Royal Porto City

Hotels
6.6 (1006 reviews)
Rua Alexandre Herculano, 239 , Porto , PT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lack of cleanliness
Old facilities
High price for quality

Categories

Cleanliness
5.43
Several reviews mentioned issues with cleanliness, suggesting a lack of upkeep.
Service
8.4
Positive comments about staff friendliness and helpfulness.
Location
8.94
Multiple reviews praised the hotel's location as excellent.
Room Quality
5.89
Many comments indicate the rooms are old and in need of renovation.
Amenities
5.92
Mentioned outdated facilities and lack of basic amenities.
Value for Money
5.88
Some reviews felt the price was too high for the condition of the hotel.
Food and Beverage
5.43
No specific mentions, assumed lower due to overall issues.
Overall Experience
6.9
Mixed feelings about the experience, with some highlights but many concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:09

Property Description

Charming Budget Accommodation in Porto's City Centre

Modern Rooms with Vintage Touch
Experience a blend of contemporary decor and vintage charm in our rooms, equipped with a TV and private bathroom with complimentary toiletries.

Convenient Services and Amenities
Benefit from our concierge, laundry, and bike/car rental services, ensuring a hassle-free stay. Explore Porto's attractions and dining options just a short walk away from the hotel.

Prime Location for Exploring Porto
Ideally situated near Porto Cathedral, Clérigos tower, and Lello book shop, Hotel Royal offers easy access to the city's landmarks. Book now for a delightful stay in Porto!

Important information:

Please note that the hotel does not have an elevator.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.6
Based on 1006 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.94
Room Quality: 5.89
Amenities: 5.92
Value for Money: 5.88
Food and Beverage: 5.43
Overall Experience: 6.9
K
kbernardino • family_with_children • pt
3
Felt very unsafe
Pros:

The room was clean.

Cons:

We didn't have a proper check in or check out because nobody was there. I was told to just enter and take one of the cards on the counter that had the password of the main door AND the password to our room. Anyone could have taken a picture and entered or room during the night. Very not safe.
Besides it calls itself an hotel but its a guesthouse and the place looks nothing like the pictures. Would not recommend.

2026-10-17 • via Nuitee
L
Lee • couple • gb
7
2026-10-17 • via Nuitee
M
Martina • solo_traveller • ch
3
Enttäuschend
Pros:

Die lage

Cons:

Sehr heruntergekommen und alt entspricht nicht den Fotos

2026-10-17 • via Nuitee
N
natia • solo_traveller • ge
10
2026-10-15 • via Nuitee
V
Vaz semedeo • extended_group • cv
10
Pros:

Muito bom, ótimo localização
Nada a reclamar❤️🥳

Cons:

Nao tenho nada a dizer
Gostei e muito 🙌🏾

2026-10-15 • via Nuitee
N
Natalia T.F. • extended_group • es
1
Hotel transilvania
Pros:

Lo único bueno la ubicación

Cons:

El edificio está a punto del derrumbe, hay grietas enormes, suelos desnivelados, todo muy antiguo, pero a mal, viejo y desaliñado.

2026-10-14 • via Nuitee
R
Rafa • couple • es
8
2026-10-14 • via Nuitee
C
Ciara • couple • pt
7
Great view from the balcony, location was great
Pros:

Location was 10/10. We were allowed to check in early. Room had a balcony which was nice

Cons:

We didn’t get 2 single beds as we had booked, got a big double instead
Shower was a bit outdated

2026-10-14 • via Nuitee
E
Edith • solo_traveller • fr
8
Très bien
Pros:

Le confort de la literie

Cons:

Pas d ascenseur

2026-10-14 • via Nuitee
C
Carmen María • family_with_children • es
7
Bien para una escapada express
Pros:

La ubicación para conocer oporto es muy buena.

Cons:

No tiene ascensor y el baño a doble altura con un niño de 3 años es una locura. Poco accesible.

2026-10-13 • via Nuitee
H
Hussein • solo_traveller • iq
9
2026-10-13 • via Nuitee
W
Wanessa Souza • solo_traveller • pt
6
2026-10-13 • via Nuitee
M
maite • family_with_children • es
5
pasar la noche antes de visitar la ciudad, sin mas.
Pros:

habitacion amplia

Cons:

que la primera foto que salio en la pagina no era de la fachada del hotel y nos llevo a cofusion

2026-10-12 • via Nuitee
C
Conrado • solo_traveller • pt
6
2026-10-09 • via Nuitee
T
Tiago • couple • pt
7
2026-10-08 • via Nuitee
G
Graham • solo_traveller • gb
6
Pros:

Late check in.
Good location.
Good value for basic hotel.
Clean but dated.

2026-10-07 • via Nuitee
M
Martin • extended_group • sk
7
Pros:

poloha - 10min od metra , v pesej dostupnosti k hlavnym atrakciam

Cons:

kupelna - sprcha tvorila mala uzka vanicka s umelym zavesom a cely priestor kupelna toaleta bo pravdepodobne vytvoreny z balkona 😃.

na recepcii nikto nebol pocas celych 4 dni

2026-10-07 • via Nuitee
N
Nathan • solo_traveller • mt
10
2026-10-07 • via Nuitee
F
Ferreira • couple • es
5
2026-10-07 • via Nuitee
M
Mark • solo_traveller • ie
6
Room 203
Pros:

Good location clean sheets comfortable beds

Cons:

Never anyone at reception atall one cleaning lady appeared from time to time.room 203 toilet had the worst sewage/gas smell i have ever experienced can't speak for other rooms but avoid this room at any cost.

2026-09-18 • via Nuitee