Aljanna House

Hotels
8.2 (75 reviews)
Calle 26 s/n Entre Avenida 19 y 17 , Bacalar , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Tour desk
Packed lunches
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and attentive staff
Good location near attractions
Cons:
Limited breakfast options
Some amenities need attention

Categories

Cleanliness
7.93
Many reviews positively mention cleanliness, but there are some concerns regarding certain amenities.
Service
8.4
The staff are frequently described as friendly and attentive, ensuring a good level of service.
Location
8.44
The location is generally well received, with easy access to the beach and local attractions.
Room Quality
8.39
Rooms are spacious and clean, meeting guests' expectations for comfort.
Amenities
8.12
Amenities were appreciated, though a few issues were noted with coffee machines and other facilities.
Value for Money
8.18
Guests feel they received good value for their stay, particularly considering the included breakfast.
Food and Beverage
7.93
Breakfast has been a common point of contention, being described as basic and limited.
Overall Experience
8.2
Guests generally report a positive experience with minor issues that did not significantly detract.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:24

Property Description

Luxurious Accommodation
Aljanna House in Bacalar offers 4-star accommodation with free WiFi, a garden, and a terrace. The rooms feature balconies with stunning city views, air conditioning, and flat-screen TVs.

Relaxing Amenities
Guests can unwind in rooms with garden views, private bathrooms, and cozy patios. The hotel provides bed linen, towels, and fridges in each room for added comfort and convenience.

Exciting Activities
Explore the picturesque surroundings with bike hire available for cycling enthusiasts. Don't miss out on the opportunity to discover the beauty of Bacalar during your stay at Aljanna House.

Book your stay now at Aljanna House and experience luxury and comfort in the heart of Bacalar.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 75 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.44
Room Quality: 8.39
Amenities: 8.12
Value for Money: 8.18
Food and Beverage: 7.93
Overall Experience: 8.2
L
Loïc • family_with_children • fr
8
Pros:

L'emplacement
La taille de la chambre

Cons:

Pas d'accueil par le personnel
Chambre trop simple

2026-02-14 • via Nuitee
T
Thomas • family_with_children • nl
6
2026-02-12 • via Nuitee
S
sara • couple • it
10
Ottimo soggiorno
Pros:

Camera pulita, staff simpatico e disponibile.
Parcheggio di fronte alla struttura, ottima colazione.
Wi-Fi ottimo

2026-02-10 • via Nuitee
G
Gunnar • couple • de
10
Pros:

Super, lieber und bemühter Gastgeber.
Sauberes, großzügiges Zimmer mit sehr bequeme Betten. Große und sehr gepflegte Dusche.
Toller, kleiner Immenhof, mit gemütlichen Stühlen zum Sitzen unter zwei Palmen.

2026-02-08 • via Nuitee
N
nahuel • family_with_children • ar
7
Pros:

Limpieza
Personal

Cons:

Un poco lejos

2026-02-08 • via Nuitee
R
ROBERTO • couple • it
6
2026-02-08 • via Nuitee
K
Karime • family_with_children • mx
10
Pros:

Las instalaciones l8mpias, agradables y exelente atención.

Cons:

Todp me agradó

2026-01-25 • via Nuitee
N
Natalia • couple • ru
7
2026-01-21 • via Nuitee
S
Solano Romero • family_with_children • cr
7
Pros:

Ubicación

Cons:

El eco del baño

2026-01-19 • via Nuitee
A
Andrea • family_with_children • uy
10
Pros:

Excelente atención 🙂, plantas hermosas

Cons:

Todo perfecto

2026-01-15 • via Nuitee
U
Ulises Luna • family_with_children • mx
10
Pros:

La atención del anfitrión es excelente muy amable y atento 1000 % recomendado para personas que buscan un lugar tranquilo para descansar

Cons:

Todo muy bien excelente

2026-01-11 • via Nuitee
J
Jose Manuel • family_with_children • mx
7
2026-01-05 • via Nuitee
R
Rigoberto • family_with_children • mx
8
Pros:

La ubicación

Cons:

El desayuno

2026-01-03 • via Nuitee
F
Federica • couple • it
8
2026-01-03 • via Nuitee
V
Valentina • couple • it
9
Pros:

Stanza essenziale, pulita e vicino al centro.
Colazione buona e staff gentile.

2026-01-02 • via Nuitee
D
DANNY • family_with_children • ar
6
Pros:

Habitación

Cons:

Desayuno muy sencillo y limitado.

2025-12-31 • via Nuitee
M
Maud • family_with_children • ch
7
Agréable
Pros:

La taille de la chambre et les équipements (frigo, air conditionné, pression dans la douche)

Cons:

Le petit déjeuner un peu light et confort pour le prendre pas
très commode. Protocolaire dans les explications

2025-12-30 • via Nuitee
I
Igor • couple • us
10
2025-12-29 • via Nuitee
H
Hiske • family_with_children • nl
8
2025-12-27 • via Nuitee
A
Ascelli • family_with_children • mx
9
2025-12-20 • via Nuitee