Hotel Santiago Plaza

Hotels
7.9 (421 reviews)
Boulevard Luis Encinas 545 , Hermosillo , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Ironing service
Non-smoking throughout
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Good food quality
Helpful staff
Cons:
Cleanliness issues
Reservation mishandling
Room comfort problems

Categories

Cleanliness
5.65
Concerns about bathroom cleanliness and maintenance.
Service
8.65
Good service noted, but issues with reservation handling.
Location
9.65
Convenient location near the airport and important city points.
Room Quality
6.65
Issues mentioned with bed comfort and air conditioning.
Amenities
7.65
Basic amenities but needed improvements like lighting.
Value for Money
7.65
Expectations not fully met based on price.
Food and Beverage
8.65
Good food quality noted in the restaurant.
Overall Experience
8.65
Mixed experience but overall satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-16 08:48

Property Description

Luxurious Amenities and Convenient Location

Hotel Santiago Plaza offers a perfect blend of luxury and convenience. Enjoy a free gym, outdoor pool, and sun terrace during your stay. The rooms are equipped with modern amenities such as free Wi-Fi, flat-screen TV, coffee maker, and a minibar.

Delicious Dining Options

Indulge in international cuisine at the hotel's buffet restaurant, open daily from 07:00 to 23:00. If you prefer exploring, local bars and restaurants are just a short 5-minute drive away.

Easy Accessibility and Nearby Attractions

Benefit from free private parking and explore nearby attractions like the Sonora Museum, Sonora Baseball Stadium, and Hermosillo International Airport, all within a convenient 10-minute drive.

Ready to experience a perfect blend of comfort and convenience at Hotel Santiago Plaza? Book your stay now!

Important information:

A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Jan 8, 2026 until Sat, Mar 21, 2026

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 421 reviews
Cleanliness: 5.65
Service: 8.65
Location: 9.65
Room Quality: 6.65
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 8.65
J
JACKELINE • solo_traveller • mx
7
Pros:

Alberca

Cons:

Internet y cable

2026-03-17 • via Nuitee
G
guzman • family_with_children • mx
9
Pros:

La habitación muy cómoda,limpia,amplia

Cons:

Que la televisión no es Smart tv y los niños buscan YouTube

2026-03-16 • via Nuitee
A
ANDREW • couple • ca
7
Overnighted here for airport transfer, basic hotel with clean facilities.
Pros:

We stayed here due to proximity to the airport. Room was large and clean with king-size bed.

Cons:

security of this ground floor room was not great - no locking windows.

2026-03-16 • via Nuitee
M
Miguel Angel • solo_traveller • mx
2
Falta de limpieza y supervision
Cons:

Mal olor a drenaje. Espejos sucios, mesa sucia. Sabana manchada. No creo regresar...

2026-03-11 • via Nuitee
G
Gesael • couple • us
10
Recomendado!!!
Pros:

Es muy limpio, excelente trato humano del personal, la comida del restaurante es muy buena y mi favorita la ducha a presión 😍

Cons:

No tengo ninguna queja

2026-03-06 • via Nuitee
O
Orozco • family_with_children • mx
10
Pros:

el restaurante la comida es deliciosa

Cons:

la regadera no tiene puerta y se moja todo el baño ala hora de bañarse

2026-02-13 • via Nuitee
C
claudio • family_with_children • mx
8
Pros:

La calidad en las habitaciones, a pesar que el A/C de la habitación no funcionaba, nos cambiaron a otra.

Cons:

No respetaron la reservación por la aplicación.

2025-10-01 • via Nuitee
G
Gaspar • family_with_children • mx
10
2025-09-18 • via Nuitee
L
Laura Carolina • couple • mx
10
Regresaré!
Pros:

Todo excelente, sin quejas!

2025-09-13 • via Nuitee
C
Carlos Alberto • family_with_children • mx
8
Pros:

The location near the airport is good.

Cons:

The toilette paper is not a good one.

2025-08-31 • via Nuitee
L
Lopez • solo_traveller • mx
9
Pros:

Baño muy limpio

Cons:

Toallas ásperas

2025-08-27 • via Nuitee
J
Jose ramon • couple • mx
8
Pros:

Está mega cerca del consulado. Es muy práctico.

Cons:

Algunos olores dentro de la habitación a guardado.

2025-08-27 • via Nuitee
• family_with_children • mx
10
Excelente
Pros:

Todo estaba muy bien

2025-08-24 • via Nuitee
L
luis arturo • couple • mx
7
servicio deficiente en relación de precios con su plataforma.
Pros:

todo bien nada más que le falto iluminación ( le faltaba unos focos) principalmente la luz del buro de las camas.

Cons:

que hice una reservacion en boking y cuando confirme, me dijeron que no la encontraban y me cobraron otra tarifa.

2025-08-23 • via Nuitee
I
Israel • couple • us
3
Terrible
Pros:

Not much
Just the location
Convenient for the airport

Cons:

It wasn’t clean enough
The bathroom sink.had paste residue from previous guest, the toilet was leaking water but the very worse was the old air conditioning system that makes a terrible noise preventing you from sleeping and have a pleasant restful sleep
Terrible

2025-08-22 • via Nuitee
R
Rafael Alberto • family_with_children • mx
6
Pros:

La atención del personal es muy buena y tiene cerca puntos importantes de la ciudad

Cons:

Las camas eran muy duras y la temperatura del aire acondicionado está directa en 28,no había manera de bajarla,calor todo el día y toda la noche

2025-08-19 • via Nuitee
B
BARBARITA • family_with_children • mx
7
Pros:

La segurridad si llevas automovil, las instalaciones,si cumple mis exoectativas soll detalles que estoy comentandoles posteriormente

Cons:

Baño manchado o sucio, toallas viejisimas deshiladas ,no va acorde a lo que cobran, buffet bueno tiene varidad .
Mucho ruido de la parte alta y alrededores con los otros huespedes, parte alta mucho ruido como que movian cosas ,uno va a descanzar y casi no dormi bien ni mi niña

2025-08-19 • via Nuitee
• family_with_children • mx
10
2025-08-16 • via Nuitee
A
Ana • family_with_children • mx
9
Excelente ubicación
Pros:

Muy cerca del consulado hasta a pie te puedes ir, excelente todo

Cons:

El aire se cambiaba de temperatura solo, y tuvimos mucho frío

2025-08-15 • via Nuitee
L
Lugo Higuera • couple • mx
8
2025-08-13 • via Nuitee