Royce Hotel & Casino

Hotels
8.3 (557 reviews)
M.A. Roxas Hiway corner N. Aquino Avenue, Clark Freeport Zone, Pampanga , Clark , ph

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Breakfast
Cons:
Limited amenities
Room quality issues
Staff attitude concerns

Categories

Cleanliness
8.11
Cleanliness is generally appreciated; however, there were some cleanliness issues reported.
Service
8.88
Overall, staff was friendly, but there were complaints about staff attitude at times.
Location
8.82
Location near restaurants is convenient and positively noted.
Room Quality
7.77
Rooms varied in quality; some appeared less desirable and had maintenance issues.
Amenities
7.6
Amenities were limited, with no gym or pool and some maintenance issues reported.
Value for Money
8.26
Value perceived as low due to room quality and overall feel not meeting expectations.
Food and Beverage
8.61
Breakfast was positively highlighted as one of the best.
Overall Experience
8.38
Overall, guests had a decent experience with noted strengths and weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 13:15

Property Description

Luxurious Accommodation
Experience comfort and style at Royce Hotel & Casino. Relax in rooms equipped with air-conditioning, flat-screen TVs, and scenic views. The en suite bathrooms offer complimentary toiletries for your convenience.

Convenient Amenities
Enjoy a seamless stay with our 24-hour front desk, tour desk, and meeting/banquet facilities. Take advantage of the free shuttle service to the airport and explore the area hassle-free. With free parking and car hire available, your travel needs are well taken care of.

Ideal Location
Located just minutes away from Clark International Airport, Royce Hotel & Casino is a prime choice for travelers. Explore nearby attractions like Angeles and Olongapo, or indulge in a round of golf. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 557 reviews
Cleanliness: 8.11
Service: 8.88
Location: 8.82
Room Quality: 7.77
Amenities: 7.6
Value for Money: 8.26
Food and Beverage: 8.61
Overall Experience: 8.38
C
Cristina • couple • ph
7
Overall its great
Pros:

The location

Cons:

The room was not ready or checked properly before we arrived. So we had to transferred to another room.

2026-08-22 • via Nuitee
S
Steven • extended_group • us
10
2026-08-20 • via Nuitee
F
Flocerfida • couple • ph
8
2026-08-06 • via Nuitee
J
jasmin • family_with_children • us
8
Generally, it was okay. Quiet and clean.
Pros:

breakfast was good.

Cons:

there was fly hovering over the food. checking out was a bit slow due to many people and less staff.

2026-08-02 • via Nuitee
E
Elizabeth • couple • au
9
2026-07-18 • via Nuitee
J
Jonabelle • couple • fi
8
2026-07-11 • via Nuitee
L
Lourey Lei • extended_group • ph
8
2026-07-07 • via Nuitee
F
Farrah • couple • ph
9
Had a lovely time with family.
Pros:

I love the restaurants in the property, and that the staff are always courteous and professional.

Cons:

Sound proofing is not so good. You can hear people conversing in the hallway and kids playing in the other rooms.

2026-06-25 • via Nuitee
M
Monet • couple • ph
8
2026-06-25 • via Nuitee
R
Roseller • couple • us
10
2026-06-14 • via Nuitee
A
Abdul Hamid • family_with_children • qa
7
A nice stay and the place is a throwback to the 80s.
Pros:

Staff were courteous and helpful and prompt. Breakfast had a good spread.

Cons:

The place is old and in real need of a refurbishment.

2026-06-04 • via Nuitee
K
Kirsty • couple • au
8
Value for money.
Pros:

It was basic but had everything we needed for one night stay before going to the airport. Value for money. Netflix in the room. Blanket was nice on the bed. Breakfast was very nice. Gold cart takes you to the casino.

Cons:

No Mini bar. Room service menu is not in the room, they bring you one.

2026-05-25 • via Nuitee
G
Gladys • family_with_children • ph
5
Not good
Pros:

The old building was not really as good

Cons:

It was old and we had trouble with plumbing. They transferred us

2026-05-19 • via Nuitee
F
Frederick • couple • ph
7
2026-05-15 • via Nuitee
E
Ellain • family_with_children • ph
6
2026-05-14 • via Nuitee
C
CesEugenio • solo_traveller • ph
9
Good stay
Pros:

I love the soft pillows, breakfast and the accessibility of the place.

Cons:

Parking has no shade, additional pool

2026-05-11 • via Nuitee
R
Rodel • couple • ph
7
2026-05-08 • via Nuitee
A
Alexander • solo_traveller • gb
7
Underwhelming
Pros:

It was quite average overall.

Cons:

Very expensive for what it is - there are two hotels on site, the newer one is perhaps much better but even more expensive.

2026-05-03 • via Nuitee
H
Hassan • extended_group • om
7
Better to book in the new building where we did stay before than the old building hotel.
Pros:

Breakfast was fair considering the options available for Muslim.
Room offered was terrible at check-in. After spending two hours moving from one room to another in the building looking for a better one, we finally were offered identical room but of good standard. That is the room was recently furbished and presentable and clean. The catch I realize was because we booked and paid directly through Booking.com

Cons:

The room which was offered at check-in was of very poor in standard. Lighting, room furniture and bathroom were of very poor standard and quality. Things were of old quality from flooring to ceiling. The air conditioning would not work, no cooling. They had rooms which are refurbished which are better than the ones not yet refurbished. I don't understand why we are not offered that room first instead of wasting two hours for getting an acceptable. Imagine we went to bed at 4am.

2026-05-02 • via Nuitee
C
Cynthia • family_with_children • us
8
Pros:

Close to all the places we want to see

2026-04-28 • via Nuitee