Cozy Pillow

Die Zimmer sind leider sehr hellhörig. Keine Schallisolation in den Fussböden. Keinen persönlichen Kontakt oder Betreuung.

Third floor without lift with typical Dutch narrow stairs - with a suitcase simply a nightmare. Hotel is very close to the Dom cathedral and windows not sealed enough, you hear every bell of the church. Room is quite small and the bathroom simply tiny.

Das Zimmer war sehr klein und damit eng und man musste 3 sehr steile und schmale Treppen „überwinden“, um das Zimmer im obersten Stock zu erreichen, was sich mit Koffern sehr schwierig gestaltete.
Da das Hotel mitten in der Fußgängerzone liegt, war es abends und morgens ziemlich laut.

Es gab kein personal vor ort, alle kommunikation war auf englisch. Für menschen mit gehbehinderung nicht geeignet. Sehr steile treppe mit zum teil schmalen stufen.

Tja, je zit midden in de stad met de Dom dichtbij. De klokken hoor je en de reuring in de stad hoor je. Maar daar waren we op voorbereid en was niet storend. De oordoppen die klaar lagen op het nachtkastje hebben we niet hoeven gebruiken.

Incessant tolling of the church bells and the noise of people leaving the bars and restaurants.
Super steep stairs, which could be an issue if you have mobility issues.

Verry noisy, the windows didn't close properly

The room we chose and paid for wasn't the same as the pictures in the advertising. We believed we had paid for a front facing room with a Julliet balcony and when we arrived they had given us a room. facing another building under construction in the back. When I asked for the room I paid for I was told by the assistant manager that this was it. After requesting a refund and stating how I believed their ads to be misleading they made arrangements for us to have the original room and made it sound like they were doing me a favor. I was happy to finally get the room. The room was very clean and well maintained and the beds and pillows were very comfortable. They are a boutique hotel and although they communicate through WhatsApp quite well, there was an element of personal service that was missing. One thing not mentioned is that there isn't a lift, only very narrow and steep stairways. This is definitely not a hotel for a person with any mobility challenges, back,hip or knee issues or disabilities. I did not see mention of this in their advertising

The location is a 10 out of 10, and if you are without disabilities or mobility challenges and can get a front facing room, then you will have a wonderful experience.

Ruimte was vrij beperkt.

Je hoort de kerkklokken wel, maar wij vonden ze niet storend (had wel oordopjes in).

Not much can be done about it as it is simply the characteristic of the building, but the stairs are very steep with narrow steps, which makes getting luggage up and down difficult and potentially hazardous. Not suitable for anybody with any sort of mobility issue.

Some initial issues with receiving the initial check-in email - apparently with booking.com it doesn't always come through. An email to adress given gets a quick resolution.

Lightning in the room was poor, bathroom was incredibly small, limited place to put clothes or baggage, one hook only to hang a jacket. The stairs to our room were in our opinion dangerous.