The Capitana Key West

Hotels
9 (3730 reviews)
2401 North Roosevelt Boulevard , Key West , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful views
Cons:
Limited breakfast options
Issues with location descriptions
High additional fees

Categories

Cleanliness
8.58
Clean and tidy based on multiple reviews, but some guests encountered issues.
Service
9.55
Friendly staff reported, but there were isolated incidents of unhelpfulness.
Location
9.09
Well-located for access, but some guests expressed it was a bit far from the center.
Room Quality
9.04
Rooms described as clean, spacious, and with good views.
Amenities
9.57
Facilities including pool and beach area noted positively.
Value for Money
8.53
Some reviews indicated the price was high for the services provided.
Food and Beverage
8.08
Limited options and additional costs noted, impacting value.
Overall Experience
9.55
Overall good experiences expressed, though some guests had specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Luxurious Beachfront Stay

Outdoor Pool, Fitness Centre, and Hot Tub
Indulge in relaxation with our outdoor swimming pool, fitness center, and hot tub - perfect for unwinding after a day of exploring Key West.

Elegant Rooms with Stunning Views
Experience comfort and style in our well-appointed rooms equipped with modern amenities. Some rooms offer private patios and breathtaking sea views, ensuring a memorable stay.

Convenient Location and Exceptional Service
Located just 2.1 km from Smathers Beach, our non-smoking property boasts a prime location. Our dedicated staff at the 24-hour front desk are always ready to assist, making your stay truly exceptional.

Book your beachfront getaway at The Capitana Key West now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

9
Based on 3730 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
A
Azulay • solo_traveller • il
10
2026-07-11 • via Nuitee
H
Henry • family_with_children • us
7
2026-07-11 • via Nuitee
R
Rene • couple • us
6
Pros:

The tiki bar and the pool.

Cons:

The bathroom shower was gross and not properly cleaned. Also, a/c had a smell or urine.

2026-07-10 • via Nuitee
P
Peace • couple • us
10
2026-07-10 • via Nuitee
S
Shchepanyak • extended_group • us
8
2026-07-10 • via Nuitee
M
Miura • extended_group • ch
8
2026-07-09 • via Nuitee
S
Silvio • family_with_children • us
10
This is my number one hotel at the key, that it’s a must if I come to the keys west.
Pros:

I like everything cleanliness, the staff are very friendly and respectful and they always want to help on anything you need .

Cons:

Love that they have bottles of water at every floor in a fridge for my convenience and small ice bags in a freezer as many as you need. Very convenient .

2026-07-09 • via Nuitee
O
ohad • couple • il
10
2026-07-08 • via Nuitee
G
Gordon • family_with_children • gb
9
Enjoyable and comfortable
Pros:

Very clean and comfortable with good facilities . It was a good place to relax and unwind after World Cup visit.

Cons:

Nothing

2026-07-08 • via Nuitee
A
Andrew • couple • gb
9
Very enjoyable.
Pros:

Pool, poolside bar & beach

Cons:

Nothing

2026-07-07 • via Nuitee
E
Eliav • solo_traveller • il
10
2026-07-07 • via Nuitee
E
Elin • family_with_children • ru
9
Veldig fin plass! Kommer gjerne tilbake.
Pros:

Rent og pent, høy standard, moderne og komfortabelt. Fin hytte, fint basseng og strand.

Cons:

Sur bartender
Litt bråk om morningen fra veien
Lytt opp til naboen i etasjen over

2026-07-07 • via Nuitee
E
Elin • family_with_children • no
5
2026-07-07 • via Nuitee
M
Margaux • extended_group • fr
10
2026-07-07 • via Nuitee
W
wendy • couple • us
8
Pros:

The pool and view

Cons:

Food options

2026-07-07 • via Nuitee
J
Joanne • family_with_children • gb
10
Fantastic hotel- staff and facilities are excellent. Really enjoyed it
Pros:

Modern and clean- lovely calm vibe

Cons:

Have to get an uber into town which was more expensive than I thought it would be

2026-07-07 • via Nuitee
E
Eyal1972 • solo_traveller • il
10
Pros:

מלון נקי,בריכה וג'קוזי מצויינים.

Cons:

המיקום של המלון לא במרחק הליכה מרחוב duval שהוא הרחוב המעניין בעיר,אבל לקחנו זאת בחשבון,היינו עם רכב שכור כך שזו לא בעיה,ובלילה 6דק' נסיעה אתם במרכז העיר.

2026-07-06 • via Nuitee
E
Enzo • family_with_children • us
7
Decent hotel, overpriced for what’s included in your reservation. Stingy when u ask for pillows and blankets.
Cons:

When booking is says breakfast included, once we arrived they informed us they stopped doing breakfast and what they had was a little caffe in which they sold breakfast and lunch item separately. Staff were stingy when asking for blankets and pillows for the room, also blankets had yellow and red stains on them.

2026-07-06 • via Nuitee
B
Barbara • extended_group • us
10
Superb
Pros:

Clean
Pool was exceptional
Food
Bartenders & pool side waiters were exceptional

Cons:

Coffee bar closed at 11:00

2026-07-06 • via Nuitee
A
Andrea • family_with_children • de
10
2026-07-06 • via Nuitee