MUHABURA MOUNTAIN LODGE

Hotels
•
Independent
6 (5 reviews)
1 GISENYI RUBAVU 1 , Gisenyi , RW

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
Pets allowed
Bar
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Review Highlights

Pros:
None explicitly mentioned
Cons:
Attempted price increase
Reservation not honored
Potential cheating

Categories

Cleanliness
5
Cleanliness was not prominently mentioned, but it can be inferred that unexpected changes in booking may reflect on overall tidiness.
Service
2
Service received very negative feedback due to the receptionist's handling of the reservation situation.
Location
5
Location feedback is not available, but the fact that guests arrived suggests it is accessible.
Room Quality
5
Room quality is not directly mentioned, but the upheaval upon arrival suggests potential concerns.
Amenities
5
Review does not provide enough information to assess amenities.
Value for Money
1
Value for money is perceived as very poor due to the significant upcharge attempted by the property.
Food and Beverage
5
Food and beverage quality is not mentioned in the review.
Overall Experience
2
The overall experience is rated poorly due to a highly negative incident at check-in.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 00:22

Property Description

Luxurious Accommodation
MUHABURA MOUNTAIN LODGE in Gisenyi offers a blend of comfort and style with a garden, terrace, and free WiFi. Enjoy impeccable room service and a 24-hour front desk for your convenience.

Culinary Delights
Savor a diverse culinary experience at our on-site restaurant, featuring a menu of African, American, and local cuisine. Special dietary needs? We've got you covered with dairy-free, halal, and kosher options available upon request.

Convenient Location
Located just 6 km from Goma International Airport, MUHABURA MOUNTAIN LODGE provides easy access for travelers. Whether for business or leisure, our hotel is the perfect choice for your stay.

Ready to experience the charm of MUHABURA MOUNTAIN LODGE? Book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for US$10 per person per night when using an available cot.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location