TJ Patong Hotel - Otop Shopping Paradise

Hotels
6.6 (257 reviews)
78/7 Soi Nanairoumjai , Patong Beach , th

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Ironing service
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Cons:
Uncomfortable beds
Lack of an elevator
Limited service

Categories

Cleanliness
5.81
Some reviews noted cleanliness but there were several complaints regarding room maintenance.
Service
6.78
Mixed feedback; some were unsatisfied with the service availability.
Location
7.32
Location is mentioned positively, but some felt isolated from amenities.
Room Quality
6.27
There are mentions of comfort issues with beds and general upkeep.
Amenities
6.3
Many amenities were mentioned as lacking, specifically the absence of a lift.
Value for Money
7.76
Considered good value by some guests due to cheaper rates.
Food and Beverage
6.81
Breakfast facilities were noted positively in some reviews.
Overall Experience
5.78
Experience varied significantly among guests with a few positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:18

Property Description

City Views and Relaxation
TJ Patong Hotel - SHA Plus offers stunning city views and a relaxing atmosphere, with a hot tub, outdoor pool, and terrace for guests to unwind and enjoy.

Comfortable Rooms with Modern Amenities
Experience comfort in every room with air conditioning, flat-screen TV, safety deposit box, and private bathroom. Some units even feature a balcony for an enhanced stay.

Convenient Location and Nearby Attractions
Located near Patong Beach, guests can easily explore Phuket Simon Cabaret and Jungceylon Shopping Center. The hotel also provides a paid airport shuttle for added convenience.

Book your stay at TJ Patong Hotel - SHA Plus for a memorable and enjoyable experience in Patong Beach.

Important information:

Please note that Studio with Balcony and Queen Studio can only be accessed via stairs.

Check-in and check-out hours:

Location

Guest Reviews

6.6
Based on 257 reviews
Cleanliness: 5.81
Service: 6.78
Location: 7.32
Room Quality: 6.27
Amenities: 6.3
Value for Money: 7.76
Food and Beverage: 6.81
Overall Experience: 5.78
V
Vanda Aleszja solo_traveller hu
7
2026-03-24 via Nuitee
N
Nikitsch solo_traveller th
8
Pros:

Zimmer sind relativ groß und sauber, alles scheint ziemlich neu. Auch gut , der Smart-Tv.

Cons:

Es gibt 5-6 Stockwerke die zu erklimmen schon einem mittleren Workaut im Studio gleichen besonders mit 2 Gepäckstücken. Ältere Personen die nicht gut zu Fuß sind sollten sehen daß sie im unteren Stockwerk der Straße angewandt ein Zimmer bekommen. Die Straßenseite ist doch ein bisschen lauter.Für mich persönlich war das eigentlich nicht nachteilig denn Bewegung und ein bisschen Anstrengung
schadet mir nicht.

2026-03-23 via Nuitee
מנגשה solo_traveller il
1
Pros:

I'll just say that I was terribly disappointed with the place, the staff was impatient and unprofessional. There is no elevator so ask not to be on a high floor, I was on the 5th floor and I had a lot of equipment so it was a bit challenging. I don't recommend the place, I usually give good reviews and I have a reviews page on Google but the truth is that this time I was really not happy with the choice. I didn't come.

2026-03-21 via Nuitee
M
Moshe Oshik couple il
1
Cons:

We stayed at this hotel for 10 days. On the 3rd night, my partner left an expensive ring on the bed and we left the hotel. When we returned, the ring was not found. We asked the hotel to check with the cleaners and the laundry, but they quickly replied that the ring was not found. Of course, we filed a complaint with the police. The cleaners decide to clean the room only according to their wishes and do not clean every day. My room was on the fourth floor without an elevator, so it must have been difficult for them to climb the stairs to clean every day. Most of the day, there is no one at the reception and the only way to contact the hotel is by phone, and even then they do not really answer. When leaving the hotel, the reception showed me a picture of a string that ties the curtain in the shower and claimed that it had disappeared and wanted to charge me. She did not even check with the cleaner who tied the string to another curtain. Of course, the room did not have a spa tub inside the room as promised, only that it was broken and not working. A disrespectful and unpleasant hospitality experience at all.

2026-03-20 via Nuitee
D
Danil solo_traveller ru
1
Pros:

Refused Check-in, Hidden Deposit Policy — Terrible Service, Avoid!

Cons:

I booked and paid for my stay in advance. Upon arrival, I was refused check-in because of a cash deposit that was never clearly stated during booking. The staff was unhelpful, rude, and insisted on cash, despite their policy not being transparently shown on Booking.com. I was left stranded and had to escalate the issue to Booking.com, who confirmed that the hotel was at fault.

Absolute lack of hospitality and transparency — avoid this place if you want a stress-free trip. Scammers and liars.

2026-03-18 via Nuitee
R
Rujira solo_traveller th
10
2026-03-17 via Nuitee
R
Richard solo_traveller au
3
Loved the location and my actual stay,but not the hotel,and its lack of everything!
Pros:

The location was handy for the price.

Cons:

Where do I start?No lift for people or luggage,stairs only.I was lucky to be on the 2nd floor,but go help you if you are on the higher floors!Fridges turn off when you take your card out to leave the room,so if you have anything in the fridge and you go out for the day,expect it to be hot and off by the time you get back!This is the same for all the rooms,I was told when I complained.Too bad if you had medicine you need to keep refrigerated.And was told all hotels are like this!😆Also,my safe didn’t work electronically.Use the key they say..Well,the key is attached to the card.So when you take the card out to unlock the safe,the power goes off🙄No lights no aircon as you are rummaging through your safe(which is tiny,I may add).No solutions offered.Lets say I found a work around,and made do.Cleaners literally just refolded dirty towels,and looked like just washed out coffee cups,glasses and spoons in the sink.Mosquitoes also let in the room by cleaners.The only bonus was I found the bed to be comfortable,and slept well.Could never find a staff member,as they were always at their other hotel down the road which obviously had priority.And had trouble communicating with most of them.The worst experience I have had thus far.But can’t blame the staff,they would be following directions from their boss,and the owner,whom is ultimately responsible.Definitely would NOT recommend as a place to stay.

2026-03-06 via Nuitee
F
Fatima couple fr
6
Pros:

C'était pas mal à part que il y a pas l'ascenseur j'étais au dernier étage avec les valises c'est dur mais par rapport qualité-prix il était bien

Cons:

Rien à dire il était bien

2026-03-02 via Nuitee
P
Paul solo_traveller us
5
2026-03-01 via Nuitee
W
Wattmoon couple fr
7
Worth it
Pros:

The bed was pretty big and comfortable
A huge fridge and the room was very clean and smelled very good once we checked-in

Cons:

One of the light was always on, even if we tried to turn it off
If you take the breakfast, you need to walk 300 m to go to another hotel. Same for the swimming pool

2026-02-25 via Nuitee
U
Udo solo_traveller de
8
Pros:

Everthing as described. Nice stay.

Cons:

Shower rod loose.

2026-02-22 via Nuitee
M
Matthias solo_traveller de
8
2026-02-14 via Nuitee
N
Naoufel couple qa
7
2026-02-10 via Nuitee
P
Paul solo_traveller us
7
2026-02-10 via Nuitee
G
Giuseppe solo_traveller it
7
2026-02-08 via Nuitee
Y
Yousaf solo_traveller ae
7
2026-01-31 via Nuitee
M
Md Maruf couple bd
6
Stay was very good
Pros:

Room was very good and neat and clean.

Cons:

There was no Lift in the building, you have to carry your luggage by your own and most importantly you will not find any staff there

2026-01-30 via Nuitee
A
Aniketh couple in
4
Totally Not worth the price
Pros:

Nearby activities are good. Nothing else is good here.

Cons:

Smeely corridors,
1300 bahts for this hotel is over priced for this kind of hotel. Its not even a lodge. Its a looks like local indian paying guest building. Please dont suggest this to anyone. Its worth 500bahts not 1300 bahts.

2026-01-29 via Nuitee
E
Ewrenbek solo_traveller ie
9
2026-01-27 via Nuitee
U
umut couple tr
7
2026-01-27 via Nuitee