Valley Hotel & 24/7 Open Cafe

Hotels
7.5 (252 reviews)
606 S. Alaska Street , Palmer , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Great food
Cons:
Small rooms
Noisy air conditioner
Thin walls

Categories

Cleanliness
6.58
Many mentions of clean rooms, but some negative feedback about small spaces.
Service
8.05
Staff was consistently noted as friendly and helpful.
Location
8.59
Great location in downtown Palmer, convenient for events and easy access.
Room Quality
6.04
Reports of small room sizes and noise issues.
Amenities
7.57
Good onsite restaurant and laundry facilities noted positively.
Value for Money
7.53
Generally considered good value, though some mentioned noise and cleanliness issues.
Food and Beverage
8.58
The food was frequently praised, with the cafe considered a highlight.
Overall Experience
7.05
Guests had a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:45

Property Description

Convenient Location:
Valley Hotel & 24/7 Open Cafe is ideally situated in Palmer, offering easy access to Hatcher Pass and St Nicholas Russian Orthodox Church, as well as being a convenient 75 km from Ted Stevens Anchorage International Airport.

Amenities Galore:
This 3-star hotel boasts a range of amenities including a restaurant, free private parking, a bar, and a 24-hour front desk. Guests can also enjoy complimentary WiFi throughout their stay and unwind with a drink at the on-site snack bar.

Round-the-Clock Service:
With a 24/7 Open Cafe, guests can satisfy their cravings at any hour, adding an extra layer of convenience to their stay at Valley Hotel. Book now to experience comfort and hospitality at its best!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 252 reviews
Cleanliness: 6.58
Service: 8.05
Location: 8.59
Room Quality: 6.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 7.05
S
Smith solo_traveller us
10
I'll be back.
2026-08-08 via Nuitee
B
Baldwin solo_traveller us
9
Pros:

The room was clean and nice.

Cons:

No elevator. I'm older and carrying bags up stairs is a little challenge.
But I still enjoyed the stay!

2026-08-06 via Nuitee
K
Kathy solo_traveller us
7
Recommend
Pros:

Location good. The room was small but comfortable. Staff very accommodating. Did not eat at cafe.

Cons:

Nothing.

2026-08-04 via Nuitee
F
Frank couple de
9
Praktisch gelegenes Hotel, nettes Personal und gutes Essen
Pros:

Wir haben uns schwer über die schlechten Bewertungen gewundert, denn uns hat das Hotel sehr gut gefallen
Der Empfang war super, wir hatten nämlich ein Problem mit unserem Leihwagen und die super freundliche Dame am Empfang war mega hilfsbereit
Das Abendessen haben wir in der Bar gegessen da wir gerne ein Blue Moon trinken wollten und das im Restaurant nicht ging
Die Bedienung in der Bar war freundlich und schnell und das Essen war ausgezeichnet .
Von wegen nur frittiert, unser Essen war frisch zubereitet
Das Frühstück haben wir a la carte ausgesucht und auch das war ausgezeichnet

2026-08-04 via Nuitee
J
Jennifer couple us
4
2026-07-25 via Nuitee
C
Colin solo_traveller nz
10
2026-07-25 via Nuitee
L
Lucas Nussbaumer solo_traveller ca
8
2026-07-18 via Nuitee
P
Patricia couple us
6
Stay was as expected - dated property but clean and efficient.
Pros:

We had breakfast twice in the restaurant and it was good. Everything in Alaska is more expensive than the 48 so I'll say that it was a fair price for the location. Service was friendly. Restaurant service one day was quick, Sunday was slow because of the number of people. Rooms are dated but clean, water is hot, hair dryer and mini fridge in room. No microwave. Bar in back was great for a nightcap. Loved the bartender and she pours a great drink while having an easy conversation with her patrons.

Cons:

No free coffee for the renters. We had to go down to the restaurant in our pj's and pay $3 every morning for one large coffee (we split it) then pay again if we ate breakfast there. Amenities are minimal - little packets of shampoo and 2 tiny hand soaps for sink & shower but they will give more if asked. Rooms are tight for 2 people.. one suitcase will have to go on the floor. We lucked into warm weather while there so I'll say the large AC unit is ungodly loud and kicks in randomly all night. Don't have feedback on the heating unit.

2026-07-15 via Nuitee
A
Andrew couple us
4
People were friendly but the hotel was old and not very clean
Pros:

Close to where we were going

Cons:

Old and dirty

2026-07-15 via Nuitee
R
Ronald family_with_children us
5
Short
Pros:

Adequate

Cons:

Property seems run down

2026-07-14 via Nuitee
S
Shubham couple us
5
Pros:

Location and it was open 24 hrs

Cons:

Rooms were not clean, broken locks, the air conditioner/heater was too loud.

2026-07-13 via Nuitee
K
Kathy solo_traveller ca
7
Plumbing issues but clean, basic accommodation with great food options and helpful staff.
Pros:

The location and staff were excellent. The queen room on my first two nights was very comfortable. The 24/7 restaurant was also very good and had a lot of options on their menu and served very good comfort food.

Cons:

My stay was split into 2 nights plus an additional night later in the week. The first two nights my room although basic, was clean and comfortable. Unfortunately, there was a leak in the plumbing under the sink, and at the base of the tap fixture. I let staff know as I was leaving and they contacted someone to fix the issues.
My second night, the bed surface of the twin I slept in was very lumpy. The bathroom, although a shower nozzle was in place, did not work. It appeared that the bathroom fixtures had recently been replaced but no connection was in place to turn in the shower. I ended up having to bend over the bath tub to wash my hair , not ideal.

2026-07-13 via Nuitee
S
Sherry solo_traveller us
9
2026-07-12 via Nuitee
B
Becky couple us
5
Room very dated, lighting in room not suffient, ceiling fan wobbled and screeched
Pros:

Cafe was very good and clean, motel not so much.

Cons:

Entry to hotel very dirty floors, took forever for young girl to come out of office to give keys, no greeting, just ask “name?”

2026-07-09 via Nuitee
J
Jared couple us
7
2026-07-09 via Nuitee
V
Volker solo_traveller de
9
Pros:

Großes Zimmer, zentrale Lage, Restaurant dabei

2026-07-08 via Nuitee
O
Olga extended_group us
10
Pros:

We really loved the cabins! They have everything you need, and everything is new and attractive. The beds are comfortable, there is plenty of dishware, and the rooms are spacious. The views are magnificent. You can sit outside your cabin and just take it all in. We plan to come back next year and will definitely rent these cabins again.

2026-07-06 via Nuitee
C
Colleen solo_traveller us
2
2026-07-06 via Nuitee
Z
Zipora solo_traveller il
7
2026-07-05 via Nuitee
D
Dale couple us
10
Pros:

Clean easy access

2026-06-28 via Nuitee