The Ambassador Hotel

Hotels
7.6 (194 reviews)
Real Street Brgy. 31 , Tacloban , ph

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful and friendly staff
Cons:
Cleanliness issues
Additional charges for amenities

Categories

Cleanliness
6.73
Concerns were raised regarding cleanliness with missed wet towels and a rat in one of the rooms.
Service
8.7
The staff were described as helpful and pleasant, with some requests being promptly fulfilled.
Location
8.74
Location was praised for its convenience and access to downtown.
Room Quality
7.19
Mixed feelings were noted with amenities lacking and issues with room presentation.
Amenities
7.22
Some amenities like breakfast and a mini fridge were either missing or came with extra charges.
Value for Money
7.68
Faced with unexpected charges, the perceived value was affected, especially with the additional refrigerator fee.
Food and Beverage
6.73
No breakfast was included, and the value of additional breakfast options was questioned.
Overall Experience
7.8
Experience varied from positive interactions to significant issues, leading to a balanced overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:57

Property Description

Convenient Location in Tacloban
Located just 9 km from MacArthur Landing Memorial National Park, The Ambassador Hotel offers a comfortable stay with a shared lounge, free parking, and a terrace.

Modern Amenities and Services
Enjoy 24-hour front desk assistance, airport transfers, room service, and complimentary WiFi during your stay. The rooms feature a desk, flat-screen TV, air conditioning, and some even include a balcony for a relaxing view.

Comfortable Accommodation
Relax in rooms equipped with a private bathroom, bidet, free toiletries, bed linen, and towels. The Ambassador Hotel ensures a cozy and convenient experience for all guests.

Book your stay at The Ambassador Hotel for a memorable visit to Tacloban!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 7 and older are allowed.
    Children from 7 years old to 12 years old stay for ₱ 600 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 194 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 6.73
Overall Experience: 7.8
D
dela torre • family_with_children • ph
7
2026-05-04 • via Nuitee
L
Leah Marie • extended_group • ae
8
2026-04-28 • via Nuitee
A
Angeli • couple • ph
8
2026-04-25 • via Nuitee
M
Mines Nichollaine • solo_traveller • qa
8
2026-04-21 • via Nuitee
W
Ward • family_with_children • ph
10
Our Best Day!
Pros:

Room size and very neat and clean...Great view Quiet!

Cons:

Our Stay wasn't long enough.

2026-04-18 • via Nuitee
F
Federitzy II • family_with_children • ph
8
Good
Pros:

the structure of the hotel

Cons:

no slippers provided at the room.

2026-04-18 • via Nuitee
S
Salvo • solo_traveller • ph
10
2026-04-17 • via Nuitee
C
chromie • couple • nz
6
Good value for money reasonably clean and handy for the city and not far to the airport
Pros:

Good value for money reasonably clean very friendly staff and not a bad meal off streetparking. Would stay again but not my first choice otherwise all good

Cons:

Bathroom was quiet small and can have problems with water but think it is maybe cleaner turned it off not sure but we got it

2026-04-11 • via Nuitee
M
Ma.Delfa • couple • ph
10
2026-04-09 • via Nuitee
A
Adam • couple • gb
6
Very friendly staff and helpful and hotel was clean and tidy
Pros:

The friendly staff

Cons:

The lifts were a nightmare and the windows in both the rooms I stayed in weren’t very good .. couldn’t sleep well ..plus the walls were thin so you could here next door a lot

2026-03-27 • via Nuitee
R
Reymond Jake • couple • ph
9
2026-03-10 • via Nuitee
K
kanyo • extended_group • ca
7
Okay
Pros:

Friendly staff clean pool

Cons:

No access to drinking water. No safe in room. No coffee maker in room. Nothing in room.charge for pool

2026-03-09 • via Nuitee
F
Flavio • couple • it
8
Buono
Pros:

Tutto ok

Cons:

Nulla da segnalare

2026-03-04 • via Nuitee
גבריאל גולן • couple • il
10
2026-02-25 • via Nuitee
P
Peter • solo_traveller • ch
7
2026-02-10 • via Nuitee
R
Rolf • couple • de
2
Cons:

too many roaches in very old furnished room

2026-01-31 • via Nuitee
C
Chris • couple • us
8
Pros:

It had an old feel. Maybe pre world war Ii. The wood was real wood on the doors. The lobby was beautiful. Still had some modern convinces that we all need.

Cons:

I placed an order for dinner from the menu in the room. I received a call back a few minutes later, letting me know the kitchen was closed. There was no time listed.

2026-01-17 • via Nuitee
J
Jeffry • couple • us
6
Good value hotel for downtown Tacloban
Pros:

Location was great for getting around downtown. Easy to get a ride to and from this spot.

Cons:

No hot water at the time of our stay. It just never got warm. Despite on-site restaurants, it was not available due to private bookings.

2026-01-05 • via Nuitee
V
Vincent • extended_group • ph
7
2026-01-02 • via Nuitee
J
James • extended_group • ca
10
I will NEVER stay anywhere else in Tacloban!
Pros:

The staff, every single one of them was beyond exceptional!

Cons:

Everything was perfect, there was NOTHING not o like.

2025-12-27 • via Nuitee