Hotel Carlito Tagaytay

Hotels
8.5 (167 reviews)
Tagaytay Calamba Rd Brgy. San Jose , Tagaytay , ph

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Strategic location
Friendly staff
Cons:
Cleanliness issues
Noise from the road

Categories

Cleanliness
7.58
Some reviews indicated issues with cleanliness, such as unclean bathroom floors and stained bedding.
Service
9.05
The staff is consistently described as friendly and helpful across multiple reviews.
Location
9.09
The hotel is praised for its strategic location and easy access to nearby attractions.
Room Quality
8.04
Rooms are generally comfortable, but some minor cleanliness issues detracted from the experience.
Amenities
8.57
Amenities like breakfast and rooftop access received positive feedback, although there were minor issues noted.
Value for Money
8.53
The affordability of the stay considering the quality received praise.
Food and Beverage
8.58
Breakfast received positive remarks, contributing to a favorable perception of food and beverage services.
Overall Experience
8.55
Overall feedback suggests a solid experience with some minor caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:41

Property Description

Luxurious Accommodation with Spectacular Views

Outdoor Swimming Pool and Fitness Centre: Enjoy a refreshing dip in the outdoor pool or maintain your fitness routine at the well-equipped fitness centre.

Gourmet Dining and Impeccable Service: Indulge in delectable meals at the hotel's restaurant and experience top-notch service from the 24-hour front desk and concierge.

Modern Amenities and Comfortable Rooms: Relax in air-conditioned rooms featuring modern amenities like a flat-screen TV, safety deposit box, and private bathroom. Some rooms even boast a terrace with stunning city views.

Experience luxury and comfort at Hotel Carlito Tagaytay - Book your stay now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 167 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
A
Adam couple au
10
Wonderful Stay at the Carlito.
Pros:

It's a beautiful Boutique Hotel with a French Theme. It looks wonderful and is classy and elegant. The room was very big and spacious and the views were good of the Lake and Volcano from the Room. The staff were very helpful and friendly and the views from the rooftop were fabulous.The breakfast was really nice and enjoyable.

Cons:

As said previously the main road outside is noisy and we could hear the neighbors occasionally, but this wasn't a big problem.

2026-02-09 via Nuitee
C
corinne solo_traveller fr
8
Séjour sympathique et agréable
Pros:

Bel hôtel , chambre spacieuse et lumineuse, matelas confort parfait, personnel agréable , accessoires sdb sympathiques

Cons:

Salle de bain vieillotte avec baignoire et rideau , il y avait des cheveux qui étaient restés dedans à l’arrivée , le standing de la sdb ne correspond pas avec celui de la chambre

2026-02-08 via Nuitee
P
Philip couple gb
10
Great place to stay for exploring Tagaytay and surrounds
Pros:

Lovely large room and wonderfully friendly staff

Cons:

The hotel restaurant closes rather early

2026-01-29 via Nuitee
V
Victor couple us
6
2026-01-20 via Nuitee
H
Hammouche family_with_children ch
1
Unhappy foreign travellers
Pros:

Nothing

Cons:

We arrived 2 hours before check-in time. W
hile waiting we had lunch in their restaurant and we sat outside in their terrace and my husband legs turns black because of their dirty chairs.
Not well equipped for handicap person(70yrs old cannot climb on stairs, elevator is not working properly. not allowed to bring food and restaurant is close at 6pm. Stain on bedsheet is discusting we asked them to changed (it is payable if client make stain on their bedsheet). As i saw french words on their wall i thought we are going to have french quality but that is only for decoration nothing is french inside. This is very noisy 4 stars hotel we can hear cars and doors banging. Not allowed to take photo of the bed/BED ROOM and bathroom STRANGE! I cannot share the photo of stains and more...

2026-01-20 via Nuitee
K
Katherine extended_group au
7
2026-01-18 via Nuitee
E
Eddie couple us
9
Pros:

Place is easy to locate and Room is spacious and clean. Staff are nice.

Cons:

Shower is okay but not as I expected

2026-01-10 via Nuitee
N
Noel family_with_children ph
8
Generally good.
Pros:

The breakfast is good. The hotel location is very strategic.

Cons:

The toilet ventilation needs improvement.

2026-01-03 via Nuitee
K
Kryszel Lyn Pajimna family_with_children ph
9
2025-12-31 via Nuitee
K
Klaudia solo_traveller at
8
Unglaublich tolles Personal an der Rezeption! Angenehme Zimmer, in zentraler Lage!
Pros:

Das Personal an der Rezeption ist aussergewöhnlich! Alleine dafür, vergebe ich ein sehr gut! Sie waren bei der Organisation meiner Weiterreise unglaublich hilfreich!
Das Zimmer war angenehm gross, auch die Lage des Hotels ist sehr gut.

Cons:

Der Anzeige Nachteil; ich hatte ein strassenseitiges Zimmer!

2025-12-03 via Nuitee
J
JETHRO family_with_children ph
10
it was an exceptional and affordable stay. Excellent hotel!
Pros:

This was one of the best stays we had. The cleanliness exceeded my expectations, and the staff’s professionalism and friendliness made us feel welcome from the start. The relaxed atmosphere and smooth check-in/check-out made everything even better. The location is unbeatable, especially with the stunning view overlooking Taal Volcano—made even more impressive by how affordable the stay was. Truly great value for money.”

Cons:

NA

2025-11-23 via Nuitee
J
Joanna Gonzales couple gb
6
It will do. Decent choice in Tagaytay.
Pros:

Great staff and good breakfast. We had semi- buffet during our stay. It will depend on how many guests are checked in. It could be ala carte, semi buffet or buffet. It’s close to the city and other attractions via car.

Cons:

The bathroom floor was dirty. I could tell that the bathroom floor was not mopped properly as I could see black stains. I removed the black stains myself with a wet tissue and towel. The safe was broken but this was easily resolved. The room facing my taal was noisy because the room was also facing the highway. Not good for light sleeper such as myself.

2025-11-16 via Nuitee
F
Francine couple lu
9
Pros:

Magnifique hôtel, personnel très gentil et serviable. Un changement de date à cause d intempéries a été effectué sans aucun problème selon nos souhaits.

Cons:

Suite au 2 ième étage avec vue lac , mais côté rue et bruyant a cause des voitures

2025-11-13 via Nuitee
D
Dean solo_traveller gb
8
A great location, with friendly & helpful staff. Rooftop access for wonderful views. Super breakfast and nice rooms.
Pros:

Loved the location, lots of options for food and the malls which are an easy walk down the road; although you can ask the guard at the hotel to help you with transport if you want. It had rooftop access with a great view of Taal volcano & the lake. The breakfasts were really nice in their cafe & the staff were super friendly and helpful. The hotels interior aesthetic is quite elegant, especially in the lobby & everything is clean in the high traffic areas of the hotel.

Cons:

In regards to the room; upon closer inspection I did find there to be quite a build up of dirt in some places which appeared to have not been cleaned in a considerable amount of time. However this didn’t really bother me.

However the bed had some stains on the fitted sheet, beneath the duvet. As well as the towels which were in the bathroom. The vanity pack which was in the bathroom also had dirt on the interior of it, so I avoided using that.
I decided to sleep on top of the duvet & used the few towels that weren’t stained.

2025-11-12 via Nuitee
R
Rnul family_with_children ph
8
2025-10-30 via Nuitee
J
Jino solo_traveller kr
8
2025-10-19 via Nuitee
K
K family_with_children kr
10
2025-09-05 via Nuitee
J
Junfei couple cn
10
2025-09-04 via Nuitee
K
Khevin couple ph
9
Pros:

good location, affordable price for the good service and facility

Cons:

none

2025-08-25 via Nuitee
M
Marites couple ph
8
2025-08-25 via Nuitee