Calimera Sunpark Alanya - Former Sunpark Garden Hotel

Golnush and Aisha turhan , samet are the guest relations and manager. They were fantastic and very helpful and settled all of our needs. I would highly recommend coming to this hotel as the facilities are amazing. Food fab. And great for all the family kids big and small. I will definitely come back again. Should be 5 star.

Love the hotel. Been coming here for 10 years. The staff is so nice and great animation team, Muhammed is doing a great job with the activities for kids and adults.
It’s a family hotel I will recommend, and continue to visit. It’s our second home.

A lovely family hotel with everything you need for a relaxing family holiday. The spa, in particular, is absolutely fantastic; whether you have a specific issue or just want to unwind, this is the place to book an appointment. The prices are low, yet the level of professionalism is very high. I would definitely recommend it if you want to do something good for yourself and your body.

I just came back on 29th August my husband and 2 boys. Overall the hotel is very well kept and clean. The cleaners where very friendly and polite and did a good job cleaning the room.

The pools where good although I didn't see any towels being removed when people didn't have any belongs there and they hadn't been for 2 hours kept 5 beds. We where there after breakfast and had to share a bed between 4 of us. I do think by slide pool there could be room for more beds near the bar.

Food was nice but slow service when ordered waited 40mins, then again it also happened. Staff where very apologetic and they are really nice.

Very welcoming hotel and it is bit further out from things then I thought but a taxi was cheap enough to use.

Overall we had a lovely holiday .

The hotel is absolutely beautiful, and the staff are incredibly kind and do their jobs very well. A special mention to Mohammed — he always takes the time to talk to you and is such a friendly, caring and talkative person. He really makes a great impression and makes your holiday even better. 🙌🙌🙌

Thank you for the amazing service🌞🌞

Hotel was great because of Muhammed he is really such a worker he made everyone smile he was fixing everything for us

Cleanliness is good they are putting their maximum effort in trying to make it a good place for everyone. The animation team is focusing on giving everyone a good time. The rooms Are good and they have an easy check in and out solution. The atmosphere is very positive and the area around is good. Could’ve changed the start of music from 10 to 10.30. Location is very central. A bit far to get to the beach. But they have transfer to sister hotel which is at the beach. So no problem with transport. All aspects combined the value you pay for is shown throughout your entire journey. As I said the animation team and as a father with kids on this trip. Feel very comfortable with them. And their focus on giving the kids a good time and keeping them entertained. Well done Muhammed and Aikan

The hotel has a lovely atmosphere and offers activities every day, which is a nice touch. My first impression when arriving was that it felt very modern and cosy. We had booked a private transfer from the airport to the hotel that unfortunately didn’t show up, although this wasn’t the hotel’s fault.

The staff were friendly and welcoming, although at times they seemed a little overwhelmed, which occasionally made the service feel slow. Our room was clean, spacious, and a good size compared to some other hotels we’ve stayed in. The common areas were also well-maintained, although the tables and stools in the dining areas could do with an upgrade as some felt a little wobbly.

Everything was within walking distance, and it only took around 15 minutes to get to Atatürk. Overall, I think the hotel is worth visiting. One thing to keep in mind is that if you don’t have an all-inclusive package and order lunch, the food can take quite a while to arrive (around 30 minutes in our experience), and dishes may be brought out separately, which was frustrating when trying to eat together as a family.

The atmosphere throughout our stay was great, and I would happily return. I do wish the pool was open later more often. There was one evening when it stayed open late, but we weren’t informed about the day’s activities, which was disappointing.

The noise levels were generally fine, with the only issue being our upstairs neighbours, who I believe had children and could be quite loud at times, even late in the evening.

I would recommend this hotel, particularly if you choose the all-inclusive option, as it would make dining much more convenient and allow you to eat whenever you’re hungry without having to wait for ordered meals. Despite a few minor issues, we had an enjoyable stay and would definitely consider coming back.

Lovely hotel and all the staff were amazing - hats off to them working all day in this heat. Mohamed from the animation team was really welcoming and friendly and amazing with the whole family.
Abdulah in the pool bar and the lifeguard, Ozan were fab. All the staff couldn’t do enough for us.
The food was lovely and plenty of choice if you want something different every day.
The rooms were lovely and clean. The facilities were spot on.

Excellent hotel, staff are amazing especially Muhammed from the animation team and Abdullah from the pool bar! Always smiling and very welcoming!! Lifeguard Ozan does a fantastic job keeping everyone safe at the pool!! Can’t wait to return next year!!

Calimera has been renovated according to its slightly CGI type promotional images. You can tell it was once a dated hotel but its current aesthetic is modern, fun and clean. Our room was clean and surprisingly had a kitchenette with cupboards, sink and microwave. However on arrival there was no tea and coffee provisions and whilst we had plenty of pool towels provided in the room, we only had one set of white towels. I’m not sure if we and the housekeeping staff were on the same page throughout our stay. What we found a wonderful surprise was the new kids club which has been kitted out well. What was an immediate downside was that no kids were enrolling on the kids club each day so our daughter (who we chose the hotel for) could not enjoy herself at all. We felt sorry for the kids club staff as they clearly wanted to do stuff but couldn’t. We established that we were the only family there on an all inclusive and kids club was extra for everyone else so weren’t bothering when the pools and slides were such a pool. And they were great! Renovated splash pool was lovely, plenty of things going on in main pool and extra slide pool was a great place to spend the afternoon. It included pre school slides which meant our 5 year old could chose which level of slides she wanted to explore. We also chose this hotel due to the free beach shuttle service to their sister hotel. We didn’t realise until the day of going that this is an ADULT ONLY hotel where children were only allowed in certain areas. We were annoyed but happy to accept that, only when we got to the hotel and wanted lunch none of the staff told us the correct information regarding our child which meant that half way through lunch we were informed we were sitting where our daughter wasn’t allowed and after being directed to the toilet inside for her, my husband was promptly marched out and shown to go elsewhere. This did not make Daddy a happy holiday maker. He felt that information throughout the hotels was too hard to come by with any accuracy. However, Calimera staff on hearing our grievances were quick to respond in a helpful way. The Hamman was very traditional in that it was dominated by male staff and had the air of all being very casual. This did not sit well with Mummy! Mummy likes a happy kid in kids club whilst she relaxes in a spa. I had forgotten how unrelaxing Turkish hammans were. But if your after that closer to god body treatment then this hamman is for you. Also my male masseuse did do a great massage, I just perhaps hasn’t prepared my expectations well. Would we go back? I think I’d take a group of my girlfriends there with our kids knowing we could natter whilst they played together - but mumma and papa need to find a more relaxing hotel to stay at. Ps - poolside beds get saved fast.

The hotel is very nice thanks to every body , Golnush merve yasmin they are so lovely

Perfect location for exploring and experiencing Alanya.
Muhammad was amazing with the entertainment and all staff could not do enough for you.
There is always something going on through the day from water polo to water flumes.
Room are clean and beds are comfy. The hotel has a great atmosphere that make you feel relaxed and welcome.

I would highly recommend this hotel to anyone looking great family location.

Had a lovely time at Calimera, the hotel was nice and clean and the people were lovely. A good variety of food and swimming pools were clean with slides on one and kids pool with activities. Would defo recommend

We recently stayed at this hotel for 14 nights as a family of four (2 adults, a 6-year-old and a 2-year-old) and overall had a very enjoyable holiday. I would rate the experience 4/5 stars.

The standout feature of this hotel is undoubtedly the staff, who deserve 5/5. Almost everyone we encountered was friendly, attentive, hardworking and genuinely seemed happy to help. The entertainment team, especially Aykan, Mohammed and Eysa, were fantastic. They worked tirelessly from morning until night and played a huge part in making our holiday fun and memorable. The only improvement I would suggest is expanding the entertainment team by at least three more staff members to allow for proper rotation of days off while ensuring there are always activities available for guests.

The bar staff, including Atalay, Ali, Abdullah, Adem and Bilal, were excellent throughout our stay. They kept service running quickly and efficiently, always with a positive and upbeat attitude despite being consistently busy.

One of our favourite memories from the holiday involved one of the servers, Hassan. One morning, while I was playing in the pool with my son and his water pistols, we accidentally sprayed Hassan as he was passing by. Rather than being annoyed, he returned a few moments later with another member of staff and water pistols of their own, and they joined in a water fight with my son. It was such a funny and unexpected moment that had everyone laughing. The fact that the staff took the time to create these special interactions is what made our stay so memorable and really highlights the friendly, family-focused atmosphere throughout the hotel.

Food quality was generally very good. The lunch and dinner buffets offered plenty of variety, with some meals better than others, but there was always something enjoyable to choose from. The BBQ experience was outstanding and absolutely worth the additional cost, creating a memorable evening for our family. The à la carte options were also excellent and provided a great alternative when we wanted something different from the buffet or were looking for food between buffet service times. Special mention should go to Chef Bozhkov and Apo, who were fantastic.
The main area where food fell short was breakfast. The selection was quite limited and repetitive, and many items were often not ready when breakfast service began. The children's breakfast buffet was particularly confusing, with options such as cooked green beans, broccoli, chips and chicken nuggets available at 7:30am, which were not appealing breakfast choices for our children. A wider range of traditional breakfast options for both adults and children would make a significant difference.

The hotel has two main swimming pool areas, both with attached baby pools, which is great for families. However, there was only one lifeguard covering all pool areas. While he was excellent and worked very hard, it is unrealistic to expect one person to supervise multiple pools, maintain safety standards and still have adequate breaks. Additional lifeguards should be employed as a priority.
The reception team, particularly Kubra and Omar, were warm, welcoming and wonderful with children. Our oldest son loved spending time in the reception area because of the calm atmosphere and air conditioning, and the staff always made him feel welcome.
The restaurant staff, cleaners and grounds maintenance team also deserve recognition. They were consistently cheerful, polite and hardworking, helping to keep the hotel clean and running smoothly.

The on-site spa was another highlight of our stay. We booked the Turkish bath experience and thoroughly enjoyed it. The facilities were clean, relaxing and well maintained, and the spa staff were incredibly friendly, professional and welcoming throughout. It was a wonderful way to unwind and added an extra touch of luxury to our holiday. I would definitely recommend it to other guests looking to treat themselves during their stay.

The most important improvement would be installing a secure keypad or card-access gate at the hotel entrance. During our stay, we witnessed several occasions where people who did not appear to be hotel guests were able to enter the grounds without being challenged. We also frequently saw children wandering or running towards the road outside, which is quite busy even though it is a side street. For a family-focused hotel, this presents both a security and safety concern. Improving access control at the entrance would help guests feel more secure and provide parents with greater peace of mind.

Around the pools, loose tiles should be repaired and, as mentioned, more lifeguards should be employed.

Finally, it would be beneficial to create an air-conditioned space specifically for children and families during the evenings. While the lobby is comfortable and welcoming, it is not really suitable for larger groups of children and is located close to guest rooms, which may disturb other visitors.

Overall, we had a wonderful family holiday thanks to the incredible staff, good food and drink options and family-friendly atmosphere. With some improvements to safety, breakfast offerings and family facilities, this hotel could easily become a 5-star experience.

After having bad experience at another hotel, we came to Calimer an and were greeted by the staff politely and very welcoming. Our stay here was exceptional and enjoyable. The staff were lovely and welcoming and always there to help out. Food was lovely and plenty of things for the kids to do. Merve and the other animation staff were the best we have seen so far than any other hotel. Will come back and defo recommend

Its a nice hotel. Muhammed is very good person . Eren is a good guy

The hotel is beautiful they have 2 amazing pool there is a night show really awesome for kids the workers are really great and friendly Merve has helped us a lot she’s always have a smile on her face