Kaiser Hotel

Hotels
8.7 (44 reviews)
Gagarina Street 51 , Chernivtsi , ua

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and convenient location
Staff was accommodating and friendly
Comfortable amenities like large bed
Cons:
Cleanliness issues including bugs
Outdated room fixtures
Noise from smoking area outside

Categories

Cleanliness
6.95
Multiple comments noted cleanliness issues, including bugs and dirty rooms.
Service
9.45
The staff were described as calm and accommodating, providing requested services without issue.
Location
9.45
Convenient access to the railway station and good transportation options.
Room Quality
8.45
Generally good quality but with issues such as outdated decor and cleanliness concerns.
Amenities
8.95
Provided essential amenities like towels and refrigerator; however, furniture showed signs of age.
Value for Money
8.95
Standard value for a hotel in this category, particularly considering the location.
Food and Beverage
8.45
Coffee service was noted positively; however, there's limited feedback on food options.
Overall Experience
8.95
Overall good experience despite some concerns with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:34

Property Description

Luxurious Accommodation
Step into the world of comfort and elegance at Kaiser Hotel in Chernivtsi. Our guestrooms offer free WiFi, flat-screen TVs, and private bathrooms for a relaxing stay.

Exceptional Services
Experience top-notch hospitality with our 24-hour front desk, concierge service, and ticket assistance. Allow us to take care of all your needs during your stay with us.

Dining and Relaxation
Indulge in delicious meals at our on-site restaurant and unwind on the terrace while enjoying the serene garden views. Perfect for a peaceful evening after a day of exploring Chernivtsi.

Book now and make Kaiser Hotel your home away from home in Chernivtsi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for UAH 200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 44 reviews
Cleanliness: 6.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 8.95
O
Olena • solo_traveller • ua
6
2026-02-25 • via Nuitee
Олена • solo_traveller • ua
10
2026-02-22 • via Nuitee
Таміла • couple • ua
10
2026-01-19 • via Nuitee
Олена • solo_traveller • ua
10
2026-01-19 • via Nuitee
M
Mykyta • extended_group • ua
8
2026-01-19 • via Nuitee
Александр • solo_traveller • ua
8
2026-01-17 • via Nuitee
N
Nataliy • family_with_children • ua
6
Задовільно
Pros:

Сніданок відсутній, росташування задовільне

Cons:

Продувались балконні двері тому у номері було холодно, є необхідність регулювання віконних та дверних замків,щоб не гріти вулицю

2026-01-17 • via Nuitee
V
Veronika • couple • ua
9
2025-12-21 • via Nuitee
S
Svitlana • solo_traveller • ua
8
При плануванні наступної подорожі, матиму на увазі цей готель.
Pros:

Чисто. Зручно дістатися таксі. За потреби, 13 хвилин спокійною прогулянкою можна дістатися залізничного вокзалу.

У попередніх коментарях писали про грубу поведінку. Не знаю, про що вони. Мене зустрів спокійний чоловік, перевірив документи і дав ключі. Спитав, чи мені щось потрібно буде. Я сказала, що, окрім подвійної кави о пʼятій ранку, нічого. Каву зробили спокійно і без ніякої дивної реакції.

Cons:

Власник відверто сам це вказав в описі свого готелю: звукоізоляція. Але, телевізор на гучності 9 все вирішив.

2025-12-19 • via Nuitee
O
Olga • solo_traveller • ua
10
2025-12-11 • via Nuitee
Бацура • solo_traveller • ua
10
Pros:

Гарне затишне місце з зручним розташуванням

2025-12-09 • via Nuitee
K
Krutko • couple • ua
10
2025-12-08 • via Nuitee
S
Stadnyk • couple • ua
8
2025-12-04 • via Nuitee
Александр • solo_traveller • ua
8
2025-11-30 • via Nuitee
I
Ivanenko • couple • ua
10
2025-11-27 • via Nuitee
Полина • couple • ua
1
Pros:

Погано все

Cons:

Персонал

2025-11-24 • via Nuitee
Романенко • solo_traveller • ua
9
2025-11-06 • via Nuitee
Анастасія • couple • ua
8
Вцілому на одну ніч нормально
Pros:

Місцерозташування зручне

Cons:

Було недуже чисто, застарілий ремонт

2025-11-05 • via Nuitee
Роксолана • family_with_children • ua
8
2025-11-05 • via Nuitee
V
Vera • solo_traveller • ua
8
Pros:

Хороший персонал! Все чисто и хорошо! Были полотенца, шампунь!

Cons:

Мебель немного устала!

2025-10-30 • via Nuitee