Emaar Elite Hotel

Hotels
8.2 (3856 reviews)
Ajyad Street 6309 , Makkah , sa

Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Noisy environment
Poor breakfast quality
Accessibility issues

Categories

Cleanliness
8.2
Several reviews praised the cleanliness but mentioned some issues affecting the overall comfort.
Service
9.2
Numerous guests noted the friendliness and helpfulness of the staff.
Location
7.7
The location is convenient but has accessibility issues, particularly due to the steep walk.
Room Quality
8.7
Guests found the rooms to be clean and well-furnished.
Amenities
8.7
Amenities were generally considered satisfactory with good facilities.
Value for Money
8.2
The hotel offers good value, particularly in relation to price.
Food and Beverage
6.7
Breakfast options were highly criticized by several guests.
Overall Experience
8.2
Overall, guests had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:54

Property Description

Luxurious Accommodation Near Masjid Al Haram

Modern Amenities: Emaar Elite Hotel offers comfortable rooms with air conditioning, flat-screen TV, and free WiFi. Guests can enjoy the convenience of a fridge, kettle, and free toiletries in each room.

Convenience at Your Fingertips: With a 24-hour front desk, concierge service, and shuttle arrangements, your stay at Emaar Elite Hotel is hassle-free and enjoyable. The staff is dedicated to ensuring a pleasant experience for all guests.

Prime Location: Situated near Masjid Al Haram and other key attractions, including Zamzam Well, the hotel provides easy access to significant landmarks. Book your stay now for a memorable experience in Makkah.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 3856 reviews
Cleanliness: 8.2
Service: 9.2
Location: 7.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 8.2
M
Mohamed solo_traveller eg
10
Nice stay in Mace nice hotel emaar elite
Pros:

My stay is excellent. The hotel is very close to harm mosque. It is very clean and the restaurant is very good have a different type of food

Cons:

No thing’s wrong

2026-03-14 via Nuitee
A
Aamir family_with_children gb
7
Check properly before booking
Pros:

Like the distance from the Masjid Al haraam 12 minutes walk

Cons:

The staff very unimpressed with the attitude overall not helpful..

The cleaners we're the best in service and attitude.

2026-03-14 via Nuitee
H
Hesham extended_group sa
10
2026-03-14 via Nuitee
I
Ibrahim couple eg
9
ممتازة
Pros:

نظيف و قريب من الحرم

2026-03-13 via Nuitee
S
Syed Muhammad solo_traveller gb
10
Pros:

Clean and modern room with efficient and supportive staff and facilities.

Cons:

N/A

2026-03-13 via Nuitee
M
Mansur family_with_children ca
10
2026-03-12 via Nuitee
H
Huma family_with_children sa
6
Pros:

20 minutes walk for haram and mountain area very difficult for stay at with children.

Cons:

Nice and cooperate staff members

2026-03-11 via Nuitee
خديجه extended_group sa
10
أقامه جميله وهادئه ومريحه
Pros:

قريب من الحرم ويوجد باص ينقل الزوار للحرم موظفين الإستقبال رائعين في التعامل بوفيه الأفطار والسحور متنوع ولذيذ شكرا"للشيف
توجد خدمات ومحلات للتسوق لنا إقامه أخرى إن شاءالله

Cons:

الغرف صغيره

2026-03-11 via Nuitee
K
Khalec solo_traveller ae
7
تجربة جميلة
Pros:

شيف الفطور فنان نفسه حلو اوي بالاكل
كمان في ضيافة تمر و قهوة عربي كانت حارة و ممتازة الصراحة
في ماي و شاي و سكر و قهوة
الاستقبال حلوين بشوشين
و طاقم العمل في المطعم قمة الاحترام

Cons:

ما عجبني ما في Complimentary amenities
بس الباقي تمام
كمان يحتاحو يوفروا باصات بشكل اكثر للحرم و يكون ليه مواعيد خصوصا ان الفندق على هضبة
في الذهاب للحرم سهل جدا لانه نزول
اما العودة بيكون صعب شوية يعني لو عرفونا بمواعيد الباصات كان بيكون افضل

2026-03-11 via Nuitee
A
Abuzar family_with_children sa
8
2026-03-10 via Nuitee
Z
Zahid couple es
3
Bad experience. We will be very tired after staying at this hotel.
Pros:

Only lefts

Cons:

So far from harm 2.6 km
property ask just 1.1 km but lie

2026-03-10 via Nuitee
K
kuru extended_group tr
8
Resepsiyon görevlileri hariç her şey çok iyiydi. Tavsiye ederim.
Pros:

Otele Ramazan ayında 6 gece olarak konaklama yaptık. Otelin ve odaların temizliği iyiydi. Asansörler yeterliydi neredeyse hiç beklemedik. Yemek yemedim o sebeple bir şey diyemeyeceğim. Her öğün 65 riyalmiş. Pahalı geldi. Otelde Özbekler kalıyor genelde. Otelin Kabeye uzaklığı yürüme mesafesinde fakat yolun dik yokuş olması yaşlılar ve çocuklar için zor olabilir. Yarım saatte bir servisi var. Kabeye giderken yokuş aşağı olduğundan genelde yürüdük. 12 dk sürüyor. Servis şirketi aynı olduğundan bazen yol üzerindeki otellerin servislerine bindik. Dönüşte Zemzem Towerın arkasındaki ajyad garajdan servisler var ve tüm servisler ilk durak olan bu otelinde önünde duruyor. 1 dk sürmüyor. İsterseniz yürüyebilirsiniz fakat dik bir yokuşu göze almanız gerekir. Resepsiyon görevlilerinin tavırları hariç otelden memnun kaldık.

Cons:

Otele Medine'den akşam namazına yarım saat kala ihramlı geldik. Normalde 2 kişinin kalabileceği odaya 4 yatak atmışlar 4 kişi kalmamızı ve oteldeki tüm odaların böyle olduğunu söylediler. Ben ısrarla odaya 4 kişi sığmadığımızı geniş odada kalmak istediğimizi söylesem de resepsiyon görevlisi oruçlu ağızla yemin ederek diğer odalarda aynı dedi. Sürem kısıtlı olduğu içi uzatmadan Kabe'ye gidip orucumuz açtık ve umremizi tamamladık. Dönüşte konuyu tekrar ifade ettim ama ısrarla odalar aynı dediler. Bende bu odada kalmak istemediğimi kalacaksam da yataklar hariç odadaki tüm eşyaları koridora çıkaracağım dedim. Bunun üzerine odamızı aynı katta daha geniş bir odayla değiştirdiler. Otelden saat 14 de çıkış yaptık. Gece uçağımız olduğu için akşama kadar eşyalarımızı bırakabilir miyiz dedik. Otel yoğun koyacak yerimiz yok dediler. Ben ısrar edince etiket verip eşyalar için ayrılmış odaya koydular. Akşam eşyalarımızı alıp havaalanına gittik.

2026-03-10 via Nuitee
H
Hazem family_with_children eg
9
Pros:

طاقم الاستقبال والمطعم متعاونين والموقع كويس 15دقيقة مشى للحرم

Cons:

الباصات غير متوفرة اغلب الاوقات

2026-03-09 via Nuitee
M
Mohmed extended_group gb
8
2026-03-09 via Nuitee
أحمد couple eg
10
2026-03-09 via Nuitee
I
IKEN family_with_children ma
7
2026-03-09 via Nuitee
A
Araz family_with_children az
10
Pros:

Супер

2026-03-09 via Nuitee
A
ATTIA couple ae
1
2026-03-09 via Nuitee
O
Omar couple sa
10
2026-03-09 via Nuitee
A
Amin family_with_children sa
10
Pros:

استثنائى. كل شىء رائع. الموظفون متعاونون و الغرف ممتازة

2026-03-09 via Nuitee