Hotel Carmen

Hotels
7.3 (915 reviews)
ul. Armii Krajowej 3 , Karpacz , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
BBQ facilities
Safety deposit box
Sauna
Table tennis
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Lack of amenities
Old room quality

Categories

Cleanliness
5.76
Numerous mentions of dirt, mold, and general uncleanliness in various reviews.
Service
8.23
Generally positive feedback regarding helpfulness and politeness of staff.
Location
8.77
Consistently praised for its central location and proximity to attractions.
Room Quality
6.72
Mixed reviews; some guests found the rooms okay, while others noted issues with old mattresses and a lack of basic amenities.
Amenities
6.25
Critiques regarding missing amenities like a fridge and hairdryers, along with mentions of outdated facilities.
Value for Money
7.21
Guests felt the hotel had potential but underdelivered overall, affecting perceived value.
Food and Beverage
7.76
Breakfast received mixed reviews but overall labeled as good with some room for improvement in variety.
Overall Experience
7.73
Guests expressed a combination of satisfaction with location and service but disappointment with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:48

Property Description

Modern Accommodation with Spa Facilities
Hotel Carmen, nestled in the heart of Karpacz mountain resort, offers comfortable rooms with modern amenities and a spa for ultimate relaxation. Some rooms even boast balconies for a picturesque view.

Fitness Center and Massage Services
Get ready for outdoor adventures with the hotel's fitness center, perfect for biking or climbing enthusiasts. Unwind after a day on the slopes with a rejuvenating massage, ensuring a well-deserved rest.

Convenient Location for Outdoor Activities
Located near popular ski runs and tourist trails, Hotel Carmen is the ideal base for exploring Karpacz. Enjoy the nearby attractions, including the sports museum and toy museum, for a well-rounded vacation experience.

Book your stay at Hotel Carmen now for a rejuvenating mountain getaway.

Important information:

Please note that the property does not accept payments with a tourist voucher.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for 60 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.3
Based on 915 reviews
Cleanliness: 5.76
Service: 8.23
Location: 8.77
Room Quality: 6.72
Amenities: 6.25
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 7.73
R
Rozmiarek • couple • pl
6
2026-03-18 • via Nuitee
K
Kmiecik • couple • pl
10
2026-03-15 • via Nuitee
A
Alicja • couple • pl
5
Pros:

Na plus już tylko lokalizacja... Hotel jakby pomału zamierał.

Cons:

Niedosprzątany pokój, słabiutkie śniadanie, obsługa jakby odbywała tam karę. Chcieliśmy skorzystać z jacuzzi (cena 50 zł od osoby za godzinę) ale nie opłacało się napełniać

2026-03-15 • via Nuitee
A
Agnieszka • family_with_children • pl
10
Bardzo pozytywnie ,polecam
Pros:

Bliskość do wyciągu , przepyszne śniadania oraz przemiła obsługa :)

Cons:

Brak

2026-03-13 • via Nuitee
A
Arek • family_with_children • pl
10
Pros:

Pobyt zbyt szybko minął. Polecam .Posiłki urozmaicone.

2026-03-13 • via Nuitee
K
Katarzyna • solo_traveller • dk
10
Udany powrót do przeszłości 🥰
Pros:

Życzliwość personelu.

2026-03-11 • via Nuitee
V
Vladlen • solo_traveller • pl
8
2026-03-08 • via Nuitee
M
Miłosz • solo_traveller • pl
10
Pros:

Stosunek jakości do ceny bardzo dobry. Polecam 👍

2026-03-05 • via Nuitee
A
Agnieszka • family_with_children • pl
8
2026-03-02 • via Nuitee
A
Agnieszka • solo_traveller • pl
8
2026-03-02 • via Nuitee
N
Norbert • couple • pl
8
Czysto, gorąco w pokojach😉
Pros:

Obsługa.

Cons:

Bark aneksu ale obsługa to wynagrodziła.

2026-02-25 • via Nuitee
J
Janusz • family_with_children • pl
7
2026-02-24 • via Nuitee
A
Aleksandra • family_with_children • pl
5
2026-02-23 • via Nuitee
M
Monika • couple • pl
6
2026-02-23 • via Nuitee
M
Marta • family_with_children • pl
2
Udany pobyt zaprzepaszczony incydentem w restauracji ☹️
Pros:

Lokalizacja, wieczór bajek dla dzieci, duży wybór jedzenia na śniadaniu

Cons:

Błędna informacja na stronie - hotel nie jest przyjazny pieskom - można przyjechać z psem ale nie można go wziąć na śniadanie, ZOSTAŁAM WYPROSZONA (pierwszy raz się z czymś takim spotkałam 😮).

Kolonia młodzieżowa została zakwaterowana na tym samym piętrze co my.

Łazienka wymaga gruntownego odświeżenia.

2026-02-23 • via Nuitee
M
Miaskowska • extended_group • pl
7
2026-02-14 • via Nuitee
M
Mirosław • couple • pl
8
2026-02-13 • via Nuitee
F
Figat • extended_group • pl
8
2026-02-12 • via Nuitee
A
Ania • couple • pl
8
Pros:

Świetna miejscówka.
Bardzo sympatyczny i pomocny personel.
Bardzo ciepło w pokojach.

Cons:

Śniadania były niesmaczne.( Zimna jajecznica i parówki).

Brak suszarki do włosów w pokoju.

2026-02-12 • via Nuitee
A
Ania • solo_traveller • pl
6
Pros:

Bardzo sympatyczny I pomocny personel.
Cicha okolica.

Cons:

Nie smakowały mi śniadania. Potrawy były zimne.
Brak suszarki do włosów w pokojach.

2026-02-12 • via Nuitee