M2 Hotel Waterside

Hotels
8.2 (65 reviews)
629 Moo.17 Ban Tom, Mueang PhayaoPhayao , Phayao , th
+66 63 164 7824

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful view
Clean room
Cons:
High price
Poor amenities

Categories

Cleanliness
7.76
Some guests mentioned cleanliness issues in the bathroom and an overall basic quality.
Service
8.73
Standard quality for this hotel tier, although some guests noted the charge for ice.
Location
9.27
Beautiful views of the lake and convenient for travel.
Room Quality
8.22
Rooms were noted as spacious and comfortable, but some found them basic.
Amenities
7.25
Facilities, particularly in the shower, were reported to be in poor condition.
Value for Money
7.71
Some guests felt the price was too high for the location.
Food and Beverage
8.26
Breakfast and restaurant were decent but could be improved.
Overall Experience
8.43
Guests appreciated the stay, but highlighted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:27

Property Description

Luxurious Outdoor Amenities
Discover a tranquil oasis at M2 Hotel Waterside with its refreshing outdoor swimming pool, lush garden, and inviting terrace. Perfect for unwinding and soaking up the sun.

Gourmet Dining Experience
Indulge in a culinary journey at the hotel's restaurant offering delectable dishes and impeccable service. Enjoy a delightful meal in a cozy setting without having to leave the property.

Comfort and Convenience
Experience top-notch hospitality with room service, a 24-hour front desk, and free WiFi ensuring a seamless stay. Select rooms even boast a charming balcony with stunning city views.

Book now to elevate your stay at M2 Hotel Waterside and create unforgettable memories.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 PM

Location

Guest Reviews

8.2
Based on 65 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 8.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 8.43
M
Martin • family_with_children • nl
7
Prima verblijf voor 1 nacht
Pros:

Prima kamers voor 1 nachtje.

Cons:

Douche water liep door de hele badkamer

2026-08-05 • via Nuitee
R
Rawiwan • family_with_children • th
8
2026-06-04 • via Nuitee
E
Eric • couple • gb
9
2026-05-25 • via Nuitee
B
Bruno • family_with_children • th
9
2026-05-09 • via Nuitee
D
Dan • couple • us
7
A nice room for a short stay
Pros:

The rooms were pretty decent by western standards and the bed was firm but comfortable, pillows good, and nice bathroom.

Cons:

The room lacked some charm but was fine for sleeping. Only one keycard meant the air turned off when leaving and it was only cool near the bed. The WiFi was poor in the room and it went in and out all night. The breakfast was not very good, few choices for either western or local food. Did have Starbucks coffee though

2026-04-05 • via Nuitee
B
Björn • couple • de
7
Pros:

Moderne Ausstattung und überdachter Parkplatz.

Cons:

Schlechter Pool, kein Zugang zum See und zur Straße sehr laut.

2026-03-07 • via Nuitee
J
Jeremy • family_with_children • gb
10
Magical views over the lake in a stunning and well designed suite! Totally worth it.
Pros:

This hotel is a bit further out which was fine with us and only a short taxi ride away from the hustle and bustle.

We had booked the suit with lake view. It was honestly one of our favourite stays as the view is so unique and the room itself was stunning, and spacious. The hotel did a fantastic job planning out and designing the room. It had all we needed.

We arrived by car and were able to park in the car park which was shaded. We stayed with our baby and the staff kindly provided a clean and nice cot. The staff were friendly and helpful.

The views from the balcony were amazing. Especially at sunset the views over the lake with the mountain backdrop were out of this world. Breakfast was pretty good and the staff were friendly. We loved our stay here.

Cons:

The swimming pool area is a bit odd. Seems to be in an event space area and there were no loungers or seats. The air con is right on the balcony blowing hot air on you which made it uncomfortably hot to sit out there even when it was cool - unless you turned it off.

2026-02-25 • via Nuitee
H
Hatai • couple • th
3
ไม่อยากติดต่ออะไรพนักงาน ทัศนคติในการบริการ คำพูดสีหน้าท่าทาง ไม่ไหวนะ
Cons:

มีปัญหาในกาวออกใบเสร็จหากจองผ่าน booking

2026-02-24 • via Nuitee
T
tova • couple • il
9
do not miss
2026-01-20 • via Nuitee
S
Sutida • couple • th
8
ห้องมองเห็นวิวกว๊านพะเยาสวยมาก
Pros:

วิวกว๊านพะเยาสวยมาก ห้องพักมองเห็นวิว 100% วิวสวยทั้งเช้าและเย็น

Cons:

อาหารเช้ามีให้เลือกน้อยไปหน่อย ทีวีไม่สามารถดู YouTube ได้

2025-12-29 • via Nuitee
U
Urs • couple • ch
9
Pros:

Lage

Cons:

Kafee aus Karton Becher

2025-12-13 • via Nuitee
M
May • couple • il
9
Pros:

מלון מעולה לעצירת לילה לנסיעה לצ׳אנג ראי
חדרים נקיים נוף מהמם!

2025-12-10 • via Nuitee
J
Jukka
10
Pros:

Sviitti järvinäköalalla on loistava. Mukava sänky ja hyvin toimiva suihku. Parvekkeelta upea näköala järvelle. Olemme yöpyneet sviitissä jo kolmesti. Kävelymatkan päässä kaksi hyvää illallisravintolaa (so good ja miame seafood). 7-eleven ei ole kovin lähellä, mutta ei haittaa jos on oma kulkuväline käytettävissä

2025-12-07 • via Nuitee
V
Vanessa • family_with_children • ch
10
Pros:

Grande et belle chambre avec vue magnifique sur le lac, nous avons adoré. Propre et confortable.
Petit-déjeuner ok mais sans plus.

2025-11-27 • via Nuitee
M
Mark • couple • gb
8
It was ok, but not special
Cons:

The shower in the bathroom leaked onto the floor, and there was no hot water in the bathroom sink

2025-11-27 • via Nuitee
P
Pattareeya • family_with_children • nl
9
2025-11-01 • via Nuitee
I
Iris • couple • il
2
מתקנים ירודים, וחוסר נדיבות
Pros:

הנוף לאגם

Cons:

המתקנים בעיקר במקלחת במצב ירוד, אמנם יש נוף לאגם אבל החלונות מלוכלכים בעיקר בחדר האמבטיה.. כל הציוד מאוד בסיסי. ארוחת בוקר סבירה אבל שביקשנו קרח לאמריקנו ביקשו תוספת תשלום..

2025-10-02 • via Nuitee
C
Clement • family_with_children • fr
1
2025-09-28 • via Nuitee
C
Chanidapa • couple • us
10
Pros:

Clean and beautiful view

2025-09-20 • via Nuitee
G
GT • solo_traveller • nz
10
It's too expensive for Phayao
Pros:

Nice rooms

Cons:

The price is too high. If it was Chiangmai, then the price would ok, but for Phayao, it's too expensive. I've stayed there many times. For regular customers should have a discount card.

2025-09-18 • via Nuitee