Heaven Villa Hotel Nha Trang

Hotels
7.6 (6 reviews)
D16-31 03-04 Hung Thinh City , Cam Ranh , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Cons:
Poor service
Lacked responsibility
Unprepared for guests

Categories

Cleanliness
5
The hotel was closed upon arrival, indicating poor cleanliness and readiness.
Service
6
Staff showed lack of responsibility by not preparing for the arrival.
Location
9
The hotel is in a convenient location, however, the experience was negatively impacted by poor service.
Room Quality
8
Not applicable, as the room was never accessed due to the booking issue.
Amenities
8
Not applicable, as the hotel was never accessed.
Value for Money
6
Given the lack of service and closure, value for money is perceived as low.
Food and Beverage
8
Not applicable, as the hotel was never accessed.
Overall Experience
6
Overall experience was disappointing due to the lack of service and failure to honor the reservation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:06

Property Description

Luxurious Beachfront Accommodation:
Heaven Villa Hotel Nha Trang offers a delightful 3-star stay in Cam Ranh with a garden, shared lounge, and terrace, all facing the beachfront. The air-conditioned rooms are elegantly furnished with modern amenities like a flat-screen TV, minibar, and private bathroom, ensuring a comfortable stay.

Convenient Facilities and Services:
Enjoy the convenience of a concierge service, tour desk, and free WiFi throughout the property. Guests can also benefit from the shared kitchen, room service, and currency exchange. The multilingual staff at the reception are always ready to assist in Mandarin, English, Russian, and Vietnamese.

Exciting Activities and Nearby Attractions:
Explore the area with bike or car hire services available at the hotel, or indulge in fishing near the property. Don't miss the nearby Bai Dai Beach and 100 Egg Mud Bath for a memorable experience.

Book now for an unforgettable beachfront retreat at Heaven Villa Hotel Nha Trang!

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for VND 100,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 6 reviews
Cleanliness: 5
Service: 6
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 6
Food and Beverage: 8
Overall Experience: 6
P
Pavel • family_with_children • vn
10
2025-09-28 • via Nuitee
T
THI THU HUONG • extended_group • vn
10
2025-09-01 • via Nuitee
E
ELENA • family_with_children • ru
1
Остались ночью без жилья
Pros:

Ничего! Нас там просто не ждали.

Cons:

Итак, по порядку. Отель нам был необходим только на одну ночь, так как прилетали поздно. Заранее связались с отелем, сообщили, что авиарейс ночной. Нас заверили, что будут ждать. Прилетели ночью взяли такси, поехали. Подъехали к отелю, он закрыт. Стали звонить, никто не отвечает. Очень долго звонили, трубку наконец взяли и ответили, что никто номер не бронировал, они ничего не готовили. Вот это был сюрприз! С пятилетним ребёнком ночью мотаться по городу и искать другой отель.
Я впервые попала в такую ситуацию. Считаю, что сотрудники отеля поступили крайне безответственно. Никому не посоветую данный отель.

2025-07-01 • via Nuitee
N
Nguyen • family with young children • vn
10
Best place to hind from crowded, not too far from beach, highly suggest if you have private car or motorbike
Pros:

Extremely clean facility, very supportive and hospitality hostress, quiet place with many tree and birds singing, perfect for family and ppl who want to avoid crowded town center. Around 600 meters away from the beach

Cons:

A little away from any shopping and restaurants but still can find little groceries shop around

2024-06-10 • via Nuitee
P
Paula • family with young children • nl
6
Pleasant
Cons:

We ordered a junior suite, but received a little room with no outside. When we told her that this was not what we booked, she laughs and said that that is true.........
In the evening we had no warm water.

2024-02-14 • via Nuitee
S
Solvita • review category business travellers • lv
8
Very good
2024-01-10 • via Nuitee