Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Packed lunches
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cleanliness issues
Basic room amenities
Limited food options

Categories

Cleanliness
7.5
Several reviews mentioned cleanliness issues, such as broken tiles and a slippery bathroom.
Service
9
Guests frequently praised the friendly and helpful staff throughout the reviews.
Location
9
The hotel's location is highlighted as convenient, close to markets and attractions.
Room Quality
7.5
Rooms are described as basic and some mentioned minimal features.
Amenities
7.5
Basic amenities available, but some essential items like hairdryers were missing.
Value for Money
8
Good value highlighted in several reviews, matched to expectations for the price.
Food and Beverage
7.5
Overall the food is satisfactory but there could be more quality options nearby.
Overall Experience
8
Mixed feedback with a balance of positive experiences and minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:21

Property Description

Luxurious Accommodation
The Sur Hotel, nestled in the vibrant city centre of Sur, offers comfortable guest rooms equipped with modern amenities like air conditioning, satellite TVs, and private balconies.

Convenient Location
Perfectly situated near popular attractions such as Turtle Beach at Ras-al-Hadd, Wadi Bani, and Wahiba Sands, guests at Sur Hotel can easily explore the beauty of Sur.

Relaxation and Convenience
With a 24-hour reception, daily room service, and a sun terrace to unwind and soak up the sun, Sur Hotel ensures a relaxing and convenient stay for all guests.

Experience the perfect blend of luxury and convenience at Sur Hotel. Book now and make your stay in Sur unforgettable.

Important information:

Please note that the Budget Double Room and the Budget Twin Room have fixed windows.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 279 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
E
Emily • solo_traveller • nl
10
Very pleasant stay, well situated, nice breakfast, comfortable rooms
Pros:

Amazing hotel in the middle of the old town of Sur. Very friendly manager and staff, and comfortable rooms. Really happy to have stayed here. Ample parking nearby, and located 1-2 min walk from a lot of restaurants, as well as 20 min walk from the marina where you can see lots of Dhow boats and maybe even some turtles and rays swimming in the marina

2026-03-11 • via Nuitee
M
Markus • couple • de
8
Pros:

Zentrale Lage, nettes Personal

2026-03-08 • via Nuitee
V
Virgil Blirando • couple • fr
9
2026-03-08 • via Nuitee
M
Michele • couple • it
3
2026-03-06 • via Nuitee
I
Iris • solo_traveller • nl
9
2026-03-05 • via Nuitee
C
Christian • couple • de
8
2026-03-04 • via Nuitee
B
BOIRON • couple • fr
8
Bon hôtel à Sour
Pros:

Hôtel récent et confortable, bien équipé et bien situé pour une étape d'une nuit à Sour.

Cons:

Pas de charme particulier ; salle de bain étriquée et le lavabo fuyait un peu.

2026-03-04 • via Nuitee
M
Mauro • couple • it
9
2026-03-04 • via Nuitee
T
Tomasz • extended_group • pl
6
Polecam na jedną noc
Pros:

Dobra lokalizacja - w pobliżu sklepy, restauracje. Sprawne zameldowanie w recepcji, brak kłopotów z miejscem do parkowania, darmowy wi-fi. Możliwość wykupienia śniadania (całkiem obfitego choć niezbyt zróżnicowanego).

Cons:

Na minus: nieprzyjemny zapach w pokoju, brak możliwości uchylenia okna w celu przewietrzenia.

2026-03-03 • via Nuitee
F
Francesco • couple • it
6
2026-03-02 • via Nuitee
J
Justin531 • solo_traveller • za
9
Pros:

Room was very comfortable and the welcome at check in was really great, staff were friendly and helpful. Location was good and close to all the main attractions in Sur. Breakfast was simple but very good.

2026-03-02 • via Nuitee
D
Damien • family_with_children • kw
5
2026-03-01 • via Nuitee
C
Claudio Agazzi • solo_traveller • it
8
2026-03-01 • via Nuitee
P
Patrizia • couple • it
7
2026-02-28 • via Nuitee
Z
ZHENGKAI • couple • cn
10
Sur的最佳选择
Pros:

性价比高，停车方便，员工帮扛行李上楼，装修风格典雅，应该是2年内翻新过，一切都干净卫生，房间很大，比Muscat同价位的房间大两倍。酒店在市中心，附近超市、市集、餐饮店，都很全面，要啥有啥。如果你也觉得不需要住海边看海景（白天的旅途已看够），那这里就是最佳选择

Cons:

酒店忘了我们预定早餐，如果现做需要等15分钟

2026-02-27 • via Nuitee
M
Maryna • couple • it
8
Ottima soluzione per un soggiorno breve
Pros:

Posizione centrale comoda. Parcheggio sotto hotel. Prezzo basso, giusto per la qualità della struttura. Personale super gentile, accogliente e disponibile (ascensore è assente, ma ci hanno aiutato con i bagagli). Va benissimo per stare 2-3 giorni senza grosse pretese.

Cons:

Le finestre non si aprono quindi c’è forte umidità, bisogna accendere l’aria condizionata o la ventola sul tetto. Non c’è la tenda nella doccia (come in molte altre strutture in Oman eccetto hotel 4 stelle).

2026-02-26 • via Nuitee
V
Valentina • couple • it
9
Perfetto
Pros:

Hotel centrale, personale cordiale e struttura molto carina!
Possibile aggiungere colazione con un sovrapprezzo

2026-02-26 • via Nuitee
F
Fangyu • couple • tw
5
Pros:

床鋪乾淨，員工專業親切

Cons:

浴室有下水道的氣味, 而且有很多蒼蠅從下水道或排水孔等地方飛進來, 雖然房間有防蚊燈但完全沒有用, 住起來非常不舒服

2026-02-25 • via Nuitee
M
Michael • couple • gb
10
Pros:

Nice staff, good location, good value for money, easy parking

2026-02-24 • via Nuitee
A
Anna Giovanna • couple • it
10
2026-02-24 • via Nuitee