Hotel Promyk Wellness & Spa

Hotels
9.4 (152 reviews)
Obrońców Pokoju 9 , Karpacz , pl

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Excellent location
Cozy rooms
Cons:
Limited spa hours on Mondays
Cleanliness could improve

Categories

Cleanliness
8.49
Some guests reported that the room was not sufficiently clean.
Service
9.96
Guests praised the staff for being friendly and helpful.
Location
10
Multiple reviews highlighted the excellent location near trails and a beautiful view.
Room Quality
9.45
Rooms are described as cozy and well-equipped.
Amenities
8.48
The spa facilities are convenient but limited hours on Mondays.
Value for Money
9.44
Guests feel they received good value considering the service and amenities.
Food and Beverage
9.49
Breakfast received high marks for variety and taste.
Overall Experience
9.87
Overall, guests had very positive experiences and plan to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:50

Property Description

Luxurious Spa Center

Indulge in relaxation at Spa Hotel Promyk's on-site spa center offering massages, sauna, and hot tub for a rejuvenating experience.

Comfortable Accommodation

Unwind in rooms equipped with satellite TV, private bathrooms, and some with balconies overlooking the river.

Family-Friendly Amenities

Enjoy a family vacation with access to a garden, barbecue facilities, games room, and children's playground.

Book now for a memorable stay at Spa Hotel Promyk, where luxury meets comfort for a perfect getaway.

Important information:

Please note that breakfast is served daily from 8:00 until 10:00.

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Please note that the spa area is open from Tuesday to Sunday between 5:00 p.m. and 8:00 p.m. There is an additional charge to use the spa of PLN 50 per person. Please inform the reception of your intention to use the spa no later than 11:00 a.m. on the day of your planned visit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 30 zł per person per night when using an available cot.
    Children up to and including 5 years old stay for 30 zł per person per night when using an existing bed.
    Adults stay for 80 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 152 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 8.48
Value for Money: 9.44
Food and Beverage: 9.49
Overall Experience: 9.87
P
Paulina extended_group pl
8
2026-03-11 via Nuitee
M
Marcin couple pl
10
2026-03-10 via Nuitee
K
Kamila couple pl
9
2026-03-09 via Nuitee
I
Izabela couple pl
9
Pros:

Świetna obsługa, szczególnie podczas śniadań. Dobra lokalizacja. Niewielka lecz bardzo komfortowa strefa SPA.

Cons:

Stosunek jakości do ceny zachowany, więc nie ma powodu by się czepiać.

2026-03-07 via Nuitee
A
Adrianna couple gb
10
Pros:

Wszystko

2026-03-02 via Nuitee
K
Kinga extended_group pl
10
2026-02-28 via Nuitee
M
Marcin solo_traveller pl
7
Dobry cena
Pros:

Dobra cena

Cons:

Woda w Jacuzzi byla stanowczo zbyt chłodna

2026-02-28 via Nuitee
M
Michał family_with_children pl
9
Pomimo paru niedogodności pobyt można uznać za bardzo udany.
Pros:

Lokalizacja, parking, śniadanie

Cons:

Zatkana umywalka, spa dodatkowo płatne.

2026-02-26 via Nuitee
H
Horákyně couple cz
9
Pros:

Velmi milý personál, pokud bylo něco k řešení nebyl problém. Velmi pestrá a chutná snídaně. Booking bohužel na stránkách uváděl staré informace ohledně SPA, i při delším pobytu se SPA doplácí, ale vzhledem k malému pensionu, bylo SPA velmi příjemné a úžasný relax, který se rozhodně vyplatil. Parkoviště pro auto k dispozici. Okrajová část Karpacze, ideální klidné místo, blízko na trasy procházek.

2026-02-25 via Nuitee
A
Arkadiusz extended_group pl
10
2026-02-23 via Nuitee
Łukasz couple pl
10
Zadowolony
Pros:

Styl obiektu i czystość .

2026-02-13 via Nuitee
A
Anna couple pl
10
2026-02-12 via Nuitee
M
Marzanna family_with_children pl
9
Pros:

Smaczne

Cons:

Nie potrafię powiedzieć

2026-02-09 via Nuitee
N
Nowacki couple pl
10
2026-01-27 via Nuitee
S
slawek couple pl
10
Jak dla mnie pobyt był rewelacyjny
Pros:

Strefa spa i czystość obiektu a także miły personel

2026-01-26 via Nuitee
A
Aneta i Marcin couple pl
10
Wyjątkowy pobyt.
Pros:

Ten hotel to był świetny wybór na nasz wyjazd zaplanowany wraz z nauką jazdy. Stok tuż obok idealny do nauki. Pokoje przytulne, śniadania wyśmienite i bardzo kameralny klimat. Cudownie spędziliśmy czas. Dodatkowy plus za bliskość głównego deptaka, na który można przyjemnie spacerować bez ruszania auta.

2026-01-26 via Nuitee
P
Pawlak-Leja couple pl
10
2026-01-24 via Nuitee
R
Radosław couple pl
8
2026-01-24 via Nuitee
P
Paweł family_with_children pl
10
Pros:

Śniadania spoko, może nie ma szczególnie dużego wyboru ale w ciągu 5 dniowego pobytu się nie znudziły, wszystkie bezpieczne klasyki są dostępne, potrawy smaczne. Dałbym możliwość samodzielnego robienia sobie kawy z expresu zamiast zamawiania, ale Pani która obsługuje śniadania bardzo sympatyczna i uczynna i ogarnia wszystko "expresowo". Pokoje klasyczne, dobrze wyposażone - fotele, stolik, szafa - można wyjąć rzeczy z walizek. Po sąsiedzku sklep, 2 restauracje, przez ulicę stok narciarski idealny dla dzieci lub początkujących - 2 min na piechotę, w ciągu 8 minut z hotelu można dojść na Krucze Skały

2026-01-22 via Nuitee
K
Kacper extended_group pl
10
Pros:

Bardzo smaczne śniadanie, duży wybór.
Niezwykle uprzejma i pomocna obsługa!

2026-01-21 via Nuitee