Holiday Suites Al Azizia

Hotels
8.4 (1360 reviews)
8324, Masjid Ash Shaikh Bin Baz , Makkah , sa

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful rooms
Good breakfast
Great location
Excellent individual staff service
Cons:
Poor cleaning service
Lack of staff
Service issues
Uncomfortable beds

Categories

Cleanliness
6.9
Multiple reviews highlighted poor cleaning service, resulting in unpleasant odors.
Service
7.9
Staff received criticism for poor service and communication but some positive mentions about individual staff members.
Location
8.9
Centrally located, close to amenities, though a bit far from the main religious site.
Room Quality
8.4
Rooms were noted to be beautiful but some comments mentioned uncomfortable beds.
Amenities
8.9
Well-equipped with ample elevators and hotel supplies.
Value for Money
8.4
Prices were considered reasonable for the services offered.
Food and Beverage
8.4
Breakfast buffet received positive feedback but there were issues with requested items not being delivered.
Overall Experience
9.4
Generally positive feedback despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:05

Property Description

Luxurious Accommodation:
Featuring family rooms and a terrace, ensuring a comfortable stay for all guests.

Wellness Facilities:
Enjoy a relaxing experience at the hot spring bath and sauna in the wellness area.

Convenient Location:
Just 5 km from Abraj Al Bait and offering free private parking, making travel hassle-free.

Book your stay at Holiday Suites Al Aziziah for a memorable experience!

Important information:

Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest, and the same card must be presented for verification upon check-in along with the ID (passport or national ID).

If the guest staying is not the cardholder or if the credit card used cannot be produced at the time of check-in, the guest must provide alternate payment arrangements.

For Ramadan 18th February 2026 through 18th March 2026, the standard check-in time is after 16:00 hrs. And the standard check-out time is before 12:00 hrs. For the Ramadan period.

Please note that for the month of Ramadan, breakfast will be served as IFTAR.

Please note that dinner will be served as Sahour.

Parking is subject to availability due to limited spaces.

Breakfast/IFTAR (is 140 SAR + taxes per night per person)

SAHOUR (is 105 + taxes per night per person)

Children Rate Policies will apply in the month of Ramadan as below:

Accommodations Policy:

Children 6 and under can stay for free till 10 years. Sharing a room with parents

Children from 11 years old can stay for SAR 150.00 per child per night as an extra bed.

Supplement

Meals Children Policy

Children up to 6-year-old free room and meals – Children from 7 to 12-year-old free room and 50% discount on meals, with a maximum of one Child in the rooms & two children for the suites.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1360 reviews
Cleanliness: 6.9
Service: 7.9
Location: 8.9
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 9.4
محمد • family_with_children • sa
6
2026-05-09 • via Nuitee
A
abdulaziz • solo_traveller • sa
10
2026-05-09 • via Nuitee
محمد • family_with_children • sa
5
2026-05-09 • via Nuitee
H
Humam • couple • sa
10
Pros:

I would like to express my sincere thanks to the hotel staff, especially the duty manager Mahmoud, and the staff members Shaimaa and Khawla. Their professionalism, kindness, and excellent service made our stay very comfortable and enjoyable. Highly appreciated

2026-05-09 • via Nuitee
محمد • couple • sa
9
2026-05-09 • via Nuitee
يحي • couple • sa
7
2026-05-08 • via Nuitee
F
Fahad • couple • sa
8
2026-05-08 • via Nuitee
A
ABDUL RHMAN • couple • sa
8
رائعه
2026-05-07 • via Nuitee
V
VIPXVIP • solo_traveller • sa
7
Pros:

الغرف واسعه المصاعد متوفره فيه عزل ما تسمع اي ازعاج

Cons:

الموقع عدم وجود باصات ترددي.

2026-05-07 • via Nuitee
T
tamim • solo_traveller • om
8
فندق مناسب
Pros:

موقع الفندق في العزيزيه بالقرب من الخدمات مطاعم ومقاهي وصراف وسوبر ماركت

Cons:

لم يتم إشعارنا بعدم توفر خدمة النقل للحرم في تلك الفترة مما عانينا من استخدام التاكسي، وضيق مساحة الغرفة مقارنة بما ذكر في الموقع، وتنوع الافطار الآسيوي، ووجود روائح في المفارش زيوت هندية

2026-05-07 • via Nuitee
M
Mashael Abdullah • solo_traveller • sa
8
2026-05-07 • via Nuitee
M
mitib • couple • sa
6
مقبولة
Pros:

موقعة خدمة النقل من والى الحرم الاستقبال

Cons:

موظفي خدمة تنظيف الغرف لاحياة لمن تنادي

2026-05-06 • via Nuitee
M
Musaad • extended_group • ae
10
Pros:

I love the location very near from Makkah

2026-05-06 • via Nuitee
J
Jood • family_with_children • sa
10
جداً جميلة ونظيفة
Pros:

جداً جميل ونظيف ومتعاونين

Cons:

لايوجد الحمدلله

2026-05-05 • via Nuitee
عبدالرحمن • extended_group • sa
6
مكان جميل لكن خدمه ماش
Pros:

المكان مرتب وقريب من الحرم

Cons:

نفسية العمال يعاملك بطرف خشمه الاجانب
والاستقبال تدق الف مره ما يردون
كذلك اخذت صاله فيها كنب وسرير بنفس الوقت السرير مصدي وفيه بقعة استفراغ او دم

2026-05-05 • via Nuitee
M
Mana • solo_traveller • sa
10
2026-05-04 • via Nuitee
M
Mubarak • couple • mm
7
2026-05-04 • via Nuitee
H
Hessa • extended_group • sa
10
2026-05-04 • via Nuitee
A
abdulrahman • extended_group • sa
10
الف شكر لتعاون موظفه الاستقبال
Pros:

ممتاز

Cons:

بعده عن الحرم ومواقف السيارات

2026-05-04 • via Nuitee
K
Khalid • extended_group • kw
9
رائعة
Pros:

كل شيء كان ممتاز بداية بالموظفين و الغرف و المرافق

Cons:

مواقف السيارات كانت ممتلئة ، و هناك بطء بالمصاعد

2026-05-04 • via Nuitee