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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Non-smoking throughout
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Allergy-free room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Covered parking
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Bicycle-friendly property
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Charcoal grill
Review Highlights
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Property Description
Modern Comforts and Exceptional Service
Luxurious Accommodation: The Luxe Hotel Châu Đốc offers air-conditioned rooms with free WiFi and private bathrooms, ensuring a comfortable stay for guests.
Convenient Amenities: Guests can enjoy the convenience of a terrace, bike hire to explore the area, and free private parking during their stay at the 3-star hotel.
Personalized Assistance: With staff fluent in English and Vietnamese available 24/7 at the front desk, guests can expect attentive and helpful service throughout their visit.
Experience luxury and convenience at The Luxe Hotel Châu Đốc. Book now for an unforgettable stay!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
all good, just the AC, quite noisy or not cool enough.
Nv nhiệt tình, ks cho nhận phòng sớm không tính thêm phí
The sewage smell from shower was so strong that we kept the door closed to stop it spread to the room.
Personnel accueillant. Chambre très propre. L'hôtesse du matin s'est chargée de faire laver mon linge en quelques heures. Très bon emplacement calme.
Seul petit bémol. Le matin l'eau n'est pas très chaude (panneaux solaires)
Everything, quiet location, easy to go around with motorbikes, staffs are helpful , room very clean and big space compared to similar hotels
Nothing
Very clean and modern looking hotel. It’s clear management cares about maintenance. And the staff was very professional and generous. They regularly asked if I wanted my room cleaned. Laundry service was also very quick and effortless. Overall quite impressed and would recommend to anyone staying in the Chau Doc area.
Excellent experience with the receptionist who helped us with travel arrangements the following day and help get us aquainted to Vietnam as was our first day in the country. She really went out of her way and made us feel welcome thank you.
The hotel is half way between Chau Doc market and Nui Sam. It’s connected to a store that sells electronics and faces the Main Street so feels safe. It was a little noisy on a Saturday night as there was a wedding across the street. The room is fairly clean but not well constructed so doesn’t loôk like a 3 star hotel. The staff is friendly.
The hotel was great, with a good hot shower, and the room was exceptionally clean. While staying there I had clothes that needed washing and the hotel staff got the job done, in 2 hours, for a reasonable fee. The location is about halfway between Chau Doc market and Mount Sam. It was easy to get to and from, at a reasonable rate by motorcycle taxi. The only downside is that it is far away from any restaurants, which are near Chau Doc or Mt. Sam.
The staff was exceptional. They accidentally took more money but returned it later to our room. The room was very spacious.
The bathroom didn't have a hand bidet. The room vas covered in gecko droppings. Bit too far from town
Its far away from everythings
The staff were super helpful, calling for an early morning taxi for us to get the boat to Phnom Penh. Our room was really comfortable, everything works well!
Highly recommended.
Very clean! Lovely staff - helped us get a taxi to dinner.
We had a kettle but no coffee - and the bed was rock hard
It is a beautiful and recent hotel and everything was clean. The girl at the reception was lovely, she gave great advice for a restaurant and even booked a taxi to take me there. She was very helpful and did very well to overcome the language barrier.
The only negative part is the location of the hotel which is more than 3 kms from the city centre.
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