Hotel Villas Ema

Hotels
9 (83 reviews)
calle 1 colonia la ropa , Zihuatanejo , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Outdoor furniture
Fire extinguishers
Invoice provided
Key access
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Beautiful pool
Cons:
Cleanliness issues around pool
Limited dining options nearby

Categories

Cleanliness
8
There were complaints about cleanliness, particularly around the pool area.
Service
10
The staff was described as excellent and very attentive.
Location
9.5
Multiple reviews mention the great location, close to the beach and other attractions.
Room Quality
8.5
Rooms were generally described as clean and comfortable, though there were some concerns about size.
Amenities
8.5
Good amenities mentioned, but some consistencies with air conditioning reported.
Value for Money
9
General sentiment indicates reasonable value, but some reviews suggest looking for better options.
Food and Beverage
9
Limited mentions, but food options outside the hotel were noted.
Overall Experience
9.5
Positive sentiments overall, with notable service and location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:57

Property Description

Luxurious Accommodation near Stunning Beaches

Outdoor Swimming Pool and Free Parking
Enjoy a refreshing swim in our outdoor pool or relax in the sun on our terrace. Forget about parking hassles with our complimentary private parking.

Comfortable Rooms with Modern Amenities
Our rooms feature flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even offer a private balcony with sea views.

Convenient Location
Located just steps away from La Ropa Beach and close to other popular beaches, Hotel Villas Ema is the perfect choice for your Zihuatanejo getaway.

Book now to experience the ultimate beach vacation at Hotel Villas Ema!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 83 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.5
K
Karen • couple • us
10
Great value in fantastic location with exceptional service
Pros:

Lovely boutique hotel so close to Playa La Ropa beach. Minimal stairs, nice heated pool and every staff member was great.

Cons:

Maybe the noise in the street but it was quiet at night and we were on the beach in the day.

2026-03-26 • via Nuitee
D
Darian • family_with_children • mx
8
Pros:

La ubicación a unos pasos de la playa, hay cafetería y oxxo muy cercano. Si t egusta caminar, puedes llega r playas las gatas caminando por la playa, pequeño malecón y una zona de piedras

Cons:

El personal le faltó más amabilidad, son muy serios o contestan muy básicos, las camas están un poco duras

2026-03-17 • via Nuitee
M
Mauricio • couple • mx
10
2026-03-08 • via Nuitee
D
diaz • extended_group • mx
10
2026-03-04 • via Nuitee
I
irena • couple • us
1
Unfortunate. Hotel would not offer full refund.
Pros:

Photos do NOT represent the property beware

Cons:

Photos do NOT represent the property. The conditions of the furniture, the room are not up to date and modern as the photos show. The room quality is dated.

2026-02-22 • via Nuitee
A
Amy • couple • ca
10
2026-01-26 • via Nuitee
R
rodriguez • couple • us
8
2026-01-22 • via Nuitee
A
Ana María Abigail • couple • mx
4
DEBEN AVISAR QUE ESTAN EN OBRAS Y ASI NO SE RENTA EL HOTEL
Cons:

HABIAN OBRAS EN LA HABITACION DE ABAJO Y HABIA MUCHO RUIDO

2026-01-18 • via Nuitee
M
Ma Trinidad • family_with_children • us
10
Jackie was very nice very polite and she gave me all the information I needed
Pros:

Very clean good AC and quiet

2026-01-17 • via Nuitee
A
Albert • couple • us
10
2026-01-16 • via Nuitee
J
JORGE ISAAC HERNÁNDEZ VÁZQUEZ • solo_traveller • mx
8
HOTEL BUENO, CERCA DE LA PLAYA LA ROPA. AMBIENTE AGRADABLE
Pros:

Otra, con una gran vista y muy cerca de la playa la Ropa, y habitaciones, amplias y comas

Cons:

No dejan café, ni nada en la habitación, pesa que tiene un refrigerador en la terraza, con cafetera, ni agua ofrece para el precio y las categorías que dice en este Hotel.

2026-01-14 • via Nuitee
O
omar jorge • extended_group • mx
10
2026-01-14 • via Nuitee
H
Harriot • family_with_children • us
8
Excellent location, lovely pool, comfortable
Pros:

Excellent location, lovely pool, comfortable, straight forward accommodations.

2026-01-04 • via Nuitee
R
Rowen • couple • ca
9
2026-01-03 • via Nuitee
M
Maria • couple • mx
1
0/10 BAIT AND SWITCH SCAM
Pros:

We did not stay at the property, owner took us to a different hotel.

Cons:

We prepaid our stay through Booking and called a week in advanced to reconfirm. When we arrived, we were told a drunk man destroyed our room and we were escorted to a DIFFERENT HOTEL and a DIFFERENT ROOM than what we paid for. "Bait and Switch" scam. Owner was verbally abusive when confronted.

2026-01-03 • via Nuitee
C
CARMEN • couple • us
10
Very relaxing stay that was centralized and a few feet from the beach, shopping and restaurants! We loved it!!! Will be
Pros:

Centrally located
Quiet
Beautifully kept gardens
Pool relaxing
Staff very attentive!!! Love Jackie and all the staff!!!
Offer massages on site

Cons:

Power went out but for a very short time 30 min in morning
And back on and ac back on
Not an issue at all as we were enjoying the beautiful view of the beach drinking our coffee

2025-12-30 • via Nuitee
G
guerrero martinez • couple • mx
9
2025-12-26 • via Nuitee
T
Torres • extended_group • mx
2
Pros:

Alberca

Cons:

Servicio pesimo, no cambian toallas ni sabanas, no tienen restaurante y el personal nada amigable ni servicial.

2025-12-22 • via Nuitee
D
Detzani • extended_group • mx
8
Pros:

La ubicación y las habitaciones en general

Cons:

Está un poco descuidada el área de piscina, los camastros requieren limpieza y cuidado.

Sería bueno un reglamento obligatorio de no fumar o tomar.

2025-12-15 • via Nuitee
G
Gonzaga Falcón • family_with_children • mx
8
Pros:

La cercania de la playa

Cons:

El horario de entrada y salida

2025-12-04 • via Nuitee