Sweet Star Hotel

Hotels
6.8 (193 reviews)
10 & 11, Taman Tandop Utama, Jalan Tandop Utama 1 , Alor Setar , my

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Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Family rooms
Express check-in/check-out
Ironing service
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Large room space
Cons:
Slow internet
No lift
Bad service
Weak air conditioning

Categories

Cleanliness
7.1
Clean and friendly staff.
Service
5.57
Bad service regarding room availability at check-in.
Location
8.1
Standard quality for this hotel tier.
Room Quality
6.56
Large room space but some concerns reported.
Amenities
6.09
Some amenities like the toilet door are lacking.
Value for Money
7.55
Good value but experience varies.
Food and Beverage
6.9
Standard quality for this hotel tier.
Overall Experience
6.57
Mixed experience with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:56

Property Description

Convenient Amenities

Comfortable Rooms

Central Location

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6.8
Based on 193 reviews
Cleanliness: 7.1
Service: 5.57
Location: 8.1
Room Quality: 6.56
Amenities: 6.09
Value for Money: 7.55
Food and Beverage: 6.9
Overall Experience: 6.57
F
Fyza • couple • my
5
2026-01-04 • via Nuitee
A
Abu • couple • my
9
Clean, friendly staff...Internet slow for digi but ik for u mobile.
Pros:

Ckean ,friendly staff

Cons:

Takde lift

2025-12-31 • via Nuitee
V
VISALAN • couple • my
10
2025-12-31 • via Nuitee
S
Shahrul • extended_group • my
10
2025-12-30 • via Nuitee
N
Noorra • extended_group • my
9
2025-12-25 • via Nuitee
M
Mohan Rao • couple • my
6
2025-12-22 • via Nuitee
A
Ahmad Farhan • couple • my
10
2025-12-14 • via Nuitee
A
Ahmad Farhan • family_with_children • my
10
2025-12-14 • via Nuitee
A
Ahmad Farhan • couple • my
10
2025-12-14 • via Nuitee
F
Farouq • extended_group • my
10
2025-10-20 • via Nuitee
R
rahayu • extended_group • my
6
Pros:

bilik luas

Cons:

boking bilik family bwk org tua dpt paling atas,xde lif..

2025-10-20 • via Nuitee
N
Noor Adillah • family_with_children • my
6
2025-10-19 • via Nuitee
A
Adibah Khair • family_with_children • my
7
Save money to check in.
Pros:

The wardrobe is available.

Cons:

The toilet door too tight to open.

2025-10-10 • via Nuitee
C
Cik • couple • my
8
2025-09-17 • via Nuitee
A
Amira Ilani • couple • my
1
Bad service for this hotel
Pros:

Nothing

Cons:

Saya book dalam application booking and dah bayar dan pilih bilik mana. Tapi time check in boleh pulak dia cakap bilik yang saya booking takde dalam sistem. Then dia bagi bilik lain. Kalau fikir logik kalau betul bilik yang saya booking takde dalam sistem, mesti saya kena bayar baru untuk bilik lain. Ni tak, duit tak perlu bayar lain tapi bilik dapat yang lain. Lain kali bagi bilik yang orang dah booking bukan suka hatj nak bagi bilik mana mana . Ada sebab kenapa orang pilih bilik yang dua katil

2025-09-17 • via Nuitee
D
dayana • family_with_children • my
6
2025-09-15 • via Nuitee
K
KPM-Guru • extended_group • my
5
2025-09-14 • via Nuitee
A
Adikkm • couple • my
8
Cons:

Aircond..x kuat..(kurang sejuk..

2025-09-12 • via Nuitee
M
MOHD HAFES • family_with_children • my
7
Pros:

Large room space

Cons:

The electricity supply is always interrupted.

2025-09-04 • via Nuitee
R
RAHIM • couple • my
9
2025-08-23 • via Nuitee