Golden Palm HaLong Hotel

Hotels
8.9 (538 reviews)
Tuan Chau Marina, Ha Long, Quang Ninh A66-67 , Ha Long , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great views from the rooms
Cons:
Issues with cleanliness
Limited breakfast options

Categories

Cleanliness
8.1
Some reviews indicated issues with cleanliness, notably mold and pests.
Service
10
Multiple positive comments about staff being helpful and accommodating.
Location
8.6
Useful location for cruises in Ha Long Bay, but noted to be somewhat far from central attractions.
Room Quality
8.6
Rooms generally praised for size and views, but some issues with cleanliness were reported.
Amenities
9.1
Good amenities like water, coffee, tea, and buffet breakfasts were highlighted.
Value for Money
9.1
Generally received as good value for the price, with some minor complaints.
Food and Beverage
8.1
Breakfast variety received criticism; some guests mentioned it was mediocre.
Overall Experience
9.6
Overall positive experiences with a strong likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:22

Property Description

Luxurious Accommodation
Experience a stay like no other at Golden Palm HaLong Hotel, where each room is equipped with modern amenities, a flat-screen TV, and comfortable bedding. Some rooms even feature a private terrace for a breathtaking view of the surroundings.

Gourmet Dining
Indulge in a culinary journey at our on-site restaurant, offering a delectable selection of Seafood and Vietnamese dishes. Savor the flavors of the region while dining in a cozy and inviting atmosphere.

Exciting Activities
From playing mini-golf to exploring the area on bikes, there's never a dull moment at Golden Palm HaLong Hotel. With popular beaches and attractions just a stone's throw away, adventure and relaxation await at every corner.

Book your unforgettable stay at Golden Palm HaLong Hotel now and create memories to last a lifetime.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 10 years old stay for VND 150,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 538 reviews
Cleanliness: 8.1
Service: 10
Location: 8.6
Room Quality: 8.6
Amenities: 9.1
Value for Money: 9.1
Food and Beverage: 8.1
Overall Experience: 9.6
V
Viktor • couple • de
7
2026-02-09 • via Nuitee
E
Esther • couple • au
10
2026-02-09 • via Nuitee
W
Windzberg • couple • lt
10
Amazing
Pros:

Spacious room with a view

Cons:

Everything was good

2026-01-29 • via Nuitee
M
Mekisic • extended_group • au
10
Pros:

The staff and hotel were excellent, clean and peaceful. It was amazing to see Halong Bay at your windows with boats going in and out of the wharf in the morning and afternoon.

Cons:

The wharf had very few people moving around. There was a lot of incomplete construction and it looked a little like a ghost town, not sure if it was because of low season or if the location is often like this.

2026-01-25 • via Nuitee
V
Vasyl • extended_group • ua
10
2026-01-23 • via Nuitee
M
Matthias • family_with_children • de
7
Gut für eine Nacht.
Pros:

Man hat durch große bodentiefe Panoramafenster einen herrlichen Blick auf die Ha Long Bucht. Die Sauberkeit der Zimmer war gut, jedoch sollte man den für diese Region unvermeidbaren Schimmelbefall in bestimmten Bereichen der Zimmer akzeptieren.

Cons:

Das Frühstück war eher übersichtlich.

2026-01-19 • via Nuitee
T
toonet • couple • fr
8
Pros:

Très bon emplacement si vous devez partir pour une excursion sur la baie.

2026-01-19 • via Nuitee
V
Vinay • extended_group • ae
8
Good Value for Money hotel for short stay
Pros:

The budget friendly hotel was clean, spacious with 2 double beds and friendly staff. The location is en route to Hai Phong airport. So if ur looking for a night stop after visiting Ha Long Bay this is a very good choice. Rooms directly face the Marina, very good view. Good value for money

2026-01-19 • via Nuitee
V
Vytautas • couple • lt
8
If rooms would be more isolated - that would be perfect place to stay
Pros:

Everything was fine with the property - comfortable, great location.

Cons:

The ventilation of the rooms - we are non-smokers and in the hotel smoking is prohibited, but somebody in our floor was smoking all the time. When we arrived and entered to our room for the first time - the feeling was like someone just finished cigarete in the room just before our arrival. We have asked to change the room while we went out for dinner. After we got back the staff said they are sorry, but there are no spare rooms in the hotel and they spoke with our neighbors, that smoking is not allowed in the hotel. We stayed there for one night and we woke up 3 times because of the fumes from the cigarette… I think - they didn’t get punished for smoking…

2026-01-15 • via Nuitee
A
Andrew • couple • au
10
Great stay. Wish we stayed longer
Pros:

Breakfast. Clear good travel advice

2026-01-15 • via Nuitee
D
Dave • solo_traveller • je
8
Pros:

Great view of karsts if book sea view room

Big rooms

Great location for boat tours - just opposite

Cons:

Soundproofing was non existent. Could hear every little sound from other rooms

2026-01-10 • via Nuitee
L
Lisa • solo_traveller • au
8
Pros:

Hospitality was excellent and friendly staff. Nice view of boats coming in.

Cons:

Location not the best in terms of town activities. Limited choices of restaurants in the area for fine dining. Nil shopping opportunities nearby.

2026-01-03 • via Nuitee
M
Michał • solo_traveller • pl
9
2026-01-02 • via Nuitee
I
Ismael • couple • es
10
2026-01-02 • via Nuitee
A
alexa • extended_group • gb
10
Pros:

It was clean, with comfortable rooms and modern facilities. The hotel is well located for a trip to Halong Bay, and the staff were friendly and helpful.

2025-12-31 • via Nuitee
I
irene • extended_group • de
10
Pros:

Es war sehr gut 👍

2025-12-29 • via Nuitee
K
Kalin Simeonov • couple • gb
10
Great stay
Pros:

That was our favourite hotel in Vietnam, everything was super clean and awesome views from the window. Super comfy huge bed. Would definitely come back for longer.

2025-12-26 • via Nuitee
N
Nanny • couple • se
10
2025-12-26 • via Nuitee
V
Valentina • couple • it
9
La struttura è molto pulita e vicina al porto per le principali attività organizzate.
Pros:

Pulizia

Cons:

Nulla

2025-12-25 • via Nuitee
D
Davide • solo_traveller • it
10
Great staying at Halong Bay!!
Pros:

Big and super clean double room, also bathroom was spacious and very clean.
Amazing view.
Great location, 8 minutes walk from the cruise terminal.
Nice staff and very friendly.

Cons:

Breakfast was a bit poor.
Probably I went there at the wrong time (around 6.30/ 7 am), not really sure, but I found Chinese cuisine mainly and nothing else like continental breakfast. Luckily the staff in the kitchen provided me different options (pancake and some fruits). I was expecting a bit more.

2025-12-17 • via Nuitee