The Capitana Key West

Hotels
9 (3361 reviews)
2401 North Roosevelt Boulevard , Key West , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful views
Cons:
Limited breakfast options
Issues with location descriptions
High additional fees

Categories

Cleanliness
8.58
Clean and tidy based on multiple reviews, but some guests encountered issues.
Service
9.55
Friendly staff reported, but there were isolated incidents of unhelpfulness.
Location
9.09
Well-located for access, but some guests expressed it was a bit far from the center.
Room Quality
9.04
Rooms described as clean, spacious, and with good views.
Amenities
9.57
Facilities including pool and beach area noted positively.
Value for Money
8.53
Some reviews indicated the price was high for the services provided.
Food and Beverage
8.08
Limited options and additional costs noted, impacting value.
Overall Experience
9.55
Overall good experiences expressed, though some guests had specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Luxurious Beachfront Stay

Outdoor Pool, Fitness Centre, and Hot Tub
Indulge in relaxation with our outdoor swimming pool, fitness center, and hot tub - perfect for unwinding after a day of exploring Key West.

Elegant Rooms with Stunning Views
Experience comfort and style in our well-appointed rooms equipped with modern amenities. Some rooms offer private patios and breathtaking sea views, ensuring a memorable stay.

Convenient Location and Exceptional Service
Located just 2.1 km from Smathers Beach, our non-smoking property boasts a prime location. Our dedicated staff at the 24-hour front desk are always ready to assist, making your stay truly exceptional.

Book your beachfront getaway at The Capitana Key West now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

9
Based on 3361 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
G
gaspard • family_with_children • fr
9
Pros:

La qualité de l’hôtel et l’emplacement, le parking gratuit et le verre offert à l’arrivée

2026-02-14 • via Nuitee
K
Konrad • couple • de
9
2026-02-14 • via Nuitee
S
Sonia • family_with_children • pl
9
Pros:

Comfortable and clean hotel. Parking available. As a family 2+2 we got an upgrade to a spacious 2 bedroom villa, which was absolutely amazing.

Cons:

nothing.

2026-02-14 • via Nuitee
L
Lena • couple • us
10
2026-02-14 • via Nuitee
Z
Zdenek • couple • cz
10
2026-02-13 • via Nuitee
R
Rubert • couple • us
9
2026-02-13 • via Nuitee
L
Leandro • family_with_children • ar
9
Pros:

Hermoso lugar para estar con la familia

Cons:

Los precuos en Key West son altos

2026-02-12 • via Nuitee
V
Veeser • couple • de
10
tolles hotel
Pros:

alles top

2026-02-12 • via Nuitee
S
Shay • couple • il
5
Pros:

החדר והמלון ממש יפים ונקים

Cons:

לילה לפני העזיבה שאלנו את הפקיד בקבלה מתי נוכל לעשות צ׳ק אאוט הכי מאוחר
הוא הסביר שהזמן הרגיל הוא 11 ואפשר גם עד 12
אמרנו תודה הוא רשם את מספר החדר עם הערה שאנחנו יוצאים ב12
בפועל מה שקרה שיצאנו מהחדר ב10 חזרנו להביא משהו ב10 וחצי וכבר הייתה שם מנקה שסירבה לתת לנו להיכנס
ירדנו לקבלה הם טענו שלא רשום להם שום הערה על צ׳ק אאוט מאוחר
מה שקרה בפועל זה שנאלצנו להמתין מחוץ לחדר בשביל שיפתחו לנו אותו זה היה מזעזע

2026-02-12 • via Nuitee
D
Douglas • couple • us
10
2026-02-11 • via Nuitee
D
Diego • family_with_children • us
10
2026-02-11 • via Nuitee
S
Sallyvita • couple • de
9
Ein ausnehmend schönes Hotel - immer wieder gerne!
Pros:

Generell hat uns das Hotel extrem gut gefallen. Die maritime Gestaltung, die schönen Farben und die wirklich edlen Designelemente vermitteln einen sehr ästhetischen Gesamteindruck. Wir hatten insgesamt 2 Zimmer in diesem Hotel - erst das Zimme mit dem Kingbed und danach eines mit zwei Queenbetten, weil wir unseren Aufenthalt verlängert haben und das erste leider nicht für eine zweite Nacht zur Verfügung stand. Im Queenzimmer gab es noch eine Küchenzeile, die wir jetzt nicht gebraucht haben, die aber auch äußerst geschmackvoll integriert war. Es sind geräumige, sehr gepflegte Zimmer, die wie das ganze Hotel, sehr schön gestaltet sind. Egal ob Poolbereich, Lobby oder eben die Zimmer - alles sieht wirklich top aus und hat uns ausnehmend gut gefallen. Prima ist auch, dass die Parkplätze kostenlos sind. Vom Hotel aus ist man zu Fuß in einer guten halben Stunde in die Innenstadt gelaufen, weswegen unser Leihwagen im Prinzip fast die ganze Zeit einfach beim Hotel stehen geblieben ist. Wir würden dieses Hotel immer wieder buchen.

2026-02-10 • via Nuitee
D
Dominic • couple • je
10
2026-02-10 • via Nuitee
N
Nelson • couple • us
6
We were there when it was cold but the room and view of pool, cabana and ocean were great
Pros:

It seemed very minimal and there was no dining area that we saw.

Cons:

The water pressure was horrible and temperature was not as hot as it needs to be. My profession is in water distribution and with low water pressure and low water temperatures is how bacteria grows, specifically Legionella.

2026-02-10 • via Nuitee
V
Valeria • family_with_children • ar
9
2026-02-10 • via Nuitee
E
Elizabeth • couple • gb
9
Absolutely wonderful - Didn’t want to leave!
Pros:

Beautiful modern big clean rooms, lovely pool, fantastic staff, quiet and peaceful. Spectacular sea views.

Cons:

Slightly far out and no bus service so had to Uber everywhere as there was no bus service, but that said it was only $10 each way and the peace and quiet was well worth it.

2026-02-10 • via Nuitee
T
Ted • couple • us
10
2026-02-09 • via Nuitee
M
Mitch • couple • us
10
2026-02-09 • via Nuitee
A
Anna • couple • at
10
sehr schönes modernes Hotel
Pros:

beheizter Pool, sehr schöne große Zimmer, sehr gepflegtes Hotel

2026-02-08 • via Nuitee
S
shalem • family_with_children • il
10
2026-01-31 • via Nuitee