The Capitana Key West

Hotels
9 (3361 reviews)
2401 North Roosevelt Boulevard , Key West , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful views
Cons:
Limited breakfast options
Issues with location descriptions
High additional fees

Categories

Cleanliness
8.58
Clean and tidy based on multiple reviews, but some guests encountered issues.
Service
9.55
Friendly staff reported, but there were isolated incidents of unhelpfulness.
Location
9.09
Well-located for access, but some guests expressed it was a bit far from the center.
Room Quality
9.04
Rooms described as clean, spacious, and with good views.
Amenities
9.57
Facilities including pool and beach area noted positively.
Value for Money
8.53
Some reviews indicated the price was high for the services provided.
Food and Beverage
8.08
Limited options and additional costs noted, impacting value.
Overall Experience
9.55
Overall good experiences expressed, though some guests had specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Luxurious Beachfront Stay

Outdoor Pool, Fitness Centre, and Hot Tub
Indulge in relaxation with our outdoor swimming pool, fitness center, and hot tub - perfect for unwinding after a day of exploring Key West.

Elegant Rooms with Stunning Views
Experience comfort and style in our well-appointed rooms equipped with modern amenities. Some rooms offer private patios and breathtaking sea views, ensuring a memorable stay.

Convenient Location and Exceptional Service
Located just 2.1 km from Smathers Beach, our non-smoking property boasts a prime location. Our dedicated staff at the 24-hour front desk are always ready to assist, making your stay truly exceptional.

Book your beachfront getaway at The Capitana Key West now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

9
Based on 3361 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
M
Mathew • family_with_children • us
10
Great place quiet and affordable
Pros:

Nice quiet location, 2 miles to all the beaches and dining. There is a coffee shop inside.

Cons:

no beach access. No inside restaurants.

2026-03-07 • via Nuitee
J
Janelle • couple • us
9
2026-03-06 • via Nuitee
M
Massimo • family_with_children • it
8
2026-03-06 • via Nuitee
R
Rassul • family_with_children • us
10
2026-03-06 • via Nuitee
J
Jaclyn Berkopec • family_with_children • us
8
2026-03-06 • via Nuitee
J
Joseph • family_with_children • us
4
2026-03-05 • via Nuitee
A
AUDREY • family_with_children • fr
9
Pros:

C'est un bel hôtel, la localisation est top, la literie est confortable, le personnel est très à l'écoute et donne de bons conseils. La chambre est très bien équipée. La terrasse avec vue sur mer incroyable.

Cons:

Le fait qu'on ne puisse pas se baigner dans la mer qui est juste derrière et l'impossibilité de couper la climatisation

2026-03-05 • via Nuitee
B
Barbara • couple • us
8
2026-03-04 • via Nuitee
M
Mirela • family_with_children • gb
10
Our stay was incredible, we would definitely come back!
2026-03-04 • via Nuitee
I
IGAL • family_with_children • il
10
Pros:

Excellent hotel -
clean, very friendly , room is perfect, pool is great.

Cons:

we loved everything

2026-03-04 • via Nuitee
M
Mauricio Francisco • couple • br
9
2026-03-04 • via Nuitee
E
Eyal • family_with_children • il
9
2026-03-04 • via Nuitee
B
Brandy • couple • us
9
Fantastic
Pros:

We loved everything about our stay. The only thing we would recommend is the cabana bar opening earlier in the morning instead of waiting until 11..

2026-03-03 • via Nuitee
J
Jamie • couple • us
10
Perfect
Pros:

Beautiful clean hotel with excellent customer service. Staff was very kind wonderful customer service.
I would definitely stay again at another Capitana Hotel in the future.

Cons:

Nothing

2026-03-03 • via Nuitee
B
Barbara • couple • us
9
Very clean, relexing place for all ages.
Pros:

Good maintained, pool was not so good for swimming for adults, but for kids it was perfect, the hot tub was very good. The staff was very nice and helpful.

Cons:

The pool needed some more umbrellas

2026-03-03 • via Nuitee
J
Joyce • solo_traveller • us
10
Exceptional+
2026-03-03 • via Nuitee
C
Charli • family_with_children • se
10
2026-03-03 • via Nuitee
V
Viacheslav • extended_group • by
10
2026-03-02 • via Nuitee
B
Blake • couple • us
8
2026-03-01 • via Nuitee
D
Dirk • couple • de
9
2026-03-01 • via Nuitee