The Capitana Key West

Hotels
9 (3827 reviews)
2401 North Roosevelt Boulevard , Key West , US
+1 305-296-6925

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful views
Cons:
Limited breakfast options
Issues with location descriptions
High additional fees

Categories

Cleanliness
8.58
Clean and tidy based on multiple reviews, but some guests encountered issues.
Service
9.55
Friendly staff reported, but there were isolated incidents of unhelpfulness.
Location
9.09
Well-located for access, but some guests expressed it was a bit far from the center.
Room Quality
9.04
Rooms described as clean, spacious, and with good views.
Amenities
9.57
Facilities including pool and beach area noted positively.
Value for Money
8.53
Some reviews indicated the price was high for the services provided.
Food and Beverage
8.08
Limited options and additional costs noted, impacting value.
Overall Experience
9.55
Overall good experiences expressed, though some guests had specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Luxurious Beachfront Stay

Outdoor Pool, Fitness Centre, and Hot Tub
Indulge in relaxation with our outdoor swimming pool, fitness center, and hot tub - perfect for unwinding after a day of exploring Key West.

Elegant Rooms with Stunning Views
Experience comfort and style in our well-appointed rooms equipped with modern amenities. Some rooms offer private patios and breathtaking sea views, ensuring a memorable stay.

Convenient Location and Exceptional Service
Located just 2.1 km from Smathers Beach, our non-smoking property boasts a prime location. Our dedicated staff at the 24-hour front desk are always ready to assist, making your stay truly exceptional.

Book your beachfront getaway at The Capitana Key West now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 3827 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
A
Alicia • couple • us
10
We had a wonderful time at this hotel. It was a little expensive but it was worth to us. We enjoyed the location because
Pros:

Very convenient location, WONDERFUL STAFF, modern and very clean facilities.
Parking included, wifi, mini fridge, hydration fridge with water any time in hall, safe, nice pool and pool area with Tiki bar. Can purchase drinks.
Small store near lobby. Store makes breakfast items smoothies ect. Need to purchase.

Cons:

There wasn’t anything we didn’t like.
I didn’t give the price a 10 because it was a bit higher than usual for us. But it was well worth it. Especially being able to park there in their huge parking lot!👍🏼

2026-10-17 • via Nuitee
N
Natissia • couple • us
10
We enjoyed our Anniversary
Pros:

The facility was just as the pictures advertised. The area felt safe and the staff was friendly.

Cons:

I didn’t like housekeeping opening the doors without notice.

2026-10-16 • via Nuitee
K
Karina • couple • de
10
Vielen Dank, dass unsere Zimmerwünsche erfüllt wurden. Wir haben sehr ruhig und komfortabel geschlafen.
Pros:

Die Lage, modern, neu und ruhig.

Cons:

Nichts

2026-10-16 • via Nuitee
T
Tali • extended_group • il
9
Pros:

מלון יפה במיקום מעולה חדר מרווח

2026-10-14 • via Nuitee
S
SERGEI • family_with_children • us
10
2026-10-14 • via Nuitee
T
Tressie • family_with_children • us
10
Fantastic
Pros:

All about the resort especially view

Cons:

I would have liked breakfast included

2026-10-14 • via Nuitee
J
Jonathan • extended_group • us
10
Great Key West visit
Pros:

The cottage was really nice. The property was pet friendly and the pool and beach area was beautiful. The staff was very friendly and helpful.

Cons:

The private beach didn’t offer direct access to the ocean water for swimming but it’s next to the hot tub and pool and was still a great place to relax.

2026-10-13 • via Nuitee
S
Sapone • couple • us
9
2026-10-13 • via Nuitee
C
Carol • solo_traveller • us
10
Pros:

The staff was so pleasant and helpful. The room was very comfortable and we had a great view. Everyone there was so friendly....would revisit with no hesitation.

Cons:

There is nothing to not like at this place.

2026-10-11 • via Nuitee
C
Charlotte • family_with_children • mt
9
2026-10-11 • via Nuitee
K
Kim • couple • us
10
We loved our stay, everyone we encountered was polite and friendly! Couldn’t ask for better staff. Room was updated and
Pros:

Staff was amazing. Rooms were updates, clean, and comfortable.

Cons:

Hours of the pool- only able to swim
until dusk.

2026-10-10 • via Nuitee
A
avshalom • couple • il
9
Pros:

בריכה מהממת והצוות נפלא
בקבוקי מים, מגבות בבריכה וחנייה חינם

Cons:

בניין טיפה מיושן

2026-10-09 • via Nuitee
B
Bruno • couple • br
10
Amazing!
2026-10-09 • via Nuitee
D
Davie • couple • jm
1
Horrible will not return
Cons:

My wife and I got bite by bed bugs

2026-10-08 • via Nuitee
B
Bar • couple • il
10
Pros:

התמורה למחיר מצויינת, הבריכה פתוחה עד 11 בלילה מה שהיה יתרון גדול (כולל הג'קוזי), הנוף מצוין.

2026-10-07 • via Nuitee
L
Linda • couple • au
6
No blankets I had to go down stairs to ask for a blanket ?? I wouldn’t recommend
Pros:

Generally very nice

Cons:

It has a kitchenette but not one item to use no cups not a glass not a spoon simply nothing except a microwave?? That’s insane.

2026-10-07 • via Nuitee
R
Russell • couple • us
10
2026-10-07 • via Nuitee
I
Inbar • family_with_children • il
8
טוב מאוד
Pros:

נקי ונוח. מלון חדש יחסית.

Cons:

החדר קצת היה קטן. לא היה זרם מספיק חזק במקלחת.

2026-09-19 • via Nuitee
S
Samuel • couple • us
10
2026-09-19 • via Nuitee
E
ellen • solo_traveller • us
10
Pros:

Nice place. Few minutes to all attractions of key west.

Cons:

Designated smoking area for the guests.

2026-09-19 • via Nuitee