Hotel Villas Ema

Hotels
9 (81 reviews)
calle 1 colonia la ropa , Zihuatanejo , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Outdoor furniture
Fire extinguishers
Invoice provided
Key access
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Beautiful pool
Cons:
Cleanliness issues around pool
Limited dining options nearby

Categories

Cleanliness
8
There were complaints about cleanliness, particularly around the pool area.
Service
10
The staff was described as excellent and very attentive.
Location
9.5
Multiple reviews mention the great location, close to the beach and other attractions.
Room Quality
8.5
Rooms were generally described as clean and comfortable, though there were some concerns about size.
Amenities
8.5
Good amenities mentioned, but some consistencies with air conditioning reported.
Value for Money
9
General sentiment indicates reasonable value, but some reviews suggest looking for better options.
Food and Beverage
9
Limited mentions, but food options outside the hotel were noted.
Overall Experience
9.5
Positive sentiments overall, with notable service and location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:57

Property Description

Luxurious Accommodation near Stunning Beaches

Outdoor Swimming Pool and Free Parking
Enjoy a refreshing swim in our outdoor pool or relax in the sun on our terrace. Forget about parking hassles with our complimentary private parking.

Comfortable Rooms with Modern Amenities
Our rooms feature flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even offer a private balcony with sea views.

Convenient Location
Located just steps away from La Ropa Beach and close to other popular beaches, Hotel Villas Ema is the perfect choice for your Zihuatanejo getaway.

Book now to experience the ultimate beach vacation at Hotel Villas Ema!

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 81 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.5
A
Amy couple ca
10
2026-01-26 via Nuitee
R
rodriguez couple us
8
2026-01-22 via Nuitee
A
Ana María Abigail couple mx
4
DEBEN AVISAR QUE ESTAN EN OBRAS Y ASI NO SE RENTA EL HOTEL
Cons:

HABIAN OBRAS EN LA HABITACION DE ABAJO Y HABIA MUCHO RUIDO

2026-01-18 via Nuitee
M
Ma Trinidad family_with_children us
10
Jackie was very nice very polite and she gave me all the information I needed
Pros:

Very clean good AC and quiet

2026-01-17 via Nuitee
A
Albert couple us
10
2026-01-16 via Nuitee
O
omar jorge extended_group mx
10
2026-01-14 via Nuitee
J
JORGE ISAAC HERNÁNDEZ VÁZQUEZ solo_traveller mx
8
HOTEL BUENO, CERCA DE LA PLAYA LA ROPA. AMBIENTE AGRADABLE
Pros:

Otra, con una gran vista y muy cerca de la playa la Ropa, y habitaciones, amplias y comas

Cons:

No dejan café, ni nada en la habitación, pesa que tiene un refrigerador en la terraza, con cafetera, ni agua ofrece para el precio y las categorías que dice en este Hotel.

2026-01-14 via Nuitee
H
Harriot family_with_children us
8
Excellent location, lovely pool, comfortable
Pros:

Excellent location, lovely pool, comfortable, straight forward accommodations.

2026-01-04 via Nuitee
R
Rowen couple ca
9
2026-01-03 via Nuitee
M
Maria couple mx
1
0/10 BAIT AND SWITCH SCAM
Pros:

We did not stay at the property, owner took us to a different hotel.

Cons:

We prepaid our stay through Booking and called a week in advanced to reconfirm. When we arrived, we were told a drunk man destroyed our room and we were escorted to a DIFFERENT HOTEL and a DIFFERENT ROOM than what we paid for. "Bait and Switch" scam. Owner was verbally abusive when confronted.

2026-01-03 via Nuitee
C
CARMEN couple us
10
Very relaxing stay that was centralized and a few feet from the beach, shopping and restaurants! We loved it!!! Will be
Pros:

Centrally located
Quiet
Beautifully kept gardens
Pool relaxing
Staff very attentive!!! Love Jackie and all the staff!!!
Offer massages on site

Cons:

Power went out but for a very short time 30 min in morning
And back on and ac back on
Not an issue at all as we were enjoying the beautiful view of the beach drinking our coffee

2025-12-30 via Nuitee
G
guerrero martinez couple mx
9
2025-12-26 via Nuitee
T
Torres extended_group mx
2
Pros:

Alberca

Cons:

Servicio pesimo, no cambian toallas ni sabanas, no tienen restaurante y el personal nada amigable ni servicial.

2025-12-22 via Nuitee
D
Detzani extended_group mx
8
Pros:

La ubicación y las habitaciones en general

Cons:

Está un poco descuidada el área de piscina, los camastros requieren limpieza y cuidado.

Sería bueno un reglamento obligatorio de no fumar o tomar.

2025-12-15 via Nuitee
G
Gonzaga Falcón family_with_children mx
8
Pros:

La cercania de la playa

Cons:

El horario de entrada y salida

2025-12-04 via Nuitee
N
Norma extended_group mx
9
Hotel muy familiar
Pros:

La ubicación es perfecta el hotel es muy limpio y tiene ese toque familiar la verdad será uno de mis preferidos para visitar Zihuatanejo.

2025-12-01 via Nuitee
V
Victor extended_group mx
8
Bueno
Pros:

Su ubicación

Cons:

Esta muy chica la habitación

2025-11-24 via Nuitee
R
richard couple ca
8
Pros:

Good location, nice plant growth around building. Great pool. King bed very comfortable. Good lighting for reading. New fridge/freezer. Good size lanai with lounger and hammock. Room had a safe. Lots of tables to put belongings on. Friendly helpful staff.

Cons:

Lots of small biting ants around pool lounges. Scent of sewer in shower area. We put a plastic bag full of water on drain hole. Stopped the scent.

2025-11-22 via Nuitee
B
Beverly couple us
10
Pros:

The Staff was EXCELLENT! Very attentive and helpful. The rooms were spacious & clean.

Cons:

My stay was all very!

2025-11-11 via Nuitee
P
Parra family_with_children us
10
It’s beautiful
Pros:

So clean and beautiful pool

Cons:

There nothing

2025-11-08 via Nuitee