Golden Palm HaLong Hotel

Hotels
8.9 (591 reviews)
Tuan Chau Marina, Ha Long, Quang Ninh A66-67 , Ha Long , vn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great views from the rooms
Cons:
Issues with cleanliness
Limited breakfast options

Categories

Cleanliness
8.1
Some reviews indicated issues with cleanliness, notably mold and pests.
Service
10
Multiple positive comments about staff being helpful and accommodating.
Location
8.6
Useful location for cruises in Ha Long Bay, but noted to be somewhat far from central attractions.
Room Quality
8.6
Rooms generally praised for size and views, but some issues with cleanliness were reported.
Amenities
9.1
Good amenities like water, coffee, tea, and buffet breakfasts were highlighted.
Value for Money
9.1
Generally received as good value for the price, with some minor complaints.
Food and Beverage
8.1
Breakfast variety received criticism; some guests mentioned it was mediocre.
Overall Experience
9.6
Overall positive experiences with a strong likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:22

Property Description

Luxurious Accommodation
Experience a stay like no other at Golden Palm HaLong Hotel, where each room is equipped with modern amenities, a flat-screen TV, and comfortable bedding. Some rooms even feature a private terrace for a breathtaking view of the surroundings.

Gourmet Dining
Indulge in a culinary journey at our on-site restaurant, offering a delectable selection of Seafood and Vietnamese dishes. Savor the flavors of the region while dining in a cozy and inviting atmosphere.

Exciting Activities
From playing mini-golf to exploring the area on bikes, there's never a dull moment at Golden Palm HaLong Hotel. With popular beaches and attractions just a stone's throw away, adventure and relaxation await at every corner.

Book your unforgettable stay at Golden Palm HaLong Hotel now and create memories to last a lifetime.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 10 years old stay for VND 150,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 591 reviews
Cleanliness: 8.1
Service: 10
Location: 8.6
Room Quality: 8.6
Amenities: 9.1
Value for Money: 9.1
Food and Beverage: 8.1
Overall Experience: 9.6
H
Hausmann solo_traveller de
3
Pros:

Die Frau/ Besitzerin war sehr bemüht und freundlich

Cons:

Das Frühstück war miserable , hat nicht geschmeckt, die Zimmer hatten starken Schimmelbefall in den Bädern.
Uns wurde ein neues Zimmer angeboten, dies war zwar nicht mehr schmutzig, dennoch viel Schimmel im Bad.

2026-04-24 via Nuitee
L
La Tuan Hung solo_traveller tw
9
2026-04-23 via Nuitee
M
Marion extended_group fr
8
Pros:

La vue, la chambre, la bonne clim, le personnel, la propreté

Cons:

L'emplacement dans une marina deserte, le petit déjeuner pas terrible.

2026-04-23 via Nuitee
J
Jean Engel solo_traveller fr
8
Pros:

Très bon accueil, les chambres sont spacieuses et confortables et le rapport qualité-prix est très bon.

2026-04-23 via Nuitee
C
Chris solo_traveller fr
9
Tout en beauté.
Pros:

La chambre, la gentillesse du personnel. La vue, l'emplacement.

Cons:

Rien.

2026-04-21 via Nuitee
E
Ellen couple ie
4
Very quiet area, not much to do.
Pros:

Clean and spacious rooms. Very close to the port where the boat tours start from.

Cons:

It said on booking.com that there was a gym and a pool but neither was true. No facilities available. The area is like a ghost town, the main section of Ha Long isn’t much livelier, however.

2026-04-19 via Nuitee
C
Chris solo_traveller ca
8
Pros:

Thanks for a good stay.

2026-04-16 via Nuitee
Y
Yvonne extended_group de
8
Pros:

Schönes großes Zimmer. Freundliche Mitarbeiter.
Wir können bereits vor unsere Ankunft Mopeds mieten die dann bereits bei Ankunft da waren.

2026-04-15 via Nuitee
J
Jean-Luc extended_group fr
9
Si vous avez besoin de quoique ce soit n’hésitez pas à demander à l’accueil.
Pros:

L’accueil et la disponibilité de nos hôtes

2026-04-14 via Nuitee
R
Robert extended_group pl
9
Optymalne miejsce na 1 noc przed rejsem po Ha Long Bay
Pros:

Czystość, wielkość pokoju, widoki

Cons:

Lokalizacja - daleko od centrum, ciężko dostać się do portu pieszo z walizkami (Grab niedostępny jak chcieliśmy zamówić transport na przystań)

2026-04-11 via Nuitee
V
Vincent couple my
10
Pros:

Very welcoming and friendly owner.

2026-04-08 via Nuitee
L
Leire couple es
10
2026-04-07 via Nuitee
C
Celine couple au
9
2026-04-06 via Nuitee
B
Brandi family_with_children cz
10
Pros:

Calm and beautiful. High quality room, facilities, and hotel. Staff were super friendly.

Cons:

Nothing

2026-04-05 via Nuitee
M
Muhammad Imran family_with_children au
9
Good value for money.
Pros:

It was clean and good value for money

Cons:

Front desk was mostly unattended and at times took over 10 minutes for someone to appear.
It is away from the city and from the international ferry pier.

2026-04-05 via Nuitee
V
Victoria VR couple fr
8
Pros:

La chambre était spacieuse et donnait sur la baie d'Ha Long. La salle de bain est de bonne taille. Le petit-déjeuner est varié.

Cons:

Peu d'activité le soir aux environs. Très calme.

2026-04-05 via Nuitee
L
LAURENT couple fr
4
Ne pas dormir à Tuan Chau ! Rien a faire ni à voir !
Pros:

Les chambres sont d’une qualité standard au Vietnam !

Cons:

L’établissement est dans un « no mans land » : pas de commerces, restos, café…. On est coincé dans Tuan Chau : un village fantôme ! 👻

2026-04-04 via Nuitee
M
Marketa extended_group cz
9
Pros:

Very friendly staff and comfortable accomodation, marina location with nice view.

Cons:

Breakfest could be more variable.

2026-04-04 via Nuitee
M
Marc extended_group fr
10
TRES BEL HOTEL. JE RECOMMANDE
Pros:

Tout le personnel a été d'une grande gentillesse, l'établissement était vraiment propre, la chambre tres grande , avec une vue sur le port. vraiment tres bien je recommande fortement, nous avons passe de tres bons moments avant de faire notre croisière

Cons:

TOUT ETAIT PARFAIT

2026-04-03 via Nuitee
P
Paola couple it
8
2026-03-30 via Nuitee