Downtown Cheyenne

Hotels
8.6 (74 reviews)
520 West 24th Street , Cheyenne , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Hiking
Laundry
See all facilities

Review Highlights

Pros:
Clean
Comfy beds
Great location
Amenities like kitchen
Cons:
Poor cleanliness in some aspects
Old and run down
Dissatisfaction with refund process

Categories

Cleanliness
7.65
The cleanliness of the hotel was mentioned positively, but concerns about the quality indicate room for improvement.
Service
9.15
Service was standard for this hotel tier; generally positive feedback noted.
Location
9.15
The location was highlighted as excellent, close to downtown and within walking distance to attractions.
Room Quality
8.65
Overall room quality was considered good, with comfortable beds and nice bathrooms mentioned.
Amenities
8.15
Amenities like the washing machine and full kitchen were appreciated, contributing to a comfortable stay.
Value for Money
8.65
Perceived value was generally good, although one review indicated dissatisfaction with the overall experience.
Food and Beverage
8.65
No specific mention of food and beverage, but assumed average quality for hotel of this rating.
Overall Experience
8.75
Overall experience was mostly positive despite one strongly negative review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:24

Property Description

Luxurious Accommodations
Experience ultimate comfort in our 5-star hotel in Downtown Cheyenne. Our rooms feature modern amenities including air conditioning, flat-screen TV, and a fully equipped kitchen.

Pet-Friendly Environment
Bring your furry friends along to our pet-friendly hotel. Enjoy the convenience of traveling with your pets without compromising on quality accommodation and service.

Outdoor Activities
Immerse yourself in the beauty of Cheyenne with outdoor activities like tennis, hiking, and fishing. Explore the scenic surroundings and make the most of your stay with us.

Book now for an unforgettable stay at Downtown Cheyenne and create lasting memories in Wyoming's vibrant capital city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 74 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.75
A
Ashely • solo_traveller • us
10
Pros:

perfect location for Frontier Days... 3 blocks from the parade and 10 blocks from the pancake feed .. easy access to Randall to get to the bus parking at Happy Jack's.

2026-07-23 • via Nuitee
R
Ricky • family_with_children • gb
10
Overall fantastic and would definitely recommend Ricky and stevi hyde.
Pros:

Didn't have breakfast

Cons:

I think maybe some creamer n things to make a coffee i think would be a great addition

2026-05-27 • via Nuitee
F
Fisher • solo_traveller • us
10
Pros:

Quaint and cozy! Had everything I needed for a short stay.

2026-04-26 • via Nuitee
L
Laurisa • couple • us
10
2026-01-19 • via Nuitee
L
Linda • couple • us
10
2025-10-05 • via Nuitee
D
Delia • family_with_children • us
10
2025-09-29 • via Nuitee
S
Sean • couple • us
10
Great location for a comfy night of sleep
Pros:

Clean, nice bathroom, comfy bed.

Cons:

TV was a touch crooked

2025-09-20 • via Nuitee
M
Marsha • solo_traveller • us
10
Enjoyed my short stay in Cheyenne.took the trolley tour & visited two museums , all within walking distance
Pros:

Very comfortable with all the amenities. Close to downtown. Cute neighborhood. Off street parking right in front of the door

2025-08-29 • via Nuitee
E
Elin • family_with_children • no
10
2025-08-28 • via Nuitee
J
Jforeman • family_with_children • us
1
Avoid with all costs!!!
Pros:

Nothing. So gross, did not stay!!! Still trying to get our money back!

Cons:

Everything! Stinks, window air conditioning. Old and run down.

2025-08-04 • via Nuitee
M
Marisa • extended_group • us
10
Great stay for CFD!
Pros:

We stayed here for CFD. The house was very clean and comfortable! We would definitely stay here again.

Cons:

We had no complaints!

2025-08-04 • via Nuitee
C
CConnorFx • couple • us
10
2025-08-01 • via Nuitee
D
Diamond • extended_group • us
10
Comfy Beds!
Pros:

Great set up very comfy

Cons:

NA

2025-07-25 • via Nuitee
C
Chelsea • solo_traveller • us
10
Pros:

It was so great to have a washing machine and full kitchen!

2025-07-24 • via Nuitee
N
Nichole • with friends • us
10
Exceptional
Pros:

Everything! This place is clean and welcoming. Having laundry when traveling is so nice. The staff are so nice and helpful. Highly recommend

Cons:

There was not a thing to dislike

2025-07-02 • via Nuitee
M
Michelle • group • us
10
Exceptional
2025-06-30 • via Nuitee
G
Guillaume • solo traveller • us
3
Good location, thought it was a hotel as I booked via booking and the name of the property suggested multiple rooms. Wo
Pros:

Location

Cons:

Booking check in was confirmed for 2pm. Worker was there when I arrived at 3pm and stayed until 4 which was uncomfortable for me. No response to communications before my arrival and during my stay. After the stay I received daily emails for two weeks asking for a 5 star reviews. The rodent traps scattered about were disconcerting. Feet and socks were black from the floor. Looks decent at a glance but place is in serious need of a deep clean. Regretted accidentally putting my finger under the microwave, very gross. TV did not work. Communication non existent outside of a barrage of requests for a five star reviews which is the only reason I am giving this review.

2025-06-18 • via Nuitee
J
Jesse • family with young children • us
1
Why does this have good reviews?
Cons:

This place is so trashed and not taken care of. I don't even think it's been cleaned. I don't understand why it has good reviews

2025-06-06 • via Nuitee
S
Smith • group • us
9
Owner and facility were very good. False advertising on your site, not so much.
Pros:

The little bungalow was very nice and the innkeeper was very accommodating, even offering to refund my money and cancel the reservation because the property was not as advertised. The saving grace was a sleeper sofa (which is NOT a second bedroom). I would not hesitate to do business with the owner again, but not through your site.

Cons:

The location was billed on your site as 2 bedroom. It was not. I brought it to the attention of the owner who told me Booking.com has done this before ... (combining the number of bedrooms across more than one subset of the property). This led to a somewhat uncomfortable situation with my guest.

2025-03-28 • via Nuitee
K
Kristin • solo traveller • us
10
Overall the stay was great. Have zero complaints about the property.
Pros:

Felt super homie. Great feeling compared to staying in a motel room.

Cons:

A tad bit pricey.

2025-03-13 • via Nuitee