Svalbard Hotell | Polfareren

Hotels
8.9 (1370 reviews)
Longyearbyen , Longyearbyen , no

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cozy rooms
Cons:
Issues with room assignments
Lack of lounge space

Categories

Cleanliness
8.78
The hotel is exceptionally clean throughout.
Service
9.05
Friendly staff and helpful service as mentioned in several reviews.
Location
9.29
Great location close to supermarkets and city attractions.
Room Quality
8.64
Rooms are cozy and comfortable, but some guests noted issues with room assignments.
Amenities
8.57
Amenities are generally satisfactory, but some rooms lacked a refrigerator.
Value for Money
8.73
Decent value but not perfect due to various minor service issues.
Food and Beverage
8.98
Breakfast options were varied and generally well-received.
Overall Experience
9.15
Overall experience is positive with some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:12

Property Description

Centrally Located Luxury Hotel in Longyearbyen

Modern Amenities: Enjoy 24-hour reception, free WiFi, and flat-screen TVs in our modern rooms. Indulge in a variety of activities like snowmobile safaris and dog sledding arranged by our tour desk.

Comfortable Accommodation: Choose between guest rooms or self-catering apartments with well-equipped kitchens and washing machines, spread across multiple buildings for privacy and space.

Delightful Dining Options: Savor Nordic, French, and Asian dishes at Polfareren Restaurant or unwind with a selection of beers from Svalbard Brewery at the wine bar.

Book now to experience the ultimate blend of comfort and luxury at Svalbard Hotell Polfareren.

Important information:

When booking more than 9 people, different policies and additional supplements may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for NOK 250 per person per night when using an available cot.
    People 4 years old and over stay for NOK 750 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1370 reviews
Cleanliness: 8.78
Service: 9.05
Location: 9.29
Room Quality: 8.64
Amenities: 8.57
Value for Money: 8.73
Food and Beverage: 8.98
Overall Experience: 9.15
K
Kjetil • solo_traveller • no
1
2026-03-07 • via Nuitee
L
Lajos • couple • gb
10
Pros:

Awesome breakfast. Comfortable, good sized room.

2026-03-06 • via Nuitee
G
Giorgio • couple • it
10
Pros:

Posizione perfetta per visitare la città..direttamente nella zona pedonale..vista sulla montagna..colazione abbondante..letti comodi..lo consiglio..

2026-03-06 • via Nuitee
P
Primoz • extended_group • si
10
2026-03-06 • via Nuitee
B
Bjørn • family_with_children • no
9
Pros:

Beliggenheten, frokosten.

2026-03-05 • via Nuitee
L
Lily • couple • gb
10
Pros:

Room was comfortable, staff was helpful, breakfast was delicious and location was perfect. Svalbard is perfect for finding things to do at the last minute for day trips for less than a full week. Would love to come again.

Cons:

N/A

2026-03-04 • via Nuitee
C
Cédric • family_with_children • ch
9
Pros:

Hôtel très bien situé dans la rue principale,. Nous avons apprécié le coin détente au bord de la cheminée. Chambre confortable et personnel très sympathique.

2026-03-04 • via Nuitee
L
Louise • solo_traveller • gb
10
A lovely hotel in all aspects.
Pros:

Location great
Warm, very clean room. Comfy bed and crispy white sheets.
All staff were helpful and friendly.

Cons:

Nothing and I’ll be back!

2026-03-04 • via Nuitee
A
Andreas • solo_traveller • de
10
Pros:

It was a wonderful stay! The accommodation is in a perfect central location, very clean, quiet, and very well and beautifully (arctically) furnished! The breakfast is fantastic! I would love to come back!

Cons:

-

2026-03-04 • via Nuitee
W
WANYING • extended_group • cn
4
Pros:

NA

Cons:

The cost performance is very low. There is only basic infrastructure. The variety of breakfast is very limited. You need to take off your shoes when entering the hotel, but there are no new slippers. Only used ones are provided, which is very confusing.

2026-03-03 • via Nuitee
A
Antonie • family_with_children • ie
9
2026-03-03 • via Nuitee
S
Stéphanie • couple • it
9
2026-03-03 • via Nuitee
J
Jiahui • extended_group • cn
9
来北极玩值得入住
Pros:

地理位置很好，对面就是游客中心游客中心订出租车方便，浴室里有暖气房间里比较温暖。三人间入驻提前铺好了沙发床。早晨虽然区域不大，但是吃的还挺丰盛的。

Cons:

很喜欢入住时候送的北极熊巧克力，要是店里也有的卖就好了

2026-03-01 • via Nuitee
S
Sergio • family_with_children • gt
10
Pros:

Un buen hotel, con todas las comodidades en una isla muy remota.

Cons:

Nada

2026-03-01 • via Nuitee
F
feona • couple • gb
9
Excellent
Pros:

Excellent location at the top of the Main Street so very convenient for shops and cafes. Nice lounge area with log fire .Very good breakfast buffet and restaurant. Very helpful staff

2026-02-28 • via Nuitee
E
Emily • family_with_children • gb
10
2026-02-27 • via Nuitee
S
Silvia • solo_traveller • de
9
Zum Wohlfühlen!!!
Pros:

Sehr freundliches Personal, leckeres Frühstück, gemütliches Zimmer mit Badewanne (perfekt für die kalten Wintermonate), direkt im Ortskern

2026-02-27 • via Nuitee
Y
Yue • solo_traveller • us
10
2026-02-25 • via Nuitee
W
WENTING • couple • cn
10
入住办理迅速，房间宽敞、干净。酒店的早餐品种多样，品质不错。
Pros:

酒店的早餐品种多样，品质也不错。

2026-02-25 • via Nuitee
M
Mark • solo_traveller • au
10
Wonderful stay in Svalbard. Hotel exceeded expectations as did the town. Highly recommend a vist!
Pros:

Location right in the middle of town. Close to everything including tour pickup/drop off. Cosy room, friendly staff and very comfortable common areas.

2026-02-25 • via Nuitee