Polat Palandöken

Hotels
9.6 (25 reviews)
İbrahim Polat Cad. Palandöken / Erzurum , Erzurum , tr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Friendly staff

Categories

Cleanliness
9.4
Standard quality for this hotel tier.
Service
10
Very good hotel, with perfect staff.
Location
9.9
Standard quality for this hotel tier.
Room Quality
9.4
Standard quality for this hotel tier.
Amenities
9.4
Standard quality for this hotel tier.
Value for Money
9.4
Standard quality for this hotel tier.
Food and Beverage
9.4
Standard quality for this hotel tier.
Overall Experience
9.9
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:40

Property Description

Luxurious Ski Hotel near Palandoken Mountain

Ski-In, Ski-Out Convenience: Enjoy quick access to Palandoken Mountain's ski lifts and ski lockers for a seamless skiing experience.

Relax and Unwind: Indulge in the indoor swimming pool, fitness centre, Turkish hammam, and sauna for the ultimate relaxation after a day on the slopes.

Delightful Dining Options: From the international cuisine at Doruk Restaurant to drinks by the fireplace at the Bar, and live sports at Polat Sports Bar, there's something for every palate.

Book now to experience the perfect blend of luxury and convenience at Polat Palandöken!

Important information:

Full-board concept includes:

- Open-buffet breakfast
- Nonalcoholic drinks during meals
- Tea time
- Ski elevators belonging to hotel
- Fitness, sauna, Turkish bath and Health Club access
- Free 2-way airport transfer for guests staying 3 nights or moreGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for € 35 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 25 reviews
Cleanliness: 9.4
Service: 10
Location: 9.9
Room Quality: 9.4
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.9
S
Sarah couple tr
10
Pros:

The staff, the facilities, the food, the location were all wonderful! Fantastic holiday 😀

Cons:

One minor criticism, there is no soundproofing between rooms and a family with 3 children were next door & the babies screamed constantly 😞😓 we felt sorry for them but it was also draining for us...

2026-02-13 via Nuitee
O
Oksana couple ua
10
2026-01-17 via Nuitee
K
Kjartan family_with_children is
10
2026-01-16 via Nuitee
бутнару couple ge
10
2026-01-16 via Nuitee
M
MAATHAM couple sa
10
Pros:

نشكركم على خدماتكم الرائعة، التي تفوق كونه فندقًا رائعًا يستحق سبع نجوم، وليس خمس نجوم، فندق يتميز بأقصى درجات الروعة والخدمات وكل ما هو رائع فيه، مع البرامج والفعاليات والاهتمام بالأطفال وبرامجهم، وتقديم 3 وجبات رئيسية، كل فئة منها أروع من الأخرى، شكرًا جزيلاً لكم على جميع خدماتكم ومعاملة موظفيكم، وأخلاقيات احترام ابتسامة جميع الموظفين.

We thank you for your most wonderful services, which are more than a wonderful hotel that deserves seven stars, not a five star, a hotel with the utmost splendor, services, and everything wonderful in it, with programs, events, attention to children and their programs, and providing 3 main meals, each category is more wonderful than the other, thank you very much for all your services and the treatment of their employees, the ethics of respecting the smile of all employees

2026-01-14 via Nuitee
S
Shahin family_with_children tr
9
2025-12-26 via Nuitee
K
khatuna couple ge
10
Pros:

Very good hotel, with perfect staff

2025-12-17 via Nuitee
B
Birce extended_group ae
10
2025-01-12 via Nuitee
M
Maksim Khursanov couple us
10
Очень красивый отель, вежливый персонал , отличный завтрак.
Pros:

Очень красивый отель, вежливый персонал , отличный завтрак.

2024-12-26 via Nuitee
Z
Zafar Ahmed family_with_children ae
10
Comfortable stay at hotel
Pros:

Everything was good .

2024-08-18 via Nuitee
P
Pepe couple tr
8
Nice option to go skiing, good all inclusive meals.
Pros:

The location is very good, rooms with nice views to the mountains, the buffet is very delicious

Cons:

Service in the outside bar ( deck ) is terrible, awful!
I don’t know why because the service in the all inclusive restaurant and in the lobby is good

2024-08-01 via Nuitee
M
Mohammadhossein family_with_children gb
10
2024-06-10 via Nuitee
M
Murtaza Ali family_with_children ae
10
2024-04-16 via Nuitee
د جاسم المهندى DR. Jasim solo_traveller bh
10
Pros:

الفندق فى منتهى الروعة والجمال..هدوء ..وجميع الموظفين ممتازون ..النادى روعه ..الاطلاله خيال ..اتمني ان ازوره مره اخرى

Cons:

لايوجد

2024-04-13 via Nuitee
M
maryam family_with_children ir
6
Pros:

Staff was terrible
U have to ask to clean the room, bring soap, water,tissues for room

Cons:

They do cheat for every thing
Rent ski set, room service, change dollar to lira…

2024-04-01 via Nuitee
N
Nijat family_with_children tr
7
2024-03-01 via Nuitee
M
Mario couple be
10
Superb hotel: location, staff, comfort, food.
Pros:

Great location near mountains with view on city, modern facilities, excellent breakfast buffet, very friendly staff, spacious and comfortable rooms with good quality beds, very clean rooms.

Cons:

Everything was perfect.

2024-02-05 via Nuitee
M
Mikhail couple ru
10
Pros:

Все

Cons:

Нет адреса в навигаторе, трудно найти

2023-11-18 via Nuitee
A
Amin extended_group nl
10
Geweldig
Pros:

Het was een hele luxe hotel

Cons:

Niks te melden alles was super

2023-11-06 via Nuitee
R
ramin safiyari rovoshi couple ru
9
2023-09-19 via Nuitee