The Capitana Key West

Hotels
9 (3620 reviews)
2401 North Roosevelt Boulevard , Key West , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful views
Cons:
Limited breakfast options
Issues with location descriptions
High additional fees

Categories

Cleanliness
8.58
Clean and tidy based on multiple reviews, but some guests encountered issues.
Service
9.55
Friendly staff reported, but there were isolated incidents of unhelpfulness.
Location
9.09
Well-located for access, but some guests expressed it was a bit far from the center.
Room Quality
9.04
Rooms described as clean, spacious, and with good views.
Amenities
9.57
Facilities including pool and beach area noted positively.
Value for Money
8.53
Some reviews indicated the price was high for the services provided.
Food and Beverage
8.08
Limited options and additional costs noted, impacting value.
Overall Experience
9.55
Overall good experiences expressed, though some guests had specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Luxurious Beachfront Stay

Outdoor Pool, Fitness Centre, and Hot Tub
Indulge in relaxation with our outdoor swimming pool, fitness center, and hot tub - perfect for unwinding after a day of exploring Key West.

Elegant Rooms with Stunning Views
Experience comfort and style in our well-appointed rooms equipped with modern amenities. Some rooms offer private patios and breathtaking sea views, ensuring a memorable stay.

Convenient Location and Exceptional Service
Located just 2.1 km from Smathers Beach, our non-smoking property boasts a prime location. Our dedicated staff at the 24-hour front desk are always ready to assist, making your stay truly exceptional.

Book your beachfront getaway at The Capitana Key West now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

9
Based on 3620 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
M
Mary • couple • us
10
We had a perfectly wonderful trip!
Pros:

Beautiful property. The entire staff was outstanding! Best trip!

2026-05-30 • via Nuitee
O
Olga • solo_traveller • us
10
Pros:

The room was spotless and looked exactly like the pictures. The pleasant fragrance created a welcoming atmosphere that made us want to spend even more time in the room.

2026-05-30 • via Nuitee
Y
Yaniv Rozencweig • solo_traveller • il
9
2026-05-30 • via Nuitee
T
Tuncay • family_with_children • tr
10
2026-05-30 • via Nuitee
L
laurence • couple • fr
9
Rien à redire. Séjour parfait
Pros:

Au top. Belle et spacieuse chambre avec balcon. Équipements quasi neufs. Parking à disposition. Jardin et espaces verts bien entretenu autour de la piscine. De petites attentions ( distribution de fruits frais) autour de la piscine font le petit plus.

Cons:

La piscine est grande avec des jets d’eau mais pas assez profonde.

2026-05-29 • via Nuitee
S
Serhan • family_with_children • tr
9
2026-05-29 • via Nuitee
E
Emma • extended_group • us
9
definitely would visit again
Pros:

staff and food at cafe were great

Cons:

a shuttle bus would be good

2026-05-28 • via Nuitee
Y
yvon • couple • fr
8
2026-05-28 • via Nuitee
S
Sammy • couple • us
10
Had an amazing time! Made our trip to Key West as comfortable and easy as can be
Pros:

Very clean! Great view

Cons:

No complaints

2026-05-27 • via Nuitee
W
William • couple • us
9
2026-05-26 • via Nuitee
M
Morril • couple • us
10
We loved being a little bit away from the chaos of downtown.
Pros:

Beautiful beach and pool area. Fresh clean luxurious rooms.

2026-05-26 • via Nuitee
C
Christophe • family_with_children • gp
8
Chambre confortable avec très Belle décoration
Cons:

Pas de petit déjeuner dans l’établissement

2026-05-26 • via Nuitee
A
Agata • family_with_children • pl
10
2026-05-26 • via Nuitee
D
David • extended_group • be
10
24h dans un bel hôtel
Pros:

Les chambres étaient très belles, la piscine superbe, clientèle calme.

Cons:

On était arrivé le soit très tard et pour une nuit. On avait demandé si on pouvait rester quelques heures en plus le jor suivant pour profiter des infrastructures. Si on voulait rester plus dans la chambre: 100€ en plus par heure
Le petit déjeuner: il y a un endroit pour acheter le déjeuner qu'on veut (croissant, toast). Il fallait attendre beaucoup de temps vu qu'une seule personne s'occupe de cela. La qualité est très mauvaise.

2026-05-26 • via Nuitee
J
José María • family_with_children • es
10
2026-05-25 • via Nuitee
A
Ann • couple • us
9
2026-05-24 • via Nuitee
A
Adrian • couple • gb
10
2026-05-24 • via Nuitee
G
Gilles • couple • ch
5
Preislich eine Frechheit
Pros:

War schön aber nicht mehr.

Cons:

Dass ich, mehr als 3x soviel wie gebucht auf der Kreditkarte abgezogen bekommen habe. Das Personal am Empfang war mehr als inkompetent. Personal am Pool hingegen top.
Beim Auschecken war niemand anwesend, also mussten wir gehen ohne dies korrekt erledigen zu können.

2026-05-24 • via Nuitee
R
Renee Yoder • solo_traveller • us
9
Pros:

The hotel and property are very well taken care of. The staff were friendly and helpful. Location was close to everything and still quiet and comfortable.

Cons:

The marketplace was delicious and affordable. However the breakfast rush was a little slow due to only 1 cooking machine for the sandwiches.

2026-05-23 • via Nuitee
M
Michael • couple • us
6
Pleasant visit, friendly staff, quiet spot, conveniently located.
2026-05-23 • via Nuitee