Golden Palm HaLong Hotel

Hotels
8.9 (614 reviews)
Tuan Chau Marina, Ha Long, Quang Ninh A66-67 , Ha Long , vn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great views from the rooms
Cons:
Issues with cleanliness
Limited breakfast options

Categories

Cleanliness
8.1
Some reviews indicated issues with cleanliness, notably mold and pests.
Service
10
Multiple positive comments about staff being helpful and accommodating.
Location
8.6
Useful location for cruises in Ha Long Bay, but noted to be somewhat far from central attractions.
Room Quality
8.6
Rooms generally praised for size and views, but some issues with cleanliness were reported.
Amenities
9.1
Good amenities like water, coffee, tea, and buffet breakfasts were highlighted.
Value for Money
9.1
Generally received as good value for the price, with some minor complaints.
Food and Beverage
8.1
Breakfast variety received criticism; some guests mentioned it was mediocre.
Overall Experience
9.6
Overall positive experiences with a strong likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:22

Property Description

Luxurious Accommodation
Experience a stay like no other at Golden Palm HaLong Hotel, where each room is equipped with modern amenities, a flat-screen TV, and comfortable bedding. Some rooms even feature a private terrace for a breathtaking view of the surroundings.

Gourmet Dining
Indulge in a culinary journey at our on-site restaurant, offering a delectable selection of Seafood and Vietnamese dishes. Savor the flavors of the region while dining in a cozy and inviting atmosphere.

Exciting Activities
From playing mini-golf to exploring the area on bikes, there's never a dull moment at Golden Palm HaLong Hotel. With popular beaches and attractions just a stone's throw away, adventure and relaxation await at every corner.

Book your unforgettable stay at Golden Palm HaLong Hotel now and create memories to last a lifetime.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 10 years old stay for VND 150,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 614 reviews
Cleanliness: 8.1
Service: 10
Location: 8.6
Room Quality: 8.6
Amenities: 9.1
Value for Money: 9.1
Food and Beverage: 8.1
Overall Experience: 9.6
J
joseph • solo_traveller • fr
7
Pros:

La proximité de la marina, la disponibilité à l'accueil et la gentillesse du personnel

Cons:

Rien en particulier

2026-06-27 • via Nuitee
V
Vikash • family_with_children • in
1
very bad experience
Pros:

poor breakfast

Cons:

limited staff no one at reception any time no one pick the phone every time we have to go to room for anything required breakfast time to early bind up poor breakfast before time

2026-06-27 • via Nuitee
J
Javier • extended_group • es
10
2026-06-24 • via Nuitee
S
Stanislav • solo_traveller • gb
10
Very nice and cozy hotel
Pros:

Very nice and cozy hotel

2026-06-19 • via Nuitee
J
Jeffrey Joseph • solo_traveller • gb
7
Short Stay
Pros:

The view from the room and the closeness to the harbour. The staff willing to accommodate us with checking and change of rooms.

Cons:

The first room.

2026-06-17 • via Nuitee
L
Luong • family_with_children • vn
7
2026-06-09 • via Nuitee
M
Miguel • solo_traveller • es
10
2026-05-30 • via Nuitee
S
Schiavone • solo_traveller • it
10
2026-05-27 • via Nuitee
K
Karl-Heinz • extended_group • ae
7
2026-05-25 • via Nuitee
M
Maillot • solo_traveller • re
5
2026-05-23 • via Nuitee
D
Donna • couple • gb
10
Excellent
Pros:

Perfect location for the cruise
Clean bright and large rooms with a great view
Good breakfast
Great value

2026-05-23 • via Nuitee
N
Nasabiah • solo_traveller • re
1
J’ai fait confiance à l’avis des français - toujours très critique. Petit budget.
Pros:

3* Mediocre

Cons:

Tout

2026-05-23 • via Nuitee
P
pierre • solo_traveller • fr
9
Très bien
Pros:

Le calme et la vue sur la baie d’Alon

Cons:

Un peu loin du centre-ville

2026-05-16 • via Nuitee
A
Andrei • solo_traveller • by
10
Pros:

Один из лучших отелей, что мы посетили за много поездок в плане тишины, качества сервиса. После круиза вечером, чтобы не возвращаться в точку отправления на круиз, а продолжить своё путешествие - лучший вариант.

2026-05-15 • via Nuitee
F
Faisal • solo_traveller • sa
10
موظفينه في قمة الأخلاق والمساعده في كل شيء
Pros:

الاستقبال والنظافه والاطلاله

2026-05-15 • via Nuitee
S
Sandra • solo_traveller • fr
7
2026-05-13 • via Nuitee
E
Elisabeth • solo_traveller • ch
10
Pros:

Preis Leistung top, die Managerin organisiert alles, kümmert sich persönlich um die Gäste.Wir hatten Tagesausflug über sie in die Halong Bay gebucht.Sie brachte uns mit ihrem privaten Auto vor den Eingang des Hafens-obwohl dieser gegenüber liegt- gab uns persönlich beim Käpten ab der die Tickets für uns organisierte.Wir wurden während der ganzen Fahrt von einem Crew Mitglied betreut.Wir bekamen im Hotel sogar ein kostenloses Upgrade und durften früher einchecken.Wir waren zuvor in einer Internationalen Hotelkette in Bay Chay untergebracht trotz des ganzen Luxus können diese mit diesem kleinen Hotel nicht mithalten denn das Golden Palm Hotel hat noch die berühmte vietnamesische Gastfreundschaft👍

2026-05-10 • via Nuitee
N
NADIYA • couple • es
8
Bien
Pros:

Ubicación cerca de la playa
Personal muy amable

Cons:

Desayuno no tenía suficiente variedad de comida

2026-05-10 • via Nuitee
T
Tiernan • couple • ie
10
2026-05-09 • via Nuitee
M
Michelle • extended_group • nl
8
Ruime kamer met leuk uitzicht, wel verder weg van de bruisende stad
Pros:

Ruime kamers met mooi uitzicht op het water (vooral vanaf de 3e verdieping). Lekker ontbijtbuffet. Op ongeveer 15 minuten lopen is een strand. Het is 5 minuten lopen van de haven, wat handig is voor als je een boottocht wilt maken.

Cons:

Houd er rekening mee dat er in de directe omgeving van het hotel niet veel restaurants en winkels zijn (de stad is ongeveer 20 minuten met de taxi). Wij kregen in eerste instantie een kamer die stonk naar rook (ondanks roken in de kamers verboden is), maar gelukkig hebben we snel een nieuwe kamer gekregen.

2026-05-08 • via Nuitee