Hotel Jaskółka

Hotels
7.8 (280 reviews)
ul. Zdrojowa 10 , Ustroń , pl

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Room conditions

Categories

Cleanliness
5.51
Several reviews mentioned poor room conditions, including dirty carpets and towels.
Service
8.98
Recurring positive remarks about friendly and helpful staff.
Location
9.02
Positive comments regarding the nice views and overall location.
Room Quality
6.97
Mixed reviews about room quality; some mentioned large and clean rooms while others found rooms in poor condition.
Amenities
8
Generally acceptable amenities, although some aspects like heating were criticized.
Value for Money
7.46
Some guests felt the hotel did not meet their expectations for the price.
Food and Beverage
8.51
Many guests praised the breakfast and meals offered.
Overall Experience
7.98
Guests had mixed feelings, with positive comments on aspects but significant complaints about cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:59

Property Description

Garden Oasis and Mountain Views

Hotel Jaskółka offers a serene escape in Ustroń with a garden, terrace, and mountain views from select rooms. Enjoy the fresh mountain air while sipping a drink at the on-site bar.

Comfort and Convenience

The hotel provides room service, a 24-hour front desk, and free WiFi for all guests. Each room is equipped with a kettle, TV, and a private bathroom with free toiletries. Wake up to a delicious buffet breakfast to start your day right.

Fun-Filled Activities

Unwind with a game of table tennis or darts at the hotel. For outdoor enthusiasts, hiking and skiing are popular activities in the surrounding area. Adventure awaits just steps away from Hotel Jaskółka.

Ready to experience a perfect blend of relaxation and adventure? Book your stay at Hotel Jaskółka now!

Important information:

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 17 per day.

Location

Guest Reviews

7.8
Based on 280 reviews
Cleanliness: 5.51
Service: 8.98
Location: 9.02
Room Quality: 6.97
Amenities: 8
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 7.98
M
Michal • solo_traveller • pl
7
Cons:

Tv.Slaby odbiór

2026-03-21 • via Nuitee
J
Jacek • solo_traveller • pl
9
2026-03-17 • via Nuitee
K
krzysztof • family_with_children • pl
9
2026-03-17 • via Nuitee
G
Grygielska • family_with_children • pl
8
2026-03-15 • via Nuitee
K
Krystyna • solo_traveller • pl
8
Cons:

Rtv

2026-03-15 • via Nuitee
G
GRAŻYNA • couple • pl
8
2026-03-09 • via Nuitee
D
Danuta • family_with_children • pl
10
Pros:

Bardzo profesjonalny i miły personel. Czysto i wygodnie.Winda a więc pokój na 5 pietrze nie stanowił problemu. I wisienka na torcie to wspaniały widok na oświetlony nocą zjazd narciarski.Goraco polecam

2026-03-09 • via Nuitee
A
Anna • solo_traveller • pl
10
Pros:

Wszystko super. Love u 😀

Cons:

????

2026-03-07 • via Nuitee
M
Michał • couple • pl
10
2026-02-24 • via Nuitee
J
Jacek • family_with_children • pl
5
2026-02-22 • via Nuitee
M
Magdalena • family_with_children • pl
8
Pros:

Śniadanie bardzo dobre.

2026-02-10 • via Nuitee
J
Jacek.N • solo_traveller • pl
6
OK na jedną krótką NOC 😉
Pros:

Bardzo dobra lokalizacja widok na góry stok I miasto. Smaczne uroznaicone śniadanie. Darmowy parking na plus.

Cons:

Obiekt wymaga gruntownego remontu zarówno pokoi jak I części wspólnych. Stosunek Cena/Jakość jak na ☆☆☆ słabo. Nie zrozumiła polityka z korzystaniem z sauny. NIE można bo na ZUS??? Wprowadza to gości w błąd. Potrzeba doinwestowania jeśli ma konkurować I innymi hotelami w uzdrowisku.

2026-02-09 • via Nuitee
D
Daniel • solo_traveller • pl
5
Jakość kompletnie nieadekwatna do ceny.
Pros:

Śniadanie w porządku, typowe europejskie. Szkoda, że zaczyna się dopiero od 8:00.

Cons:

Jakość i czystość pokoju, kilka niewygodnych łóżek w dwuosobowym pokoju. Ogrzewanie strasznie głośne w działaniu - przelewająca się woda w grzejnikach. Stary wystrój i wyposażenie wymagające ewidentnie odświeżenia.

2026-01-31 • via Nuitee
G
Grzegorz • solo_traveller • pl
7
Pobyt krótki więc jakość wystarczająca
Cons:

Telewizja wyjątkowo słaby odbiór brak podstawowych programów nawet z pakietu tv naziemnej

2026-01-28 • via Nuitee
A
Andrzej • couple • pl
8
2026-01-24 • via Nuitee
J
Joanna • family_with_children • pl
8
2026-01-21 • via Nuitee
T
Tomasz • family_with_children • pl
9
Pros:

Duża przestrzeń w pokoju typu studio to duży plus!

Cons:

Pokój z lodówką, ... ale bez lodówki po przyjeździe!, (bo podobno w naprawie) - to niemiła niespodzianka. Opłata dodatkowa za parking przy hotelowy 17 zł na każdy dzień pobytu też wprowadza niesmak ....

2026-01-20 • via Nuitee
S
Sushko • solo_traveller • pl
9
2026-01-18 • via Nuitee
K
Kocur • family_with_children • pl
10
2026-01-16 • via Nuitee
W
Wantula • solo_traveller • pl
9
2026-01-15 • via Nuitee