Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Packed lunches
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cleanliness issues
Basic room amenities
Limited food options

Categories

Cleanliness
7.5
Several reviews mentioned cleanliness issues, such as broken tiles and a slippery bathroom.
Service
9
Guests frequently praised the friendly and helpful staff throughout the reviews.
Location
9
The hotel's location is highlighted as convenient, close to markets and attractions.
Room Quality
7.5
Rooms are described as basic and some mentioned minimal features.
Amenities
7.5
Basic amenities available, but some essential items like hairdryers were missing.
Value for Money
8
Good value highlighted in several reviews, matched to expectations for the price.
Food and Beverage
7.5
Overall the food is satisfactory but there could be more quality options nearby.
Overall Experience
8
Mixed feedback with a balance of positive experiences and minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:21

Property Description

Luxurious Accommodation
The Sur Hotel, nestled in the vibrant city centre of Sur, offers comfortable guest rooms equipped with modern amenities like air conditioning, satellite TVs, and private balconies.

Convenient Location
Perfectly situated near popular attractions such as Turtle Beach at Ras-al-Hadd, Wadi Bani, and Wahiba Sands, guests at Sur Hotel can easily explore the beauty of Sur.

Relaxation and Convenience
With a 24-hour reception, daily room service, and a sun terrace to unwind and soak up the sun, Sur Hotel ensures a relaxing and convenient stay for all guests.

Experience the perfect blend of luxury and convenience at Sur Hotel. Book now and make your stay in Sur unforgettable.

Important information:

Please note that the Budget Double Room and the Budget Twin Room have fixed windows.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 329 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
M
Mahjouba • couple • fr
10
Pros:

Tout on s’attendait à rien mais très bonne surprise chambre nikel et personnel au top

2026-04-22 • via Nuitee
T
Tom • couple • nl
8
Juiste verhouding in prijs-kwaliteit en goede locatie
Pros:

Vriendelijk personeel en een toplocatie in Sur. Parkeren kan voor de deur.
De kamer is ruim en schoon.
Goed geprijsd.

Cons:

Een typisch Omani badkamer met een toilet die nat wordt met douchen.
Een wat gedateerd hotel.

2026-04-15 • via Nuitee
G
Giulia • extended_group • it
10
Pros:

La posizione, le dimensioni della stanza

Cons:

Niente

2026-04-14 • via Nuitee
A
Ad • solo_traveller • nl
8
Fijne overnachting
Pros:

Zeer vriendelijk en behulpzaam personeel. Nette, hygiënische (bad)kamer. Goede ligging hotel in buurt van oude souq en dicht bij strand. Voldoende parkeergelegenheid. Goede prijs-kwaliteit verhouding. Prima ontbijt.

Cons:

Nvt

2026-04-11 • via Nuitee
I
Ilaria • couple • it
8
Posizione ottimale
Pros:

La struttura è un po' datata ma comunque confortevole. La colazione, pagata a parte, è stata ottima e abbondante. Posizione perfetta per esplorare a piedi l'area centrale di Sur.

2026-03-30 • via Nuitee
L
Laurynas • couple • lt
9
Pros:

Good place on a cheap side to spend the night :)

Cons:

It's cheap, so not much to ask for. Seems bit dated, with cosmetic renovations done recently-ish.

2026-03-29 • via Nuitee
C
Chris • couple • au
9
Pros:

Very clean with helpful staff at a really good price

2026-03-27 • via Nuitee
E
Emily • solo_traveller • nl
10
Very pleasant stay, well situated, nice breakfast, comfortable rooms
Pros:

Amazing hotel in the middle of the old town of Sur. Very friendly manager and staff, and comfortable rooms. Really happy to have stayed here. Ample parking nearby, and located 1-2 min walk from a lot of restaurants, as well as 20 min walk from the marina where you can see lots of Dhow boats and maybe even some turtles and rays swimming in the marina

2026-03-11 • via Nuitee
M
Markus • couple • de
8
Pros:

Zentrale Lage, nettes Personal

2026-03-08 • via Nuitee
V
Virgil Blirando • couple • fr
9
2026-03-08 • via Nuitee
M
Michele • couple • it
3
2026-03-06 • via Nuitee
I
Iris • solo_traveller • nl
9
2026-03-05 • via Nuitee
B
BOIRON • couple • fr
8
Bon hôtel à Sour
Pros:

Hôtel récent et confortable, bien équipé et bien situé pour une étape d'une nuit à Sour.

Cons:

Pas de charme particulier ; salle de bain étriquée et le lavabo fuyait un peu.

2026-03-04 • via Nuitee
M
Mauro • couple • it
9
2026-03-04 • via Nuitee
C
Christian • couple • de
8
2026-03-04 • via Nuitee
T
Tomasz • extended_group • pl
6
Polecam na jedną noc
Pros:

Dobra lokalizacja - w pobliżu sklepy, restauracje. Sprawne zameldowanie w recepcji, brak kłopotów z miejscem do parkowania, darmowy wi-fi. Możliwość wykupienia śniadania (całkiem obfitego choć niezbyt zróżnicowanego).

Cons:

Na minus: nieprzyjemny zapach w pokoju, brak możliwości uchylenia okna w celu przewietrzenia.

2026-03-03 • via Nuitee
J
Justin531 • solo_traveller • za
9
Pros:

Room was very comfortable and the welcome at check in was really great, staff were friendly and helpful. Location was good and close to all the main attractions in Sur. Breakfast was simple but very good.

2026-03-02 • via Nuitee
F
Francesco • couple • it
6
2026-03-02 • via Nuitee
C
Claudio Agazzi • solo_traveller • it
8
2026-03-01 • via Nuitee
D
Damien • family_with_children • kw
5
2026-03-01 • via Nuitee