary tea and coffee.

Cons:

All was good

2026-04-15 • via Nuitee
S
Shijun • solo_traveller • de
9
2026-04-14 • via Nuitee
L
Laiz • couple • no
9
2026-04-13 • via Nuitee
S
Svedahl • solo_traveller • no
7
Pros:

Plasseringen i sentrum .

Cons:

Litt for lytt mellom etasjene

2026-04-12 • via Nuitee
A
Amber • couple • gb
5
2026-04-07 • via Nuitee
E
elisa • couple • it
8
2026-04-05 • via Nuitee
M
Michael • couple • no
8
2026-04-04 • via Nuitee
H
Henrik • couple • hu
8
2026-04-03 • via Nuitee
G
Giovanni • extended_group • it
9
Pros:

Centrally located in Longyearbyen, close to restaurants, pubs, and the shopping center. The namesake restaurant inside the hotel is excellent. Clean rooms equipped with comforts, always a great choice for a cozy stay at the edge of the world!

2026-04-02 • via Nuitee
G
Graziano • couple • it
9
Pros:

Nulla da dire, l'hotel è nuovo, molto pulito. Ho alloggiato nell'edificio di fronte a quello principale, stanze grandi con ottime finestre sul paesaggio. Posizione ottima (ma a Longyearbyen è tutto su un'unica strada). Ottima anche la colazione.

Cons:

Il rapporto qualità-prezzo, se comparato ai costi di Longyearbyen, è nella media. Resta comunque un albergo costoso (ma praticamente sull'accomodation non ci sono soluzioni diverse in città)

2026-04-02 • via Nuitee
L
Liga • family_with_children • lv
9
2026-04-01 • via Nuitee
R
Rachael • family_with_children • au
7
Pros:

It a great little hotel located on the main walk way in town, its close to resturants, cafes and the local Co Op. The room is spacious and its quiet. I loved using the free coffee etc and the fire place lounge area.
The staff were always friendly.

Cons:

I was disappointed by level of maintenance hence the lower score. House keeping should know that the toilet seat and shower rails were extremely loose.
The bathroom floor also flooded requiring additional towels to soak up the water.

2026-03-31 • via Nuitee
H
Henrick • couple • no
9
2026-03-30 • via Nuitee
F
Fay • couple • gr
10
Friendly and cozy environment.
Pros:

Everything was amazing.

Cons:

-

2026-03-30 • via Nuitee
J
Jonas • couple • se
8
Bra utgångspunkt för äventyr på Svalbard
Pros:

Bra läge. Trevlig personal.

Cons:

Inget.

2026-03-30 • via Nuitee
H
How Yeh • solo_traveller • us
10
2026-03-30 • via Nuitee
S
Sandeep • couple • ae
9
2026-03-29 • via Nuitee
A
ALEXANDRA • couple • gr
10
2026-03-29 • via Nuitee