Diplomat ApartHotel

Hotels
8.2 (29 reviews)
Zhylianskaya Street 59 , Kyiv , ua

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Massage services
See all facilities

Review Highlights

Pros:
Spacious room
Great location
Friendly staff
Cons:
Poor service
Issues with heating and AC
Language barrier with staff

Categories

Cleanliness
7.15
Issues with cleanliness mentioned; overall quality should be improved.
Service
7.65
Service was noted as lacking, with mixed experiences.
Location
9.15
Convenient and safe location, close to metro and city center.
Room Quality
8.65
Rooms described as big, comfortable with necessary amenities.
Amenities
8.15
Basic amenities available; suggestions for improvement noted.
Value for Money
8.15
Good value considering the size and location of the rooms.
Food and Beverage
8.35
No specific mentions about food and beverage; average quality expected.
Overall Experience
8.35
Overall experience aligns with target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:44

Property Description

Convenient Location in Kyiv

Luxurious Rooms with City Views

Family-Friendly Amenities

Experience the perfect stay at Diplomat ApartHotel in Kyiv. Indulge in our luxurious rooms offering stunning city views. Enjoy our convenient location near major attractions and public transportation. With a children's playground and attentive service, we cater to families looking for a comfortable stay. Book now and create unforgettable memories at Diplomat ApartHotel.

Important information:

Lavinia is closed from Thu 14 Nov 2024 until Tue 31 Dec 2024
Guests are required to show a passport upon check-in. Full amount should be paid upon arrival.

Cleaning service is available upon request and at surcharge.

Guests under 18 years are requested to have a notarised power of attorney from one of the parents allowing them the stay at the property or should be accompanied by adults.

Please note that the late check-in is available upon request. Please contact the property directly for more details.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 29 reviews
Cleanliness: 7.15
Service: 7.65
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.35
Overall Experience: 8.35
V
Volodymyr • solo_traveller • ua
3
Pros:

Великий номер та є зручності.

Cons:

Немає консьєржа, якась людина приходить та бере гроші і все толком не знаючи рідної мови. Обслуговування погане, опалення не було, кондиціонер на тепло не працював, хоча обіцяли що все працює. Написи в номері на російській. Не рекомендую.

2025-10-01 • via Nuitee
O
Oleksandr • solo_traveller • ua
9
2025-09-29 • via Nuitee
J
Jekaterina • solo_traveller • lt
9
Puiki vieta patogiai ir saugiai apsistoti komandiruotės metu
Pros:

Patogi vieta, tarp 2 metro stotelių, peščiomis iki centro 30 min. Daug kavinių ir parduotuvių aplinkui. Netoli stotis. Didelis patogus kambaris su visa reikalinga ilgesniam gyvenimui įranga. Saugu, rakinamas kiemas. Malonus ir dėmesingas personalas. Požeminis parkingas kuris naudojamas kaip slėptuve. Šiukšles surenkamos pagal prašymą.

Cons:

Galėtų būti daugiau valymo priemonių savarankiškai švarą palaikyti.

2025-09-29 • via Nuitee
Лукашова • solo_traveller • ua
10
Pros:

Все добре. Є все потрібне для комфортного проживання, мікрохвильова піч, холодильник, меблі, кухня з посудом, зручне велике, комфортне ліжко!

2025-09-14 • via Nuitee
A
Alex Koifman • family_with_children • ua
9
2025-08-19 • via Nuitee
Эдуард • extended_group • ua
9
2025-08-12 • via Nuitee
N
Natali2100 • couple • ua
5
2025-07-30 • via Nuitee
M
Mykhailo • solo_traveller • ua
8
2025-07-27 • via Nuitee
A
Antony • solo_traveller • us
8
See above
Pros:

Location

Cons:

No bathroom fan, one AC unit not working, check in uncomforatble

2025-07-27 • via Nuitee
E
Elena • solo traveller • ua
10
Exceptional
2025-02-13 • via Nuitee
D
Denys • family with young children • ua
10
Exceptional
2025-01-25 • via Nuitee
O
Oleg • family with young children • ua
8
Very good
2024-12-07 • via Nuitee
S
Svitlana • review category business travellers • ua
8
Very good
2024-11-10 • via Nuitee
D
Dmytro • family with young children • fr
9
Superb
2024-08-29 • via Nuitee
Голобородько • young couple • ua
8
Very good
2024-07-21 • via Nuitee
E
Elmārs • solo traveller • lv
8
Very good
2024-06-17 • via Nuitee
O
Oleg • review category business travellers • ua
10
Exceptional
2024-04-30 • via Nuitee
T
Terrance • solo traveller • ua
5
Passable
Pros:

There were no problems after I was able to find the manager to show me my room.

Cons:

There is no registration desk; instead a security guard for the building. I should have realized this when I booked an Apart-hotel. Oops!) The hotel manager, once we found him, speaks no English, but assisted me well. If not for a friend who helped me, I think it would have taken far longer than twenty minutes to get to the hotel part of the building or find a manager.

2024-04-18 • via Nuitee
V
Vita • young couple • de
5
Passable
2024-03-04 • via Nuitee
D
Daria • review category business travellers • lt
9
Superb
2024-02-19 • via Nuitee