Boutique hotel Zlaty Dukat

Hotels
8.3 (1242 reviews)
Hlavna 16 , Košice , SK

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Cons:
Noise from other rooms
Cleanliness concerns in certain areas

Categories

Cleanliness
7.88
Guests appreciated the cleanliness, but noted some issues like dirty carpets.
Service
8.85
Consistently positive mentions of friendly and helpful staff.
Location
8.89
Many reviews praised the hotel's great location near the city center.
Room Quality
7.84
Rooms were noted as spacious and modern, though some had issues like noise.
Amenities
7.87
Basic amenities were confirmed, though some minor grievances were noted.
Value for Money
8.33
Good price-to-quality ratio mentioned in several reviews.
Food and Beverage
8.38
Breakfast was generally pleasant, with a variety of options.
Overall Experience
8.35
Overall satisfaction noted, despite some inconsistencies in the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:27

Property Description

Historic Charm: The Zlaty Dukat hotel, dating back to 1240, exudes historic charm with its stylish interior design and medieval architecture.

Gourmet Experience: Indulge in a culinary journey at the hotel's gourmet restaurant, offering delectable dishes. Unwind in the cosy bar or explore the unique glass museum on-site.

Unique Amenities: From the wine club nestled under ancient vaults, perfect for events, to the spacious rooms with free internet access, every detail at Zlaty Dukat enhances your stay.

Experience the blend of history and luxury at Zlaty Dukat - book now for an unforgettable stay!

Important information:

Please note that GPS coordinated for parking are 48.718604, 21.257503.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 1242 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 7.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.35
N
Norbert • family_with_children • sk
8
2026-10-30 • via Nuitee
Чередниченко • family_with_children • ua
10
Pros:

Опартаменты чистые , ухоженные все на высшем уровне. Расположение отличное все рядом.

Cons:

Не хватало вешалок для одежды и ложки для обуви . А так всё отлично.

2026-10-26 • via Nuitee
M
Maria • solo_traveller • gb
10
super bola som tam ubytovana uz viackrat.Odporucam
Pros:

Ranajky boli super vyber zo vsetkeho .Izba bola velka a priestranna.

2026-10-24 • via Nuitee
T
Tatiana • extended_group • sk
6
2026-10-19 • via Nuitee
R
Ranky • couple • hu
7
Pros:

Jó teggeli nagyon furcsa szoba

2026-10-17 • via Nuitee
M
Mazen Ahmed Abdelkader • solo_traveller • de
10
2026-10-16 • via Nuitee
M
Martina • solo_traveller • sk
9
2026-10-14 • via Nuitee
P
Patrícia • family_with_children • sk
2
Pros:

Lokalita jediná výhoda hotela.

Cons:

Sklamanie zo servisu a organizácie raňajok

Pobyt v hoteli vo mne zanechal nepríjemný dojem, a to predovšetkým pre úroveň obsluhy a organizáciu raňajok.

Čašníčka pôsobila veľmi neochotne a jej prístup k hosťom bol, žiaľ, taký, akoby ju zákazníci svojou prítomnosťou obťažovali. Chýbal jej záujem o hostí, priebežne nekontrolovala čistotu a stav riadu a príborov, ani to, či je potrebné doplniť jedlo. Od personálu v hotelovej reštaurácii očakávam profesionálne vystupovanie, príjemný prístup a základnú starostlivosť o hostí. Za nevhodné považujem aj oblečenie obsluhy, ktoré podľa môjho názoru nezodpovedalo prostrediu hotelovej reštaurácie.

Ďalším, a pre mňa zásadným sklamaním, bola organizácia raňajok. Takmer polovica reštaurácie bola uzatvorená z dôvodu prípravy na podujatie, pričom hostia ubytovaní v hoteli boli usádzaní v lobby bare na chodbe. Chápem, že hotel môže organizovať podujatia a pripravovať priestory na ďalšie akcie, no nepovažujem za prijateľné, aby to bolo na úkor komfortu a dôstojného prostredia pre hotelových hostí.

Osobne si neviem predstaviť, že by som si išla vychutnať raňajky do lobby baru na chodbe, najmä v hoteli, kde by mala byť úroveň služieb a prostredia na primeranej úrovni. Takéto riešenie by som dokázala pochopiť azda v situácii, keď by bola reštaurácia skutočne úplne plná a neexistovala by iná možnosť. V tomto prípade to však na mňa pôsobilo ako nevhodne zvolená organizácia na úkor pohodlia ubytovaných hostí.

Od hotela očakávam nielen kvalitné ubytovanie, ale aj profesionálny personál, príjemnú atmosféru a primeraný štandard služieb. Žiaľ, v tomto prípade moje očakávania naplnené neboli. Verím, že vedenie hotela sa nad týmito nedostatkami zamyslí, pretože takýto prístup podľa mňa nezodpovedá úrovni, ktorú by mal hotel svojim hosťom poskytovať.

2026-10-11 • via Nuitee
Z
Zoltán • solo_traveller • hu
7
2026-10-11 • via Nuitee
L
Luca • family_with_children • it
9
2026-10-10 • via Nuitee
R
Ross • solo_traveller • gb
9
2026-10-07 • via Nuitee
I
Illia • extended_group • pl
8
2026-09-16 • via Nuitee
A
anna • solo_traveller • es
8
2026-09-13 • via Nuitee
G
Grznar • solo_traveller • sk
8
I particularly appreciated the hotel's historic atmosphere in the city center and the wide range of excellent dining
Pros:

The building's historic atmosphere—including its furnishings, high ceilings, and the artworks lining the corridors—beautifully connects the hotel with the city's historic center.

Cons:

The only minor drawback was the lack of dinner service at the hotel. However, given the excellent dining options nearby, this was not a significant issue.

2026-09-09 • via Nuitee
S
Slávka • couple • sk
10
2026-09-08 • via Nuitee
N
neil • couple • gb
3
Very disappointing and uncomfortable could not wait to leave
Pros:

Location in centre

Cons:

Hotel was run down and furniture damages and stained ….. presidential suite was basic beyond dusty used bathroom toiletries, curtains broken and would not close …. Generally lower than a 2star hostel

2026-09-06 • via Nuitee
Z
Zuzana • solo_traveller • sk
9
Pros:

Pripravene parkovanie-super. Personal mili. 24hod sluzba na recepcii. Vytah.

2026-08-18 • via Nuitee
P
Philip • solo_traveller • de
10
Pros:

Sincere compliments to the super friendly girl at the reception who really took the time to explain the city and the sights to me.

2026-08-18 • via Nuitee
K
Korduličová • solo_traveller • sk
8
Pros:

Páčilo sa mi, že ubytovanie je priamo v centre.

Cons:

Nepáčil sa mi výhľad z okna, hneď do ďalšieho okna oproti do nejakého bytu🙈 a v kúpeľni vaňa s pokazenou hadicou, voda striekala po celej kúpeľni.

2026-08-17 • via Nuitee
M
Marek • solo_traveller • sk
5
2026-08-17 • via Nuitee