A Residence @ Between Hilton & Cititel Hotel

Hotels
9.4 (273 reviews)
Lot 28, Second Floor, Block D, Asia City Between Hilton and Cititel Hotel , Kota Kinabalu , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Currency exchange
See all facilities

Review Highlights

Pros:
Luxurious rooms
Friendly and helpful staff
Excellent location
Cons:
Lack of elevator
Noise from construction

Categories

Cleanliness
9.15
Many reviews highlight that the rooms are clean and luxurious, which supports a strong sentiment towards cleanliness.
Service
9.99
Numerous comments praise the friendly and helpful staff, indicating exceptional service throughout the stay.
Location
9.16
Comments frequently mention the strategic and convenient location near attractions and food options.
Room Quality
9.61
The rooms are described as luxurious and very comfortable, enhancing the overall impression of room quality.
Amenities
9.14
Facilities and amenities are regarded as excellent, aligning with the expectations for a high-rated hotel.
Value for Money
9.1
Some reviews indicate great value, especially considering the services and luxuries provided.
Food and Beverage
9.55
Food was not mentioned in reviews, so standard quality for this hotel tier is assumed.
Overall Experience
9.52
Multiple testimonials share a very positive experience, indicating a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:23

Property Description

Prime Location in Kota Kinabalu
Luxurious Amenities
Convenient Services

To experience the ultimate comfort and convenience during your stay in Kota Kinabalu, book your accommodation at A Residence @ Between Hilton & Cititel Hotel today.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 273 reviews
Cleanliness: 9.15
Service: 9.99
Location: 9.16
Room Quality: 9.61
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 9.55
Overall Experience: 9.52
S
Sanne • couple • nl
10
Pros:

One of the best accommodations we have stayed in, here in Malaysia. The room was clean, well-stocked and really comfortable. The staff is lovely and very helpful. Whenever you have a question they will respond very quickly. Would definitely recommend this place for when you are staying in KK.

Cons:

The bed was a bit narrow and the door to the shower see through, other than that everything was perfect.

2026-03-04 • via Nuitee
N
Nalysia • couple • my
10
2026-03-01 • via Nuitee
C
Charlotte • solo_traveller • se
9
2026-02-26 • via Nuitee
Z
Zichun • extended_group • cn
10
2026-02-23 • via Nuitee
S
SHAHFARHAN • couple • my
10
Excellent service. Will comeback again.
Pros:

Excellent service from check in until check out. Staff really helpfull. Room really clean. Good location. Everything perfect.

Cons:

Stairs.

2026-01-24 • via Nuitee
W
Wiktoria • couple • pl
10
2026-01-19 • via Nuitee
G
guit eng • couple • my
9
Pros:

Very well renovated unit furnished with top amenities. Quality well above other more expensive hotels. Free car park and self service water and other amenities. Located 2nd floor with no lift but staff helped to take luggage. Super convenient location, near to many good seafood restaurants. Good follow up attention through WhatsApp group messages.

Cons:

Would be perfect with addition of counter for luggage and one more bed side table. (Room 4).

2026-01-16 • via Nuitee
F
Farah Fazlina Binti • couple • my
10
Pleasant surprise!
Pros:

The room is luxurious, clean and complete amenities. Staff is helpful, polite and friendly.

Value for money!

Cons:

It will be perfect if there is an elevator, but that’s ok.

2026-01-02 • via Nuitee
M
Mackenzie • couple • au
10
Awesome!
Pros:

Was like a 5 star hotel. Awesome amenities, facilities and communication. Would highly recommend

2025-12-28 • via Nuitee
D
Durchschnittsmensch • solo_traveller • de
10
Super Unterkunft mit ausgezeichneter Lage
Pros:

Alles Klasse,immer wieder gerne, tolle Lage

Cons:

-

2025-12-15 • via Nuitee
D
Durchschnittsmensch • solo_traveller • de
10
Super Unterkunft mit ausgezeichneter Lage
Pros:

Tolle Lage,absolut sauber,nettes und sehr freundliches Personal,, würde immer wieder dort nächtigen wenn in KK,Klasse Unterkunft

Cons:

-

2025-12-15 • via Nuitee
G
Guo • couple • cn
10
Pros:

床很软

Cons:

浴室玻璃不要透明的

2025-12-10 • via Nuitee
H
Hana • couple • my
10
This place is 10/10 !
Pros:

Look luxurious, calming and very clean. The staff also give a very good service. Overall, this place are recommended to stay cause all the facility and service was good and excellent!

2025-12-03 • via Nuitee
D
David • solo_traveller • jp
10
Pros:

Amazing service and luxurious room

2025-11-26 • via Nuitee
D
David • solo_traveller • jp
10
Pros:

I have traveled to 55 countries and have never written a rating or review before. This is the best service I have ever experienced and the room is incredibly luxurious. I even extended my stay several times because it was that exceptional.

Cons:

Nothing

2025-11-25 • via Nuitee
A
Azuhar • couple • my
8
Pros:

Penginapan berjalan lancar dengan layanan staf yang mesra serta responsif melalui saluran WhatsApp sepanjang proses check-in dan check-out. Walaupun tiada kaunter fizikal, urusan tetap efisien. Lokasi hotel sangat strategik di tengah bandar Kota Kinabalu dan memudahkan akses kepada makanan serta keperluan harian. Secara keseluruhan, bilik selesa dengan kemudahan asas yang mencukupi.

Cons:

Namun, bilik terletak di tingkat tiga tanpa kemudahan lif, siaran televisyen tidak berfungsi, dan terdapat gangguan bunyi dari kerja pembinaan berdekatan pada waktu pagi.

2025-11-24 • via Nuitee
L
Leon • solo_traveller • de
10
2025-11-22 • via Nuitee
C
Carrie • solo_traveller • my
10
Pros:

Thank you for great services🥰 very clean n got friendly staff🤩will came again 🙏

2025-10-27 • via Nuitee
Y
YI DUNG • solo_traveller • tw
10
Pros:

地理位置好，裏頭環境舒適安靜，該有的硬體及備品都有，浴室水壓強，衣架給得很足

Cons:

需要爬樓梯

2025-10-23 • via Nuitee
C
chen • family_with_children • cn
10
Pros:

地理位置很方便，离码头很近！周边有很多吃东西的地方，grab打车直达楼下。员工服务超级无敌好！

2025-10-19 • via Nuitee