Royal Porto City

Hotels
6.6 (918 reviews)
Rua Alexandre Herculano, 239 , Porto , pt

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lack of cleanliness
Old facilities
High price for quality

Categories

Cleanliness
5.43
Several reviews mentioned issues with cleanliness, suggesting a lack of upkeep.
Service
8.4
Positive comments about staff friendliness and helpfulness.
Location
8.94
Multiple reviews praised the hotel's location as excellent.
Room Quality
5.89
Many comments indicate the rooms are old and in need of renovation.
Amenities
5.92
Mentioned outdated facilities and lack of basic amenities.
Value for Money
5.88
Some reviews felt the price was too high for the condition of the hotel.
Food and Beverage
5.43
No specific mentions, assumed lower due to overall issues.
Overall Experience
6.9
Mixed feelings about the experience, with some highlights but many concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:09

Property Description

Charming Budget Accommodation in Porto's City Centre

Modern Rooms with Vintage Touch
Experience a blend of contemporary decor and vintage charm in our rooms, equipped with a TV and private bathroom with complimentary toiletries.

Convenient Services and Amenities
Benefit from our concierge, laundry, and bike/car rental services, ensuring a hassle-free stay. Explore Porto's attractions and dining options just a short walk away from the hotel.

Prime Location for Exploring Porto
Ideally situated near Porto Cathedral, Clérigos tower, and Lello book shop, Hotel Royal offers easy access to the city's landmarks. Book now for a delightful stay in Porto!

Important information:

Please note that the hotel does not have an elevator.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 17.50 per day.

Location

Guest Reviews

6.6
Based on 918 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.94
Room Quality: 5.89
Amenities: 5.92
Value for Money: 5.88
Food and Beverage: 5.43
Overall Experience: 6.9
V
Vanetta • family_with_children • gb
2
Central but poor facilities
Pros:

Location was very central. The cleaning lady Rosa was lovely and did her best. She cleaned the rooms everyday.

Cons:

The rooms were shabby and poorly decorated. On the first night one of the rooms given had a door that did not close and there was no receptionist on duty. We had to sleep with the door not secured. The headboards on the beds were peeling so if you sat against them the backing flaked off into your hair or on your clothes. The pictures of this place were misleading, it is not a Hotel. It is at best one step above a hostel.

2026-04-16 • via Nuitee
N
Nema Mene • solo_traveller • hr
1
2026-04-14 • via Nuitee
M
Marie • family_with_children • fr
3
2026-04-13 • via Nuitee
Q
Quoc Phong • extended_group • de
7
sehr Zentral, Einfach aber sauber, gern weiter zu empfehlen
Pros:

Zentrallage trotzdem sehr ruhig, schöne Ausblick, einfach ausgestattet, sehr sauber, freundliches Personal, absolut gern weiter zu empfehlen.

2026-04-07 • via Nuitee
J
Jéssica • family_with_children • pt
5
Pros:

Boa localização, recepcionista muito simpática

Cons:

Pouca limpeza, quarto e wc velhos e pouco cuidados.valor elevado para alojamento sem pequeno almoço

2026-01-19 • via Nuitee
G
Gonzalo • couple • de
5
2026-01-19 • via Nuitee
J
Josefin • family_with_children • fi
5
Bra läge!
Pros:

Bra läge, prisvärt men med tanke på facilteter så förstår man priset, då vi ändå inte var på rummet mer än när vi sov.

Cons:

Man får vad man betalar för, men sänggavlarna i alla fall i det rum som vi sov i skulle med fördel kunna tas bort eller bytas när det var väldigt ofräscht.

2026-01-15 • via Nuitee
I
Ivan • solo_traveller • es
8
2026-01-15 • via Nuitee
A
Alexander henrique • extended_group • pt
10
Pros:

Cordialidade dos funcionários maravilhosos, super atenciosos e ótima localização

2025-11-10 • via Nuitee
A
Ana • couple • es
10
2025-11-01 • via Nuitee
A
Alexander • family_with_children • ru
8
Хорошее соотношение цены и качества
Pros:

Хорошее местоположение

Cons:

Дырявые рамы

2025-10-31 • via Nuitee
C
Celine • family_with_children • fr
5
2025-10-28 • via Nuitee
K
KIN FONG • family_with_children • pt
8
2025-10-28 • via Nuitee
D
David • extended_group • fr
5
Cons:

Odeur dans la chambre

2025-10-26 • via Nuitee
E
ETELVINA • family_with_children • fr
5
Hotel complètement vetuste à rénover
Pros:

La grandeur de la chambre

Cons:

La salle de bain très petite, eau qui coule pas dans la baignoire, robinet trop petit,
Hotel trop vieux à rénover.
Mobilier très vétuste, chambre et salle de bain à refaire peinture écaillé, plainte arraché, couleur verte dans la salle de bain horrible, rideau de douche à l'ancienne qui colle au corps quand on prend la douche

2025-10-25 • via Nuitee
P
Porteaud Manon • extended_group • fr
8
2025-10-24 • via Nuitee
F
Francesca • extended_group • it
5
服务很好 环境不理想
Pros:

员工很热情对我们也很好, 环境一般般 没有吹风机 没有电梯 楼梯很绕, 和图片上有很大的区别,

Cons:

酒店很老旧 窗户很破旧没有帘子 浴室不太想碰 有点肮脏老旧的感觉 天花板是发霉的 有墙体的碎屑

2025-10-23 • via Nuitee
E
Esther • extended_group • es
7
2025-10-19 • via Nuitee
L
Liga • solo_traveller • lv
6
Pros:

Location was great. For me personally the self check in was really useful.

Cons:

Bathtub was really small, it was hard to take a shower, but manageable. The towels and laundry were not clean. Some of them had stains. Toilet was really loud. The room and facilities really need a refreshing and upgrade. The price I paid was too much for the room.

2025-10-15 • via Nuitee
J
Jose • family_with_children • co
4
Cons:

La ducha muy estrecha e incomoda.
Pedí un late check in. Lo aceptaron pero no enviaron los códigos a tiempo y tardaron mucho en responder para poder regresar. Tuve que llamarlos varias veces y no contestaban. Cuando pudimos comunicarnos, muy ruda la atención.

2025-10-14 • via Nuitee