The Capitana Key West

Hotels
9 (3361 reviews)
2401 North Roosevelt Boulevard , Key West , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful views
Cons:
Limited breakfast options
Issues with location descriptions
High additional fees

Categories

Cleanliness
8.58
Clean and tidy based on multiple reviews, but some guests encountered issues.
Service
9.55
Friendly staff reported, but there were isolated incidents of unhelpfulness.
Location
9.09
Well-located for access, but some guests expressed it was a bit far from the center.
Room Quality
9.04
Rooms described as clean, spacious, and with good views.
Amenities
9.57
Facilities including pool and beach area noted positively.
Value for Money
8.53
Some reviews indicated the price was high for the services provided.
Food and Beverage
8.08
Limited options and additional costs noted, impacting value.
Overall Experience
9.55
Overall good experiences expressed, though some guests had specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Luxurious Beachfront Stay

Outdoor Pool, Fitness Centre, and Hot Tub
Indulge in relaxation with our outdoor swimming pool, fitness center, and hot tub - perfect for unwinding after a day of exploring Key West.

Elegant Rooms with Stunning Views
Experience comfort and style in our well-appointed rooms equipped with modern amenities. Some rooms offer private patios and breathtaking sea views, ensuring a memorable stay.

Convenient Location and Exceptional Service
Located just 2.1 km from Smathers Beach, our non-smoking property boasts a prime location. Our dedicated staff at the 24-hour front desk are always ready to assist, making your stay truly exceptional.

Book your beachfront getaway at The Capitana Key West now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

9
Based on 3361 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
F
Francis • couple • fr
10
2026-04-18 • via Nuitee
C
Colleen • couple • us
8
2026-04-18 • via Nuitee
K
Katleen • family_with_children • be
9
2026-04-17 • via Nuitee
I
Inna • couple • gb
5
It’s not a proper hotel, no nice bar, no bell boy service. Very bizarre
Pros:

Large room

Cons:

Very off hand attitude. Not really a 4 star hotel. Zero service.

2026-04-17 • via Nuitee
R
Rene • couple • us
10
2026-04-17 • via Nuitee
D
Dounialika • couple • us
10
2026-04-17 • via Nuitee
S
Suzanne • couple • us
8
Good location with beautiful views. Clean and quiet. Would definitely return.
Pros:

Quiet. Very clean. Great views. Pleasant staff. Comfortable.

Cons:

Room was cold and could have used an extra blanket. No full length mirror. Toilet paper was incredibly poor quality for such a nice property.

2026-04-16 • via Nuitee
G
Gustavo • solo_traveller • ar
10
Pros:

Las instalaciones y la ubicación

Cons:

El.personal del front desk

2026-04-16 • via Nuitee
S
Sergej • family_with_children • gb
10
Pros:

Modern, clean, beautifully designed! Perfect for a family!

Cons:

There is no access to the ocean.

2026-04-15 • via Nuitee
T
Thomas • family_with_children • de
10
2026-04-14 • via Nuitee
K
Karim • solo_traveller • de
10
Sehr schönes Hotel
Pros:

Alles

Cons:

Nichts

2026-04-14 • via Nuitee
F
Franco • family_with_children • ch
9
Pros:

Piscine, chambre, parking

Cons:

Odeurs de nourriture dans les couloirs

2026-04-14 • via Nuitee
C
Cristina • extended_group • br
10
Pros:

Muito boa

2026-04-14 • via Nuitee
M
Michael • family_with_children • lu
8
Pros:

Pool was awesome, food was very good and the beach part is a nice touch. The rooms are big and very comfortable

Cons:

That there is no real breakfast option. There is a bar with good breakfast optikns, but at a quite steep price

2026-04-13 • via Nuitee
J
Jan • family_with_children • us
10
Our stay was perfect. Gorgeous hotel, fantastic staff, and wonderful service. We can’t wait to visit again!
Pros:

The property was stylish, beautiful, and comfortable. It was so well designed and it made for a great stay.

Cons:

Not much!

2026-04-12 • via Nuitee
A
Asmaa • couple • fr
4
2026-04-12 • via Nuitee
J
Julia • family_with_children • ch
9
Schön für eine Auszeit auf Key West
Pros:

Sehr schöne Unterkunft. Wir haben uns vom ersten Moment an sehr wohl gefühlt. Die Zimmer, die Auasicht und das Flair sind toll!

Cons:

Leider kein Restaurant dabei. Nur die Poolbar/ Tiki bar, welche um 20 uhr schliesst

2026-04-12 • via Nuitee
D
Dmytro • family_with_children • ua
8
2026-04-11 • via Nuitee
E
Erika • family_with_children • us
10
2026-04-11 • via Nuitee
M
Massimo • family_with_children • it
9
2026-04-10 • via Nuitee