A&R Urban Hotel

Hotels
8.3 (2038 reviews)
12, Jalan Sri Utara off Jalan Ipoh Mukim Batu , Kuala Lumpur , my

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly service
Comfortable beds
Cons:
Noise from other guests
Room could be cleaner

Categories

Cleanliness
7.63
Room wasn't cleaned well; some guests noted issues with noise and smell.
Service
9.1
Service staff was prompt in resolving issues and accommodating guests.
Location
8.14
Close proximity to Batu Caves but not very convenient for international travelers.
Room Quality
7.59
Rooms not as shown in pictures; issues with soundproofing and some maintenance needed.
Amenities
8.62
General amenities met expectations; food options nearby were convenient.
Value for Money
8.58
Worth the money for local experiences; a good rate for the area.
Food and Beverage
8.13
Nice food available at local restaurants and a 24-hour Indian food shop nearby.
Overall Experience
8.6
Overall, a satisfactory stay with great service and local culture experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:36

Property Description

Convenient Location in Kuala Lumpur

Modern Amenities and Services

Multilingual Staff Assistance

To experience the comfort and convenience of A&R Urban Hotel in Kuala Lumpur, book your stay now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 2038 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.6
D
DIAN ADELIA NASUHA • family_with_children • my
8
2026-02-13 • via Nuitee
M
Mohamad esma danial • couple • my
9
2026-02-11 • via Nuitee
C
Ching Yung • couple • my
10
整体入住体验非常满意，服务贴心、环境干净，是一家值得再次入住的酒店。 Overall, I was very satisfied with my stay. The service was thoughtful, the environme
Pros:

房间很干净，我超级喜欢。
The room was very clean. I really loved it.

Cons:

需要改进的地方是马桶水喉，出水不是很理想。
One area for improvement would be the toilet water flow, which was not very ideal.

2026-02-11 • via Nuitee
U
Umi • family_with_children • my
9
Pros:

I like the design of this hotel so beautiful

Cons:

The soundproof

2026-02-10 • via Nuitee
C
Christine • couple • my
10
2026-02-10 • via Nuitee
C
Christine • couple • my
10
2026-02-10 • via Nuitee
N
Nuradilla • couple • my
7
2026-02-09 • via Nuitee
A
Archana • family_with_children • sg
9
Pros:

Loved the service, cleanliness and the organisation. We were visiting Batu caves and this is a good place to stay if you are visiting Batu caves. Otherwise, it is a bit far from the city centre.

2026-02-08 • via Nuitee
A
Arman • family_with_children • sg
8
Pros:

Bed

Cons:

No Window

2026-02-08 • via Nuitee
S
Sharmi Haryati • solo_traveller • my
9
2026-01-31 • via Nuitee
T
Tong Hui • solo_traveller • my
7
2026-01-26 • via Nuitee
L
loo • couple • my
7
2026-01-24 • via Nuitee
U
UMMI • couple • my
9
2026-01-24 • via Nuitee
Z
Zaffisya • couple • my
9
2026-01-22 • via Nuitee
W
WAN • couple • my
10
Pros:

Bestt

2026-01-20 • via Nuitee
K
karmen • couple • my
10
2026-01-20 • via Nuitee
P
Prem • couple • my
10
Pros:

design

Cons:

soundproofing

2026-01-19 • via Nuitee
P
Poorna • family_with_children • my
2
Need to upgrate the service
Pros:

Facilties are soo poor and the staff is soo lazy

Cons:

Form the staff attitude until the room facilites

2026-01-19 • via Nuitee
A
Akma • couple • my
8
2026-01-19 • via Nuitee
Y
Ying • couple • my
1
2026-01-19 • via Nuitee