Residencial Dona Teresa

Hotels
8.4 (2107 reviews)
Avenida Dom João I nº745 - Águas Santas , Maia , pt

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location near the airport
Friendly and accommodating staff
Cons:
Heating issues in rooms
Basic breakfast options

Categories

Cleanliness
7.98
Mixed reviews about cleanliness; some rooms mentioned as clean, but others reported issues with organization.
Service
8.95
Staff is described as accommodating and welcoming, but with some complaints about responsiveness.
Location
8.99
Well-positioned near the airport, which is a positive highlight in multiple reviews.
Room Quality
7.94
Issues with heating and room changes noted; some rooms comfortable but others reported problems.
Amenities
8.47
Basic amenities reported; some satisfaction expressed but overall standard for a budget hotel.
Value for Money
8.93
Generally recognized as good value for the price, aligning with expectations.
Food and Beverage
6.98
Complaints about the basic breakfast options and lack of variety have been prominently noted.
Overall Experience
8.95
Overall satisfaction expressed despite some issues; a mixed but often positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:23

Property Description

Luxurious Accommodation
Indulge in comfort at Residencial Dona Teresa, located in Maia, just a short distance from Porto. Each air-conditioned room is equipped with a flat-screen TV and satellite channels, ensuring a relaxing stay.

Convenient Amenities
Enjoy the convenience of free WiFi throughout the property, along with complimentary private parking. The 24-hour front desk and on-site shops cater to your every need, making your stay seamless and enjoyable.

Ideal Location
Situated only 8 km from Porto Airport, Residencial Dona Teresa offers easy access to both the airport and the vibrant city of Porto. Book now to experience the perfect blend of comfort and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2107 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 6.98
Overall Experience: 8.95
C
Catarino • couple • pt
7
2026-02-12 • via Nuitee
D
diaz montero • extended_group • es
10
2026-02-09 • via Nuitee
V
Vera • solo_traveller • nl
9
2026-02-08 • via Nuitee
I
Ines • family_with_children • pt
10
excelente
2026-01-30 • via Nuitee
J
Jordi • solo_traveller • es
7
2026-01-30 • via Nuitee
J
Jorge Carmo Martins • family_with_children • pt
10
Pros:

Sempre atenciosos e simpáticos. Todos. Ambiente muito familiar e aconchegante

2026-01-30 • via Nuitee
R
Rui • couple • pt
1
FALTA DE RESPEITO PARA COM O CLIENTE
Cons:

NAO GOSTAMOS DO QUARTO ATRIBUIDO , FALTA DE SENSIBILIDADE PARA UM PEDIDO DE CAMAS INDIVIDUAIS , FOMOS OBRIGADOS A PAGAR 1 QUARTO ADICIONAL MAS MAIS GRAVE E A FALTA DE HONESTIDADES INTELECTUAL DAS PESSOAS RESPONSAVEIS QUE TRATA OS CLIENTES " HABITUAIS " , DA FORMA QUE TRATARA, PAGAMOS 1 QUARTO DUPLO , + 1 QUARTO SINGLE DEVIDO AS CONDICOES DO QUARTO DUPLO ATRIBUIDO . VERGONHA .
PEQUENO ALMOCO FRACO E POUCA VARIEDADE

2026-01-29 • via Nuitee
N
Natalina José • couple • pt
9
2026-01-26 • via Nuitee
S
Sonia • couple • pt
5
Cons:

A cama nao é confortável nao era muito segura

2026-01-25 • via Nuitee
M
Mouta • couple • pt
8
2026-01-25 • via Nuitee
M
Maria • family_with_children • es
6
Decepcionante para cómodo para un apuro si tienes que usar el aeropuerto temprano.
Pros:

La ubicación, no lejos del aeropuerto y fácil para aparcar. La habitación era lo bastante amplia para cuatro personas.

Cons:

El personal, no tenía ninguna intención de ayudar. Tuve que bajar varias veces para comentar dudas de cosas o indicar otras que no funcionaban y en ningún momento se ofrecieron a acompañarme a la habitación para resolverlas ellos. El aire acondicionado era una de ellas, que no fuimos capaces de arrancar y pasamos frío toda la noche. Por otra parte, al no poder disfrutar del desayuno les pedimos uno para llevar y les costó muchísimo confirmar. Finalmente, es un hotel muy viejo en mobiliario e instalaciones, nada adecuado al precio que cobran.

2026-01-23 • via Nuitee
D
Dr. Amine • solo_traveller • es
3
Pros:

Nearly nothing I liked about this stay

Cons:

Very disappointing stay. This hotel was a major disappointment. First, the location is far and inconvenient. More importantly, none of the staff spoke even basic English, which made communication extremely difficult.

The worst part of the stay was the heating. The air conditioning unit, which was supposed to provide heating, was broken. I reported this to a staff member, but the issue was handled with complete carelessness and never resolved. As a result, I had to sleep in a room that was around 12°C, which is completely unacceptable.
Do not rely on the breakfast either. It is very basic and limited to bread, butter, marmalade, and coffee, nothing more.

Overall, this was a very poor experience, and I would not recommend this hotel, especially in cold weather.

2026-01-22 • via Nuitee
S
Smss78 • family_with_children • pt
7
2026-01-21 • via Nuitee
R
Rita Carolina • solo_traveller • pt
6
2026-01-20 • via Nuitee
M
Mafalda • extended_group • pt
10
2026-01-20 • via Nuitee
R
Ruben • family_with_children • es
8
2026-01-20 • via Nuitee
L
Luis • solo_traveller • pt
10
2026-01-20 • via Nuitee
S
Sandra • family_with_children • pt
5
2026-01-19 • via Nuitee
R
Rita • couple • pt
3
Pros:

Localização

Cons:

Muito barulho
Ouvia-se pessoas constantemente a falar e andar nos corredor durante a noite inclusive

2026-01-19 • via Nuitee
R
Rodrigo • family_with_children • pt
7
Serviu para o que se pretendia
Pros:

fomos para participarmos num evento desportivo, estávamos relativamente próximos do pavilhão o que foi ótimo. O quarto, apesar de estar virado para a rua, as camas eram boas. A casa de banho, não deixou nada a desejar.

Cons:

Pequeno almoço muito fraco, as opções eram: pão, queijo e fiambre, água e sumo (um de opção).

2026-01-19 • via Nuitee