Te Puia Hot Springs Hotel

Hotels
6.4 (217 reviews)
4689 Waiapu Road , Te Puia , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Car hire
Darts
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Dirty rooms
No food available
Unattended reception

Categories

Cleanliness
4.68
Multiple mentions of dirty carpets, dead bugs, and uncleanliness in room.
Service
8.15
Standard service quality for this hotel tier, but issues with unattended reception.
Location
8.69
Good location mentioned, though some guests found it inconvenient.
Room Quality
6.64
Some beds were comfortable, but many complaints about room quality overall.
Amenities
5.67
Lack of advertised amenities like the restaurant and entertainment options.
Value for Money
6.63
Not worth the price due to many issues during stay.
Food and Beverage
3.68
No food or drink available during stay, significant drawback.
Overall Experience
7.05
A mix of positive and negative experiences, but overall disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:09

Property Description

Relax in Hot Spring Baths:
Indulge in the rejuvenating hot spring baths at Te Puia Hot Springs Hotel, perfect for unwinding after a day of exploring.

Family-Friendly Amenities:
With a children's playground and various activities like billiards and darts, the hotel offers entertainment for guests of all ages.

Explore the Surroundings:
From horse riding to snorkeling, there are plenty of outdoor activities near the hotel for adventure enthusiasts.

Experience comfort and fun at Te Puia Hot Springs Hotel. Book now to secure your stay in this idyllic retreat.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 217 reviews
Cleanliness: 4.68
Service: 8.15
Location: 8.69
Room Quality: 6.64
Amenities: 5.67
Value for Money: 6.63
Food and Beverage: 3.68
Overall Experience: 7.05
K
Kitai • couple • nz
8
Pros:

People. staff facility an tidiness plus location...with peace an the little boy Jack.👍 oh little dog aeva..

Cons:

nothing that I could think off..

2026-03-15 • via Nuitee
E
Eliabeth • couple • au
9
Staying here was like an experience in itself
Pros:

This was such an interesting old building with very friendly and obliging hosts. The room was large and clean and the sunny balcony beautiful. Having the hot pool so close was great. It was like a trip back in time to a grander era.

Cons:

Nothing really

2026-02-26 • via Nuitee
G
Guido en Jeannine • couple • be
1
2026-02-08 • via Nuitee
O
Orwin • couple • nz
7
2026-01-25 • via Nuitee
K
Kathleen • couple • nz
5
Would not stay again or recommend
Pros:

Room cleanliness

Cons:

Advertised restaurant non existent. Reception always unattended, guests had to text for assistance. TV only worked in Mandarin, local channels could not be accessed

2026-01-20 • via Nuitee
J
Jacob • couple • nz
4
2026-01-19 • via Nuitee
T
Tracey • solo_traveller • nz
4
Cons:

Room was cold, no tv or anything in your room. Bathroom was freezing and took forever to get hot water.

2026-01-19 • via Nuitee
M
Mihi • family_with_children • nz
7
Nice host. Would be nice to have another person help on busy times. Place for potential improvement.
Pros:

The location was good. There are no breakfast available which is ashame. Very different to my younger days.

Cons:

Climbing the stairs.

2026-01-19 • via Nuitee
N
Noeline • couple • nz
5
This place must have been amazing , the potential is there. Bit tied and musty in areas
Pros:

Peacful area. Staff member was pleasant, Great ful to have air con in the room.

Cons:

There's no lift, had to carry bags up 2 flights of stairs. No fridge or tv in the room

2026-01-18 • via Nuitee
M
Martina • couple • fr
10
Super entspannend!
Pros:

Das Preisleistungsverhältnis war ausgezeichnet, ein super bequemes Bett mit einem natürlichen Hotwaterpool im Garten zur freien Verfügung für nur 55 € ist echt unschlagbar, vorallem nach 100km auf dem Fahrrad!

2026-01-18 • via Nuitee
M
Margaret • couple • gb
3
We won’t be back.
Pros:

The big comfy bed

Cons:

The mineral pool was in need of maintenance. Both inside and outside was badly in need of renovation. The grounds were in need of maintenance and the whole place had an air of neglect. The Chinese art on the walls was out of place and inappropriate.

2026-01-16 • via Nuitee
M
MARTIN • couple • nz
7
2026-01-15 • via Nuitee
A
Anu • family_with_children • nz
1
They shouldn’t run a hotel where there is a night club in the same building… no place to eat either!
Pros:

Terrible

Cons:

They should refund us, this place is just above the night club and they were loud all night long till 4300qm and that’s when we needed to get up. Only good thing was the staff they were nice but naïve about everything….

2026-01-11 • via Nuitee
J
Jérôme • solo_traveller • ch
8
2026-01-11 • via Nuitee
B
Barry • couple • nz
9
Old classic hotel
Pros:

Very Comfortable room with a large bed & ensuite, own balcony access.
Loved the hot springs pool!

Cons:

Hotel is next to a sweeping bend in the highway so Noisy trucks during day, but quiet at night with good curtains to assist sound proofing.

2026-01-08 • via Nuitee
P
Paul • couple • nz
10
Always love staying here, it suits us
Pros:

The host helped us with our bags up and down the stairs, my wife left her glasses behind and he posted them to us for a minimal cost.

2026-01-07 • via Nuitee
K
Katherine • couple • nz
7
Pros:

The character and history of the place was really cool. Like stepping back in time.
The little dog was super cute as well.

Cons:

There was no toaster or fridge in the room. That would have been great.

2026-01-07 • via Nuitee
A
Adrian • couple • nz
8
Faded gradeur
Pros:

The faded grandeur.

Cons:

Lack of en suite.

2026-01-07 • via Nuitee
L
Li • extended_group • nz
8
2026-01-07 • via Nuitee
W
Wendy • couple • nz
5
2026-01-06 • via Nuitee