Serpa Hotel

Hotels
8.9 (924 reviews)
Rua do Parque de Campismo , Serpa , pt

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Great location
Good quality food and drink
Modern design with full-service facilities
Cons:
Issues with breakfast quality
Confusion regarding meal inclusions
Noise from nearby facilities
High price for the perceived value

Categories

Cleanliness
8.83
Most reviews indicate a clean hotel environment, but one mention of a stained pillow suggests room for improvement.
Service
9.3
Many reviews highlight the friendliness and helpfulness of the staff, contributing to a positive service experience.
Location
9.34
The hotel is praised for its proximity to the city center, indicating a very favorable location.
Room Quality
8.99
Rooms are generally described as spacious and comfortable, but some reviews express concerns about value.
Amenities
8.62
Some amenities are well-received, but there are complaints about lack of shaded areas at the pool.
Value for Money
8.08
There were mentions of the hotel being overpriced relative to the package received or expected.
Food and Beverage
8.83
The quality of food and beverage services is generally well-regarded, though there are mixed reviews about breakfast.
Overall Experience
9.2
The overall experience is largely positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:01

Property Description

Luxurious Accommodation
Experience a luxurious stay at Serpa Hotel, located in the picturesque town of Serpa. Indulge in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and private bathrooms.

Relaxation and Wellness
Unwind in style with our seasonal outdoor swimming pool, sauna, and hammam facilities. Keep up with your fitness routine at our on-site fitness centre.

Gastronomic Delights
Savor delicious meals at our restaurant or enjoy a drink at the bar. With room service available and a 24-hour front desk, we ensure your comfort and satisfaction throughout your stay.

Book now for an unforgettable experience at Serpa Hotel.

Important information:

Swimming pool: Closed from Thu, Oct 15, 2026 until Wed, Jul 14, 2027

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 924 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.99
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.83
Overall Experience: 9.2
F
Fialho couple pt
8
Boa
2026-05-04 via Nuitee
J
Jose Pereira Figueiredo couple pt
9
Apetece estar aqui
Pros:

Tudo esteve muito bem, quarto confortável, limpo, atendimento muito bom e o pequeno-almoço dos vários produtos que comi, todos eram muito bons. De forma geral é um local onde se está com muito agrado.

Cons:

Nada, absolutamente nada a apontar

2026-05-03 via Nuitee
G
Gonçalo extended_group pt
9
2026-05-02 via Nuitee
F
Florence solo_traveller be
9
Pros:

Bon accueil
Belle chambre
Possibilité de bar le soir et resto sur place

2026-05-01 via Nuitee
J
Jose couple pt
6
Cons:

restaurante

2026-04-27 via Nuitee
P
Pastoradu solo_traveller es
9
Pros:

La habitación muy bien, con terraza. Limpio y cómodo. El desayuno muy bueno. Parking gratuito.

Cons:

En general muy bueno el hotel, un poco alejado del centro histórico.

2026-04-26 via Nuitee
P
Pedro extended_group pt
9
2026-04-17 via Nuitee
P
Pedro solo_traveller pt
9
tudo impecavel
Pros:

tudo. localizaçao facil, os funcionarios super prestaveis e atenciosos. pequeno almoço bastante bom e o restaurante tambem.

2026-04-17 via Nuitee
M
Marius couple lt
8
2026-04-17 via Nuitee
M
Marina couple pt
9
Um ótimo local para descansar e apreciar o Alentejo.
Pros:

Da limpeza, da simpatia dos funcionários e do sossego.

Cons:

O não terem substituído a garrafa de água, por noite.

2026-04-14 via Nuitee
R
Rui couple pt
8
2026-04-13 via Nuitee
J
José couple es
8
Hotel de vacaciones, pero fuimos en temporada baja.
Pros:

La tranquilidad

Cons:

no le pongo pegas.

2026-04-13 via Nuitee
A
Artur Patrão couple pt
8
Muito bom
Pros:

Os funcionários são excelentes e são o melhor do hotel. Os quartos são bons, o restaurante muito bom e o pequeno almoço excelente.

Cons:

A insonorização é fraca. Faz muita falta uma piscina coberta. Com piscina coberta o hotel teria muito mais clientes pelo ano todo.

2026-04-07 via Nuitee
M
Medeiro solo_traveller pt
9
2026-04-07 via Nuitee
F
Francisco couple lu
10
2026-04-06 via Nuitee
H
Helena Cristina couple pt
8
2026-04-04 via Nuitee
O
Olga family_with_children pt
9
Pros:

Hotel acolhedor, que representa a cultura local, funcionários muito simpáticos e uma paisagem que nos transporta para a tranquilidade

2026-03-29 via Nuitee
E
EDGARD couple be
10
2026-03-28 via Nuitee
A
Arjan couple nl
8
2026-03-23 via Nuitee
A
Ana couple gb
10
Lovely stay I will come back for sure!
Pros:

Everything

Cons:

The pillows

2026-03-13 via Nuitee