Svalbard Hotell | Polfareren

Hotels
8.9 (1531 reviews)
Longyearbyen , Longyearbyen , NO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cozy rooms
Cons:
Issues with room assignments
Lack of lounge space

Categories

Cleanliness
8.78
The hotel is exceptionally clean throughout.
Service
9.05
Friendly staff and helpful service as mentioned in several reviews.
Location
9.29
Great location close to supermarkets and city attractions.
Room Quality
8.64
Rooms are cozy and comfortable, but some guests noted issues with room assignments.
Amenities
8.57
Amenities are generally satisfactory, but some rooms lacked a refrigerator.
Value for Money
8.73
Decent value but not perfect due to various minor service issues.
Food and Beverage
8.98
Breakfast options were varied and generally well-received.
Overall Experience
9.15
Overall experience is positive with some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:12

Property Description

Centrally Located Luxury Hotel in Longyearbyen

Modern Amenities: Enjoy 24-hour reception, free WiFi, and flat-screen TVs in our modern rooms. Indulge in a variety of activities like snowmobile safaris and dog sledding arranged by our tour desk.

Comfortable Accommodation: Choose between guest rooms or self-catering apartments with well-equipped kitchens and washing machines, spread across multiple buildings for privacy and space.

Delightful Dining Options: Savor Nordic, French, and Asian dishes at Polfareren Restaurant or unwind with a selection of beers from Svalbard Brewery at the wine bar.

Book now to experience the ultimate blend of comfort and luxury at Svalbard Hotell Polfareren.

Important information:

When booking more than 9 people, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1531 reviews
Cleanliness: 8.78
Service: 9.05
Location: 9.29
Room Quality: 8.64
Amenities: 8.57
Value for Money: 8.73
Food and Beverage: 8.98
Overall Experience: 9.15
G
geckopi • couple • au
9
Great base for visiting Longyearbyen. Very good breakfast, comfortable room.
2026-10-23 • via Nuitee
P
patrizia • extended_group • it
7
2026-10-20 • via Nuitee
L
Lisa • solo_traveller • au
10
Amaze again, thank you
Pros:

Thank you for another lovely. Nice day in your hotel. This is my second trip from Australia so very long way to go but I really enjoyed the property the staff and a lovely Irish lady on reception sorry I did not catch your name. She was really nice as was the lady who does the overnight shift and the restaurant staff all in all just a really great experience and I really want to return again which I absolutely will.!!! Thank you

Cons:

Nothing was all awesome

2026-10-20 • via Nuitee
V
Vasilios • family_with_children • ca
9
Pros:

The location is great. Right next to the bus stop. Right in the center of town, easy to walk around. The breakfast was very good and his staff is very friendly.b

Cons:

Nothing

2026-10-20 • via Nuitee
C
Cherie • couple • au
10
Amazing stay in the Polar Bear Suite this is a very nice hotel
Pros:

Lovely hotel and staff we really enjoyed staying here, close to everything. We stayed in the Polar Bear Suite which was fantastic, very spacious, lovely sitting area with big windows highly recommend getting this room. I could open the window and take a picture of the northern lights from the room. Nothing was of any trouble, and it was lovely to sit by the fire of an afternoon or evening following a big day out on tours.

Cons:

Whilst the breakfast was very good some items were a bit cold and could be heated more, other than that everything was great.

2026-10-19 • via Nuitee
A
anniken • solo_traveller • no
9
2026-10-19 • via Nuitee
L
LENG HUNG • couple • sg
9
Recommend for a comfortable stay
Pros:

Breakfast quality is great. Excellent location at the end of the Main Street. I have a window view of the mountains. Room size is good, comfortable stay and very good sized bathroom. I like how there’s a useful sofa and a small table to use.

Cons:

If only they have washing machines to use. A room kettle be great to have warm water.

2026-10-18 • via Nuitee
S
Shakhnoza • extended_group • ua
10
Brilliant
Pros:

I didn't expect to find such a great hotel in Svalbard, honestly. It is very warm, clean, and comfortable, with welcoming personnel who are always ready to help with anything you need. Everything was flawless, and I am extremely happy with this choice. The creative design makes it feel really special and cosy.

2026-10-17 • via Nuitee
F
Fanny • solo_traveller • se
10
2026-10-10 • via Nuitee
V
Vincent • extended_group • ch
10
2026-10-09 • via Nuitee
J
Jozef • solo_traveller • sk
9
Pros:

Poloha a čistota.

Cons:

Nebol ta televízor a chladnička..

2026-10-08 • via Nuitee
S
Simon • solo_traveller • gb
10
Exceptional.
Pros:

The overall atmosphere - incredibly peaceful with great staff (I was always made to feel very welcome by all). And immaculate throughout.

Cons:

Absolutely nothing.

2026-10-08 • via Nuitee
C
Christian • solo_traveller • de
10
Pros:

Das Frühstück sehr gut. Das Personal sehr freundlich, aufmerksam und hilfsbereit .Die Lage in der Mitte der Stadt war gut für alles was man zu Fuß erreichen wollte.
Busstop gleich neben dem Hotel
Das Zimmer sehr gut.

2026-10-08 • via Nuitee
M
Mingxiao • couple • cn
10
Pros:

Very good location near town center, friendly staff, spacious room with good view

Cons:

Nothing

2026-10-08 • via Nuitee
K
Klara • couple • cz
10
2026-10-07 • via Nuitee
K
Kuei Yuan • couple • tw
10
Awesome!!!
Pros:

All

Cons:

No

2026-09-19 • via Nuitee
M
Malu • solo_traveller • us
10
2026-09-19 • via Nuitee
M
Marie • couple • dk
9
2026-09-17 • via Nuitee
H
HUI YING • couple • my
9
2026-09-16 • via Nuitee
J
jun • solo_traveller • cn
9
2026-09-15 • via Nuitee