Marines' Memorial Club & Hotel Union Square

Hotels
9 (3686 reviews)
609 Sutter Street , San Francisco , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Helpful staff
Cons:
Outdated rooms
Odor issues
Rude staff incident

Categories

Cleanliness
8.39
There were mentions of issues such as humidity odor in some rooms.
Service
9.36
Overall positive feedback about staff, though there were isolated incidents of rudeness.
Location
9.4
Guests praised the convenient location, being close to major attractions.
Room Quality
8.35
Some rooms were described as outdated or in need of refurbishment.
Amenities
9.38
Positive mentions of the breakfast options and facilities such as laundry.
Value for Money
8.34
Mixed sentiments due to varying perceptions of room quality versus pricing.
Food and Beverage
9.39
Reviews highlighted the excellent breakfast and happy hour options.
Overall Experience
9.36
The majority of reviews reflect a very positive overall experience with minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:53

Property Description

Historic Building in Prime Location
Located just 5 minutes’ walk from Union Square, the Marines' Memorial Club & Hotel Union Square offers a unique stay in a historic building.

Luxurious Amenities
Indulge in deluxe guest robes, a rooftop restaurant, a full-service health club, and a 564-seat on-site theatre. Relax in spacious rooms equipped with free WiFi, LCD TV, and a refrigerator.

Tribute to Veterans
Immerse yourself in the hotel's “Living Memorial” museum, honoring US Armed Forces veterans. Explore historical artifacts throughout the hotel, including photos and interactive exhibits.

Book now for a memorable stay at the Marines' Memorial Hotel Union Square, where luxury meets history.

Important information:

Please note that children are not allowed to use the lap pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Feb 27, 2026 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3686 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
T
Thierry • couple • fr
9
Superbe hôtel
Pros:

Tout est parfait, chambres spacieuses, hôtel très agréable, belle vue sur la ville

Cons:

RAS. Parking 55$ par jour.

2026-04-11 • via Nuitee
M
Melissa • couple • br
9
Amei! Hotel lindo, sofisticado! Acomodação top! Localização perfeita! Café da manhã com pouca opção saudável e para into
Pros:

Quarto e roupa de cama e banho de primeira linha! Máquina água quente e gelada e gelo a disposição. Hotel lindo! Café da manhã, piscina e academia! Localização ótima!

Cons:

Café da manhã sem muita variedade! Pouca opção saudável e para intolerante à glúten!

2026-04-11 • via Nuitee
K
Kevin • solo_traveller • gb
10
Great location, friendly staff but our room could do with a refurbishment.
Pros:

Great location and well maintained and clean lobby area. Staff all lovely and friendly. Breakfast was a buffet and was good.

Cons:

Our bedroom was due a refurbishment. Sticky carpets a particular turn off and would deter me from staying again.

2026-04-11 • via Nuitee
J
Jessica • couple • gb
10
2026-04-11 • via Nuitee
B
Benicio • couple • br
10
Marines é um mergulho na cultura americana.
Pros:

Quarto, localização e café da manhã espetacular.

Cons:

Nada.

2026-04-11 • via Nuitee
M
Mandy • solo_traveller • gb
9
Pros:

Excellent position, not far from Union Square, where you can pick up the trolly for most sites.
Staff friendly, breakfast good (especially the coffee) didn't have a lot of choices but good quality.
Bedroom large and the air conditioning was quiet and worked well, good pillows and bedding and very comfortable bed.
Tv had lots of channels
Loved the happy hour between 4 pm and 6pm, the drinks were well made by john and Free, including wine beer and some cocktails.
Even if you are into the marines, the building and its history is interesting

Cons:

The only thing that was not in keeping with the quality off the room was the shower curtain. It made the bathroom seem old.
This is a very small thing and all that I could think of as a negative .

2026-04-11 • via Nuitee
D
Diana • couple • ch
8
2026-04-11 • via Nuitee
M
Mark • solo_traveller • us
10
2026-04-10 • via Nuitee
C
Carina • family_with_children • ar
9
2026-04-10 • via Nuitee
S
Skytalker007 • couple • pl
10
Pros:

Service and breakfast

Cons:

None

2026-04-10 • via Nuitee
B
BEATRIZ • extended_group • us
10
Unforgettable Kindness and Hospitality
Pros:

Everything was perfect. Starting with the incredible kindness of allowing us to check in much earlier—we had only slept for 3 hours, and being able to rest truly saved our day—and ending with the wonderful invitation during their happy hour. Without a doubt, we will recommend it and it will be our choice if we ever return to San Francisco.

Cons:

Nothing! It surpassed our expectations.

2026-04-10 • via Nuitee
M
Murugesan • couple • us
9
Overall very good
Pros:

Location

Cons:

Breakfast menu

2026-04-10 • via Nuitee
F
Ferencz • extended_group • hu
10
2026-04-10 • via Nuitee
N
Nikolai • family_with_children • us
10
Pros:

Good

Cons:

Good

2026-04-09 • via Nuitee
R
Raquel • family_with_children • es
7
Agradable
Pros:

Me gustó que ofrezcan la happy hour y puedas pedir lo que quieras, que te den el desayuno, muy bueno por cierto y que te proporcionen jabón para poder utilizar la lavadora y secadora sin cargo.

Cons:

No me gustó que siempre te traigan la cuenta para que les des una propina, nunca había visto esto en un hotel.

2026-04-09 • via Nuitee
D
Diana • family_with_children • us
10
Great place to stay
Pros:

Great location had everything you need.

2026-04-09 • via Nuitee
E
Elizabeth • family_with_children • us
9
Gorgeous old building, great location, delicious breakfast, helpful staff.
Pros:

Location was amazing...walkable to Chinatown, Embarcadero, and Financial District. The street was a bit noisy (expected for a big city), but the hotel itself was an oasis! Breakfast (and the breakfast room on the 12th Floor--what views!) were wonderful. The exhibits about Marine Corps history were an added plus. Most of the staff were outstanding, too.

Cons:

The staff at the happy hour were a bit abrasive--maybe it was just that week, or maybe happy hour isn't happy for restaurant staff. Anyway, we skipped happy hour and just enjoyed the lovely staff at breakfast (in the same gorgeous 12th floor restaurant) instead!

2026-04-08 • via Nuitee
J
Julieta • couple • us
9
Excelente ubicacion - Buen Servicio
Pros:

La ubicacion estaba perfecta y el desayuno tambien muy rico. La atencion del restaurante fue muy buena.

Cons:

Seria bueno un poco mas de variedad en el desayuno. Todos los dias fue el mismo menu.

2026-04-08 • via Nuitee
M
Marco • couple • it
9
2026-04-07 • via Nuitee
S
Stuart • extended_group • gb
8
2026-04-07 • via Nuitee