Emaar Elite Hotel

Hotels
8.2 (4158 reviews)
Ajyad Street 6309 , Makkah , sa

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Noisy environment
Poor breakfast quality
Accessibility issues

Categories

Cleanliness
8.2
Several reviews praised the cleanliness but mentioned some issues affecting the overall comfort.
Service
9.2
Numerous guests noted the friendliness and helpfulness of the staff.
Location
7.7
The location is convenient but has accessibility issues, particularly due to the steep walk.
Room Quality
8.7
Guests found the rooms to be clean and well-furnished.
Amenities
8.7
Amenities were generally considered satisfactory with good facilities.
Value for Money
8.2
The hotel offers good value, particularly in relation to price.
Food and Beverage
6.7
Breakfast options were highly criticized by several guests.
Overall Experience
8.2
Overall, guests had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:54

Property Description

Luxurious Accommodation Near Masjid Al Haram

Modern Amenities: Emaar Elite Hotel offers comfortable rooms with air conditioning, flat-screen TV, and free WiFi. Guests can enjoy the convenience of a fridge, kettle, and free toiletries in each room.

Convenience at Your Fingertips: With a 24-hour front desk, concierge service, and shuttle arrangements, your stay at Emaar Elite Hotel is hassle-free and enjoyable. The staff is dedicated to ensuring a pleasant experience for all guests.

Prime Location: Situated near Masjid Al Haram and other key attractions, including Zamzam Well, the hotel provides easy access to significant landmarks. Book your stay now for a memorable experience in Makkah.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 4158 reviews
Cleanliness: 8.2
Service: 9.2
Location: 7.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 8.2
W
Wegdan • couple • sa
8
2026-05-09 • via Nuitee
A
Ali Elraei • family_with_children • sa
8
2026-05-08 • via Nuitee
B
babaoğlu • solo_traveller • tr
10
Pros:

Herşey çok guzeldi

2026-05-05 • via Nuitee
S
Sameh • solo_traveller • eg
7
2026-05-03 • via Nuitee
احمد • extended_group • sa
9
2026-05-03 • via Nuitee
M
Mohammad • solo_traveller • sa
8
2026-04-30 • via Nuitee
عبدالرحمن • extended_group • sa
7
2026-04-28 • via Nuitee
M
Muhammad Haseeb • solo_traveller • pk
9
Pros:

Staff was really Good & Cooperative.

Cons:

A bit far from Haram from Walking Point of view.

2026-04-27 • via Nuitee
M
mzaouakk • solo_traveller • ma
10
2026-04-26 • via Nuitee
H
Hafiz Muhammad • solo_traveller • pk
6
2026-04-26 • via Nuitee
A
Aliyu • extended_group • ng
9
2026-04-26 • via Nuitee
ماجد • family_with_children • sa
1
2026-04-24 • via Nuitee
سليمان • solo_traveller • sa
10
2026-04-23 • via Nuitee
N
Nuha • family_with_children • gb
6
Pros:

Overall, my stay at the hotel was good. The rooms and facilities were clean, and housekeeping was quick and efficient. I also appreciated that the hotel allowed us to check in early, which was helpful after travelling.
hese issues affected the comfort of the stay.

Cons:

However, there were several issues during the stay. The breakfast options were limited and did not suit European preferences, as most of the food was salad-based and not very enjoyable. The Wi-Fi stopped working for about a day and a half. Although this may have been due to a network issue, the hotel should have resolved it sooner or provided an alternative.

There was no room service available, which made it difficult to eat comfortably in the room. The elevators had continuous speaking advertisements, which were quite annoying, especially after long and tiring days during Umrah. The air conditioning was also not cold enough, which made the room uncomfortable at times.

In addition, there was no shuttle or bus service to the Haram. This may have been due to the timing before Hajj season, but it should have been clearly mentioned in advance. The walk to the Haram also includes a steep road, which can be difficult, especially in hot weather.

Overall, while there were some positive points, t

2026-04-22 • via Nuitee
N
Nazirah • solo_traveller • my
2
Not recommended.
Pros:

Shuttle bus to haram, decent breakfast.

Cons:

The reception staff was very slow in handling the check-in process. She was busy talking to other staff while assisting me, and it took about 15 minutes to complete everything. She also lacked knowledge about the shuttle bus route—she was unable to confirm the pickup location or even the color of the bus, repeatedly saying she did not know.

Additionally, although my rooms were designated as non-smoking, there was a strong smell of smoke, which caused me a headache. You can still hear traffic noise even when the window is fully closed.

The hotel is rated 1 star under google review and 3 stars with booking.com

2026-04-22 • via Nuitee
M
Mohammad • family_with_children • de
9
Das Hotel war in der Nähe Allharam und kann man zum und nach Al Haram laufen .
Pros:

Allgemein war gut und Sauber

Cons:

nicht

2026-04-22 • via Nuitee
M
Mohamed • solo_traveller • sa
7
2026-04-21 • via Nuitee
A
Ahmer • solo_traveller • sa
8
2026-04-20 • via Nuitee
E
Eyüb Ensar Karal • solo_traveller • tr
6
2026-04-20 • via Nuitee
S
Shofna • couple • gb
8
It was a comfortable stay overall
Pros:

Nice n clean housekeeping was good. Breakfast was ok

Cons:

To hotel was located on uphill walk back from haram luckily shuttle bus was there. The day after we went the shuttle was stopped due to hajj season which wasn’t mention. So walk to haram was downhill about 12 mins walk. Coming back other bus services did drop us back to our hotel.

2026-04-20 • via Nuitee