Te Puia Hot Springs Hotel

Hotels
6.4 (232 reviews)
4689 Waiapu Road , Te Puia , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Car hire
Darts
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Dirty rooms
No food available
Unattended reception

Categories

Cleanliness
4.68
Multiple mentions of dirty carpets, dead bugs, and uncleanliness in room.
Service
8.15
Standard service quality for this hotel tier, but issues with unattended reception.
Location
8.69
Good location mentioned, though some guests found it inconvenient.
Room Quality
6.64
Some beds were comfortable, but many complaints about room quality overall.
Amenities
5.67
Lack of advertised amenities like the restaurant and entertainment options.
Value for Money
6.63
Not worth the price due to many issues during stay.
Food and Beverage
3.68
No food or drink available during stay, significant drawback.
Overall Experience
7.05
A mix of positive and negative experiences, but overall disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:09

Property Description

Relax in Hot Spring Baths:
Indulge in the rejuvenating hot spring baths at Te Puia Hot Springs Hotel, perfect for unwinding after a day of exploring.

Family-Friendly Amenities:
With a children's playground and various activities like billiards and darts, the hotel offers entertainment for guests of all ages.

Explore the Surroundings:
From horse riding to snorkeling, there are plenty of outdoor activities near the hotel for adventure enthusiasts.

Experience comfort and fun at Te Puia Hot Springs Hotel. Book now to secure your stay in this idyllic retreat.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 232 reviews
Cleanliness: 4.68
Service: 8.15
Location: 8.69
Room Quality: 6.64
Amenities: 5.67
Value for Money: 6.63
Food and Beverage: 3.68
Overall Experience: 7.05
H
H • family_with_children • nz
8
A very interesting and comfortable stay with generous hosts
Pros:

I liked the age of this old historical wooden hotel, a beautiful old girl with many old fixtures. The bedrooms were small but well-appointed, clean and comfortable. The host was lovely. We arrived late and hungry. We had food with us, and he offered us the free use of the kitchen and dining room. There were few guests and we were allowed free access to the hotel areas. The ancient hot pool was a great experience located in a large outdoor garden area. There were extensive grounds with lovely trees behind the hotel.

Cons:

Bathroom was a shared one but again expected in such an old hotel.

2026-04-28 • via Nuitee
I
II • solo_traveller • nz
5
2026-04-25 • via Nuitee
T
Thompson • solo_traveller • nz
8
2026-04-23 • via Nuitee
C
Christopher • solo_traveller • nz
8
2026-04-20 • via Nuitee
A
Angela • solo_traveller • nz
7
Pros:

Rooms clean and beds comfortable.
Liked location.

Cons:

I wish there were enough guests to warrant opening restaurant.

2026-04-15 • via Nuitee
S
Sue • couple • au
8
Grand old lady
Pros:

Its an old hotel with lots of history but they are letting it fall to bits.

2026-04-14 • via Nuitee
S
Suzanne • couple • nz
6
mixture of good and disappointing, but lovely old building in reasonable condition.
Pros:

Comfortable beds and good bathroom.

Cons:

no cafe -- no TV -- microwave didn't work -- proprietor not available most of the time -- very minimal supplies in room and no milk.

2026-04-11 • via Nuitee
T
Terence • extended_group • au
8
Very nice
Pros:

The spa

2026-04-07 • via Nuitee
J
Jane • couple • nz
8
The price is right for this dear old hotel and the hot pool is so natural and relaxing.
Pros:

The beds were clean and really comfortable with nice linen and duvets. Our room was spacious with a neat view and we loved the old world atmosphere. The bathroom was right next door and therefore easy to access at night. Best of all, the hot pools are so relaxing...we slept like babies and the place was lovely and quiet. The hosts are very kind and we loved Ava, the little ballerina dog!

Cons:

The key was a bit of a fiddle to get our door open and it would be nice to have a coffee plunger available if needed.

2026-04-06 • via Nuitee
E
Emilie • couple • pf
10
Pros:

Accueillant confortable et pleine nature
Hot springs water parfait après la
Route !

2026-04-06 • via Nuitee
E
Edith • extended_group • nz
9
2026-03-31 • via Nuitee
B
bryan • solo_traveller • gb
10
2026-03-31 • via Nuitee
J
Jill • couple • gb
1
Just don’t bother!!!! Stay away!!!!!
Pros:

Old property in the outback

Cons:

Mice in room, sheets had been used & loud music all night till we left! Owner didn’t appear to care & offered us another room in a quieter location after complaining about noise & additionally without mice!! Suggesting we left the window open!!

2026-03-28 • via Nuitee
R
Robert • couple • us
8
Old hotel but adequate
Pros:

I think it’s the only hotel in the village. Large room. There’s a hot spring pool in the back of the property.

Cons:

It’s an old hotel with no lift. Doesn’t seem to be anything to do around here. We had two nights booked but weather was bad so we bailed out after one night and went back to Wairoa.

2026-03-22 • via Nuitee
K
Kitai • couple • nz
8
Pros:

People. staff facility an tidiness plus location...with peace an the little boy Jack.👍 oh little dog aeva..

Cons:

nothing that I could think off..

2026-03-15 • via Nuitee
E
Eliabeth • couple • au
9
Staying here was like an experience in itself
Pros:

This was such an interesting old building with very friendly and obliging hosts. The room was large and clean and the sunny balcony beautiful. Having the hot pool so close was great. It was like a trip back in time to a grander era.

Cons:

Nothing really

2026-02-26 • via Nuitee
G
Guido en Jeannine • couple • be
1
2026-02-08 • via Nuitee
O
Orwin • couple • nz
7
2026-01-25 • via Nuitee
K
Kathleen • couple • nz
5
Would not stay again or recommend
Pros:

Room cleanliness

Cons:

Advertised restaurant non existent. Reception always unattended, guests had to text for assistance. TV only worked in Mandarin, local channels could not be accessed

2026-01-20 • via Nuitee
J
Jacob • couple • nz
4
2026-01-19 • via Nuitee