Anchor Inn Pacifica

That bottles are a hanging in the shower for shampoo and conditioner and body wash fell off during our visit and it was my wedding day.

Didn’t like that the unit did not have central heating and cooling.

No shades on the upper window panes.. so it could get hot, but of course it’s California so probably not often.

Our unit’s sofa bed is on its last legs. Barely opened to be able to sleep on.

Could not lock the door from the inside, very scary and couldn’t sleep well. The dishes, pots and pans were absolutely disgusting. The toilet kept running water. There was no heat or air conditioning unit or even a thermostat. Dishwasher had no tablets, sponge for dishes was gross.

Nothing in the apartment - we unfortunately had overcast weather so the beach wasn’t possible

I had unit #1. Would not want to stay in this one again. Parking was only for handicap, alot of traffic throughout and distracting, difficult to sleep with constant lights, loud road noise. The place had a strong chemical odor upon arrival of Fabaloso that needed to openall doors ans windows to air it out. The coffee maker was left dirty with used grounds in it. TV was difficult to operate with no instructions, door code lock was not working. It was very expensive with all these issues. I was told the other 3 units were all occupied and yet unit 2 & 3 remained empty. These units off the street would have been a better fit for my needs if I decide to return but the website on booking.com does not give you any choice of units. The decor and the bedding was nice, bed was comfortable and the setup within was well designed. There was no staff available on the property.

I liked it all

Communication could have been 100% better with the issues we endured. We booked over a month in advance and were notified within hours of the arrival that our original suite was not available by email! No call, no text nothing, just a email while we are about to board an airplane to California. We were given options to stay in the tiny suite all week or get moved from tiny to bigger suite and back and also the option of just cancelling, to which she said, I’ll go ahead and request this now. This caused us panic at the thought of arriving with no place to stay as we got these messages at the airport. After calling we settled on taking the tiny suite and being moved to bigger one we actually order then getting moved back, seemed like okay they are trying to accomadate us and even offered a credit but she would never answer us on what the credit amount was when we asked. I’m not sure why we needed to move twice in our stay after already being inconvenienced on day one for another party to come in but again the thought of being cancelled on was to great a risk. We also had to move our own luggage, after being told it would be moved for us while we were out sight seeing. We came back to the new room with nothing and had to go ourselves back to old suite and move everything after a long day and then move it again later in the week. Communication was lacking and sparse and there were no apologies or any effort to make our stay more comfortable at their expense for their booking issues.

N/A

Es war sehr klein, kaum Platz für die Koffer! Keine vernünftige Sitzgelegenheit auf der Terrasse, es kann kein Fenster geöffnet werden, somit wurde es nachts sehr sehr stickig!

Nächtliche Geräusche, die evtl. von der Heizungsanlage stammen, störten etwas die Nachtruhe.

They haven't kept up with maintenance of the unit we stayed in. 2nd time we've stayed here. Bed is noisy, and not comfortable. The toilet runs for a long time. The flush plate on the wall was loose, the electric outlet cover is not attached, and the plug was loose and exposed. When we arrived back to the unit after our concert, someone else was parked in front of our unit, (each unit has its own parking), i called the help line and noone answered, left message, but no one returned my call. Had to knock on another units door to get him to move his car, he said he was told he could park anywhere, but the spot in front of his unit was open, so whats that about? His unit was the ADA spot, so thinking he was nervous to park there because he did not have a placard. All in all the unit was just not to our standards this time.