Pheasant Park Resort

Hotels
9.1 (166 reviews)
2236 Mill Road. , Sister Bay , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly service
Great amenities
Cons:
Confusion about breakfast
TV difficulties in some rooms

Categories

Cleanliness
9.15
Overall clean and well-maintained rooms, with some comments on needing attention in specific areas.
Service
9.31
Friendly and helpful staff, with specific mentions of assistance when needed.
Location
9.16
Quiet setting close to downtown attractions, with good access to nature.
Room Quality
9.21
Rooms were spacious, comfortable, and well-equipped, meeting guest expectations.
Amenities
9.33
Great amenities including pools, game areas, and spacious public spaces.
Value for Money
9
Good value considering the spacious accommodations and amenities available.
Food and Beverage
8.45
Breakfast options unclear, and some suggestions for improvements were made.
Overall Experience
9.22
Guests consistently expressed a desire to return, indicating a highly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:54

Property Description

City Views and Relaxing Amenities - Pheasant Park Resort in Sister Bay offers stunning city views from every room, providing a serene backdrop for your stay. Enjoy access to a terrace, sauna, seasonal outdoor pool, indoor pool, and a fitness centre to unwind and rejuvenate during your visit.

Comfortable Accommodations - Each 3-star unit at the resort is designed for your comfort, featuring air conditioning, a well-equipped kitchen, a cozy seating area, and a private bathroom with luxurious amenities like a hot tub and free toiletries. Some rooms even offer picturesque pool views for a truly relaxing experience.

Entertainment and Convenience - Whether you're in the mood for a friendly game of table tennis or need to catch up on work at the business centre, Pheasant Park Resort has you covered. With free WiFi throughout the property, allergy-free rooms, and barbecue facilities, every guest's needs are met for a memorable stay.

Experience the perfect blend of comfort and leisure at Pheasant Park Resort. Book now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Sep 2, 2025 until Fri, May 22, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 166 reviews
Cleanliness: 9.15
Service: 9.31
Location: 9.16
Room Quality: 9.21
Amenities: 9.33
Value for Money: 9
Food and Beverage: 8.45
Overall Experience: 9.22
M
Maria • family_with_children • us
4
Over price for the service and rooms conditions
Pros:

Spacious rooms
Kitchen was a bonus
Close to many restaurants and shops

Cons:

Very outdated, TV didn't work, Front desk closes at 10pm, housekeeping did a bare minimum job of cleaning, musty smell in the hallway, long walk to the elevator if you get the corner rooms

2026-01-19 • via Nuitee
J
Jami • extended_group • us
9
Great place to stay with a larger group of people!
Pros:

The spaciousness of our condo/apartment/room. So clean and outfitted with just about everything our family needed.

2026-01-19 • via Nuitee
E
Ellen • couple • us
10
2026-01-19 • via Nuitee
E
Eric • solo_traveller • us
7
Good
Pros:

Location and the facility was nice.

Cons:

Very noise when people are walking upstairs. Desk clerk was rude at check in.

2026-01-19 • via Nuitee
C
Chris • family_with_children • us
9
2026-01-19 • via Nuitee
D
DONNALEE • family_with_children • us
9
2026-01-19 • via Nuitee
J
Juliana • extended_group • us
10
2026-01-19 • via Nuitee
D
Danica • family_with_children • us
10
Perfect Place for Families with Young Kids
Pros:

Great location, close to downtown. Beautiful property, well-kept, with great indoor pool and hot tub. The suite was so clean and comfortable. This is the perfect place for kids and parents.

Cons:

Nothing

2026-01-19 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-01-04 • via Nuitee
T
thomascP9688AO • Family
10
Great family resort
Pros:

Good location close to downtown. Quiet, clean, nice family stay. Was there for NY cherry drop convenient shuttle to town.

2026-01-01 • via Tripadvisor
G
Gayle • family_with_children • us
10
2025-12-03 • via Nuitee
M
Mikael • couple • us
10
2025-11-10 • via Nuitee
L
Lisa • extended_group • us
8
2025-11-03 • via Nuitee
D
duerrwaechter • couple • us
9
2025-11-02 • via Nuitee
C
Crystal • family_with_children • us
8
2025-10-27 • via Nuitee
G
Greenbeer • extended_group • us
8
2025-10-19 • via Nuitee
S
Susan • extended_group • us
10
Lovely place
Pros:

What breakfast are you meaning? We went out as we didn’t think there was breakfast there.

Cons:

Tv easier to work and morecdirections

2025-10-17 • via Nuitee
M
Mary • couple • us
9
2025-10-16 • via Nuitee
D
Doreen • family_with_children • us
9
Pros:

Very quiet, nice staff and room attendants.
Very pretty resort. Loved having our coffee on the front porch. We will be back!

Cons:

Pool and hot tub water needed some attention.
That was our only complaint.

2025-10-14 • via Nuitee
B
Bishop • extended_group • us
10
Excellent!
Pros:

Our room perfectly met our expectations! It had a full kitchen, two bathrooms with choice of tub or walkin shower, bonus hot tub, large TV on mantle above gas fireplace, living room with comfy seating and balcony with table & chairs. Everything was modern & comfy.

Cons:

We struggled with the TV. We called the front desk. A staff member came to show us how to use it and made sure the fireplace worked too!

2025-10-14 • via Nuitee