Hotel Cuore

Hotels
7.8 (44 reviews)
Calzada de Tlalpan 3325 , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Beautiful location
Good food
Cons:
Noisy rooms
Internet issues

Categories

Cleanliness
7.76
Complaints about stained sheets and issues with room cleanliness were noted.
Service
8.73
Generally friendly staff, though some reported issues with service.
Location
8.77
Good location mentioned in several reviews.
Room Quality
7.22
Problems with room amenities, including non-functioning air conditioning and noise.
Amenities
6.75
Significant complaints regarding WiFi and lack of functioning amenities.
Value for Money
6.71
Concerns about being overcharged compared to rates stated in the application.
Food and Beverage
8.76
Positive feedback on food quality and variety.
Overall Experience
7.73
Mixed reviews overall, with some negative experiences impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 22:24

Property Description

Convenient Location

Modern Amenities

Delicious Dining Options

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 44 reviews
Cleanliness: 7.76
Service: 8.73
Location: 8.77
Room Quality: 7.22
Amenities: 6.75
Value for Money: 6.71
Food and Beverage: 8.76
Overall Experience: 7.73
M
Maribel • family_with_children • mx
7
Pros:

El lugar es bonito, me llamaron las imágenes de jacuzzi en la publicación, sin embargo al llegar mi reservación no contenía esto

Cons:

1. No sabían de mi reservación
2. Me "vendieron una habitación, yo quería una con jacuzzi y no me la ofrecieron
3. La tarjeta de la habitación nunca sirvió y tuvieron q ir a abrirnos cada vez q requerimos

2026-01-02 • via Nuitee
B
Betty • family_with_children • mx
9
2026-01-02 • via Nuitee
E
Escareño • family_with_children • mx
8
buena elpersonal. muy atento y amable
2026-01-02 • via Nuitee
L
Loyola Hernández • family_with_children • mx
10
Pros:

En general el hotel es excelente

2025-12-25 • via Nuitee
G
Garcia Rosales • family_with_children • mx
10
Pros:

El desayuno y comida

Cons:

Falla el internet 🛜

2025-12-16 • via Nuitee
S
Sotelo • solo_traveller • mx
3
2025-12-12 • via Nuitee
D
Diego • couple • mx
9
2025-12-12 • via Nuitee
T
Torres • family_with_children • mx
9
2025-12-08 • via Nuitee
M
Maria De Lourdes • family_with_children • mx
10
Pros:

Todo

Cons:

.

2025-12-08 • via Nuitee
G
Garcia • family_with_children • mx
10
Pros:

Todo pero más la ubicación y que cuenta con estacionamiento seguro

2025-12-03 • via Nuitee
A
Antonio • couple • mx
9
2025-11-28 • via Nuitee
A
Alejandre • solo_traveller • mx
8
Pros:

Limpieza, atención, ubicación

Cons:

Almohadas un poco duras, la habitación que me tocó daba a una avenida muy ruidosa se dificultaba dormir bien, el wifi fallaba la señal, tuve problemas con la tarjeta de la habitación.

2025-11-27 • via Nuitee
G
Garcia • couple • mx
10
Pros:

Todo la atención está bonito la comida buena vale la pena 😊

Cons:

No me gustó que llegue cansada y quería dormir un poco no pude porque estaban como haciendo arreglos y se escuchaba mucho ruido

2025-11-22 • via Nuitee
K
Karla • family_with_children • mx
10
2025-11-19 • via Nuitee
S
Schwab • family_with_children • ca
8
Pros:

Convenient for late arrival in Mexico City. They allowed luggage storage so we could make use of a day near Xochimilco.
Helpful staff.

2025-11-02 • via Nuitee
R
Ramon • family_with_children • us
8
2025-10-29 • via Nuitee
L
LEOPOLDO • family_with_children • mx
10
2025-10-28 • via Nuitee
G
Guerrero • solo_traveller • mx
8
Agradable, Limpia y buen servicio
Pros:

Me agrado la ubicacion, la limpieza, las camas. el servicios..

Cons:

El precio de la habitacion que tenia en la entrada era mas barato que el que pague por booking y me quede
mal, es decir si voy directo y pago la habitacon es ,as barata

2025-10-21 • via Nuitee
D
Duark • couple • mx
10
Excelente
Pros:

Todo la instancia y comida

Cons:

No tengo tema en específico

2025-10-15 • via Nuitee
M
Miguel Angel • family_with_children • mx
10
2025-10-11 • via Nuitee